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Service Manager

Location:
Port Chester, NY, 10573
Posted:
December 12, 2016

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Resume:

Terry-Ann McLennon

(Home) 845-***-**** (Cell) 917-***-****/acxux4@r.postjobfree.com

*** ****** **., **** *****, NY 10512

Career Summary:

Excellent investigative, analytical and troubleshooting abilities

Effective communication, interpersonal, and motivational skills

Strong planning and public relation experience

In-depth knowledge of social services regarding children and families

Adept at interpreting social services policies and procedures

EDUCATION:

Masters of Social Work May 2013

Fordham University, White Plains, NY

Bachelors of Arts in Sociology

Herbert H. Lehman College, Bronx, NY May 1998

Associate Applied Science in Human Services May 1995

Westchester Community College, Valhalla, New York

LICENSE: License Maters of Social Work (LMSW) #095342

CERTIFICATION:

Brief Solution-Oriented Therapy/Intervention

Sexually Aggressive Youth in AOD Affected Families

Sexual Abuse Dynamics/intervention

Working with Alcohol/Substance Abuse Affected Families

AWARDS:

Westchester County Department of Social Services Mt. Vernon District Office 2015 Unsung Hero

AREAS OF EXPERTISE:

Identifying Child Neglect/Abuse

Mental Health Assessment

Drug/Alcohol Abuse

Court Appearances/activities

Supervise Court Ordered Visits

Sex Abuse

Counseling ( Individual & Family)

Domestic Violence (Support Group)

PROFESSIONAL EXPERIENCE:

July 2016-Present. Integrity Senior Counseling Services

Provide clinical services with senior citizen

February 2001-Present Westchester County Department of Social Services, Mt Vernon NY

Senior Social Caseworker (Foster Care, Preventive & Child Protective Services)

Respond promptly initiating to assigned investigation of all reports of suspected child abuse & maltreatment

Conduct investigation using established investigative method per NYS required CPS Response Training

Based upon allegations of physical injury, conduct visual observation of children & photographing injuries, as appropriate

Arrange for immediate medical examination & treatment of children with serious injuries

Interviewing the source of report and/or persons with first-hand knowledge

Conduct background check; reviewing CPS, social service &criminal justice history; weighing information obtained for use of assessing child risk and safety

Engage family members in strength based, outcome focused assessment of needs and service plan to address identified needs and issues

Conduct initial and ongoing safety and risk assessment of children

Render thorough and timely investigative determinations

Completing all required notification related to CPS investigation investigations and determinations

Document all contacts contemporaneously with the events and maintaining thorough comprehensive case records

Close cases in State Central Register when safety and risk assessment issues are resolved or significantly reduced

Purse legal intervention with the use of evidence gathered in family court when required

Appropriately using supervision to guide investigative, safety and service decisions and interventions as set forth in child welfare policy, practice & procedure guide

Work with families to achieve reunification

Individual and family counseling

October 1999-2001 HELP USA NY, NY

Domestic Violence Case Manager

Complete social history and assessment; make referrals as required based on assessment of need or deficit

Counsel & motivate survivors of domestic violence

Organize and manage domestic violence support group

Assist clients with resolving custody matters, child support, Temporary Order of Protection, & Public Assistance

Complete intake process on clients



Contact this candidate