Customer Service Food
Resume:
SHEILA PROVENCE
acxusl@r.postjobfree.com
PROFESSIONAL SUMMARY
Passionate and motivated, with a drive for excellence. Outgoing and superb customer service proficiency. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. High energy, confident professional with an infectious enthusiasm for technology.
EDUCATION
Vista College-Online Campus
March 2017 Associates degree- Business Administration
EXPERIENCE
Taco Bell
Crew Member September 2010 – November 2011
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Clean and organize eating, service, and kitchen areas.
Request and record customer orders, and compute bills using cash registers.
Accept payment from customers, and make change as necessary.
Notify kitchen personnel of shortages or special orders.
Communicate with customers regarding orders, comments, and complaints.
Prepare daily food items, and cook simple foods and beverages, such as, chicken, beef, taco salads, burritos, tacos, using proper safety precautions and sanitary measures.
Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
Relay food orders to cooks.
Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
Collect and return dirty dishes to the kitchen for washing.
Monitor and order supplies or food items and restock as necessary to maintain inventory.
Wash dishes, glassware, and silverware after meals.
Sonic
Carhop April 2009-August 2010
Accept payment from customers, and make change as necessary.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Take orders from patrons for food or beverages.
Perform cleaning duties, such as sweeping and mopping floors, taking out trash, or checking and cleaning bathroom.
Communicate with customers regarding orders, comments, and complaints.
Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
Monitor and order supplies or food items and restock as necessary to maintain inventory.
Starz Family Restaurant
Waitress January 2007-March 2009
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
SKILLS
Active Listening
Active Learning
Administration and Management
Customer and Personal Service
PowerPoint
Quick learner
Managing multiple priorities
Eye for detail
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