ROBIN MONTGOMERY

Cell: 417-***-****

Home: 417-***-****

acxurv@r.postjobfree.com

Skills and Tools

Collections General Office

Microsoft PowerPoint Windows

SQL Banking

Data Entry Microsoft ACCESS

Microsoft Word COBOL

Bookkeeping / Accounting

Document Scanning

Microsoft EXCEL QuickBooks

Front Page

Quality Assurance

Computer Literate

Office Clerk

Work History

Communications Solutions LLC Springfield, MO

Customer Service Representative 06/2016 - 09/2016

Call Center agent.

Upselling phone, internet, fiber, sattelite and security services to Frontier Communications customers.

Lowes Springfield, MO

Customer Sales Representative 04/2015 - 08/2015

Provide customers with information regarding products in the Seasonal Department.

Sales of lawn treatments, outdoor power equipment, outdoor cooking equipment, implements, indoor storage, humidifiers and air conditioners.

Responsible for down-stocking products from upper stock during the store's open hours.

Ryan’s Family Springfield, MO

Caregiver 12/2010 - 11/2013

In-home care of disabled veteran.

Responsible for medication reminders.

Making doctors appointments and providing transportation to same as well as shopping. Assistance with feeding and bathing requirements.

Assistance with acquiring "disability" status.

Travel Now Springfield, MO

Sales Associate 05/2009 - 07/2009

Customer Sales Associate for hotels.com.

Responsible for answering incoming calls, locating available lodging, and booking reservations.

Dillards Springfield, MO

Sales Associate 11/2008 - 02/2009

Sales of Women's Clothing

Legal Net Springfield, MO

Contract Programmer 12/2005 - 10/2006

Maintenance and development of ACCESS database application in a temporary/contractor capacity.

Keller's Flowerhaus Kansas City, MO

Garden Center Manager 09/2004 - 08/2005

Managed garden center operations.

Responsible for staffing, scheduling, customer service, purchasing, website maintenance, publishing, and retail sales.

Montgomery Chevrolet Stockton, MO

Office Manager 05/2003 - 02/2004

Tornado disaster relief efforts included creating inventories and filing claims for submission to both General Motors and the insurance company.

Collected remaining auto parts, special tools, and any salvagable equipment in the early stages of this effort.

Submitted documents to Dept. of Revenue to obtain salvage titles for all damaged vehicles. Worked as Accounts Payable and Accounts Receivable Agent.

Sprint Overland Park, KS

Software Engineer 05/1988 - 11/2001

Provided software support by developing and maintaining adhoc systems in Marketing Operations using SQL & JCL.

Developed & maintained internal time entry for Information Systems to monitor and manage charge-back capabilities in the Local Telephone Division.

Managed quality assurance & support for various production financial applications assuring software reached production by targeted dates and compliant to company standards.

Supported Materials Management & Cost Accounting applications within the Long Distance Division.

Education

Associates, Longview College Kansas City, MO

Electronic Computer Programming Inst Kansas City, MO

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