CURRICULUM VITAE
No: ***,
CLRI Nagar,
*th Cross Street,
Neelankarai, Chennai -600 041.
E-mail: ************.*******@*****.***
: ***********@*******.***
Contact no : 996**-*****
R.SENTHIL KUMAR, D.H.M.C.T
A dedicated customer service person with strong work ethics possessing the ability to build lasting relationships. Experienced in operations management, sales budget development and cost control. Adept at communicating effectively with customer, vendor and staff. Able to motivate employees to perform to their maximum potential. An hotelier, with a vast exposure in the local as well as international hotel and restaurant management business, willing to take on new challenges.
Awards Achievements
Achieved SM BLOCKBUSTER Award in south Region
Achieved ROLEX Level-2
Achieved ROLEX Level-1
Best Performance Store Manager Award in National Level (India) in Domino’s Pizza India Ltd.
Rock Star Awards Regional and National at Domino’s Pizza Ind Ltd
Fastest Pizza Maker Award 2007 at Domino’s Pizza Ind Ltd
Winner Of The CEO Challenge Award (2007-2008) at DPIL
Product (Sicilian Wheat Treat) Target Achiever Winner Award at DPIL
BLOCKBUSTER STORE MANAGER Award at DPIL
Winner Of The CEO Challenge Award (2008-2009) at DPIL
Winner Of The CEO Challenge Award (2009-2010) at DPIL
CRM Target Achiever National Runner up Award at DPIL(2008-2009)
2 Lac Clubs Award Winner up Domino’s Pizza India Ltd (2009-2010)
2nd Highest Increment Sales Regional Winner South Award at DPIL(2008-2009)
Ten year service awards at DPIL
Attended 7 model course conducted by Domino’s Training Team
Educational Qualification:
1999 – 2002 Diploma in Hotel Management & Catering
Technology.
Thoothukudi.
2005--2008 BBA
2013 IELTS- 5 Band
Work Experience :
Deputy District Manager
Jubilant Food works Ltd (Domino’s Pizza)
( JAN 2014 to till date)
The following are my job responsibilities:
Manage the 3 Outlets as well Plan and carry out operations of the Respective Region, so as to maintain smooth functioning of the stores with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans.
Ensure upkeep of stores premises & manage all the equipments of the store for smooth operational flow.
To carry out store managers meeting at periodic intervals & ensure motivation of the team.
Handling customer quarries & staff concerns in all Stores.
Responsible for maintaining the various MIS reports like usage of food cost, sale report etc.
Ensure training of the team members and Asst.Managers, Store Managers Every Week.
Build sales by implementing marketing strategy & Promotional Scheme effectively.
Plan and carry out Local sales marketing like door hanging, newspaper insertion, corporate calling etc.
Store Manager
Domino’s Pizza India Ltd (September 2008 to March 2013)
The following are my job responsibilities:
Manage the Entire Outlet As well as deliveries.
Costing and Cost Control
Recruitment and Training
Sale Analysis
Staff Motivation and Team Work
Handling entire restaurant operations and working towards 100% customer satisfaction, handling customer of all profile
Managing training of the restaurant staff meeting set targets and objectives of the restaurant.
Taking care of local store marketing to achieve targets.
Managing of restaurant profit and loss, food cost, inventory etc.
Selecting, interviewing, training, managing employee issues and terminations, and motivation of team members
Handling a team of 5 managers and 30 staffs
Reducing the Labor costs from 12% to 09%, by improving the staff mix ratio.
Highest ebidta (218%) achieved in South regional.
Have achieve all targets set in terms of sales within the specified time
Designation : Senior Asst Manager
Duration : May 2008 to August 2008
Designation : Asst Manager
Duration : June 2007 to April 2008
Designation : Associate Manager
Duration : January 2007 to May 2007
Designation : Crew Member
Duration : March 2005 to December 2006
Name : The Carlton
Designation : F&B Service & Production Dept.
Duration : September 2002 to February 2004
Reference:
Mr.Senthil Manikandan,
Area Manager,
Domino’s Pizza India Ltd,
Mobile: 956-***-****
Personal Information:
Father’s Name : G. Raveendran
Date of Birth : 27 April 1981
Age : 33 Years
Marital Status : Married
Languages : English, Tamil & (French)
Interests : Cricket,Badmition and Music.
Passport Details:
Passport No: N 6735876
Valid Up to: 08/02/2026
Place of issue: Chennai
(R.SENTHIL KUMAR)