Garry D. Lovelace

*** * ******* **** **.

Egg Harbor City, NJ 08215

609-***-****

acxunt@r.postjobfree.com

Twenty-five plus years of marketing experience with exceptional computer skills.

Skilled in improving customer retention levels within highly competitive markets.

JCity Realty July 2015 to present Realtor

Assisted clients with the purchase and sale of residential homes, worked primarily from internal database of leads. Serve as primary customer service professional to receive direct sales calls and customer support issues. Assist customers in the evaluation, appraisal and listing of residential homes for sale. Take customers to potential homes, provide guided tours and assist team members when showing homes. Do initial research on area homes to find comparison properties. Hold presentations, conferences, and classes in the community to assist individuals in the home buying and selling process. Prepare accurate sales agreements within critical timelines.

Comcast Cable Inc. Aug 2007 to March 2014

Sales – Multi Dwelling Units

Developed marketing and sales strategy for respective MDU territory to achieve sales churn penetration and channel mix targets.

Established and develop appropriate business relationship with MDU property leasing managers/owners to gain entry to property for sales and marketing programs

Acted as Feet on the Street to provide intelligence on competitive landscape process gaps key market opportunities Right of Entry (ROE) renewal opportunities.

Maintain and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.

IDC Inc. July 1998 to Aug 2007

Project Coordinator - Owner

I managed, planned, tracked, and implemented small projects or aspects of larger projects from initiation to completion. Ensure project completion according to timeline, budget, and specifications. Works with vendors and team to establish and achieve goals. Coordinated the activities of a cross-functional team including, exempt and non-exempt employees. Communicate project status with in-house project manager.

Created documentation files for existing and new processes. Provide training for all work groups on new product and process roll outs as well as re-training on existing processes as needed.

Managed daily projects with direct contact to Comcast in-house supervisor to ensure on-time completion per specifications and within budgeted costs.

Education St. Paul’s College BS Degree – Finance / Marketing

New Jersey Realtor

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