Dekanawindah Hiawatha

PO BOX ****

Canmore AB T*W 0B9

403-***-**** acxulp@r.postjobfree.com

OBJECTIVE: To obtain employment

EDUCATION:

WINDOWSXP & OFFICEXP, Tarrant County Community College, TX 2002

FAA Flight Dispatch License Airline Flight Dispatch Training Centre, TX 1999

World Wide Equine Dentist, Nebraska 1987

Oklahoma Horseshoeing School, Oklahoma City OK 1986

BA 1980, UTA, Arlington TX 1980

EMPLOYMENT:

North Pointe Community Church, Edmonton AB 2011-2015

Coffee Attendant, Maintenance

DND Canada, 7th CFSD, Edmonton AB 2011- 2013

Warehouseman-Contract Work

•Receiving

•Order picking

•Packaging

•Forklift Certified

•First Aid Certificate

Shell Canada, Calgary 2010- 2011

Trilingual Customer Service Representative

•Meter/Point Of Sales/Variance Report

•SSI/NFR Reports

•Out Of Balance & Missing transactions

•Workflow

Statistic Canada, Calgary 2009-2010

Interviewer

Assurant Solution, Kingston ON 2005-2007

Call Centre Trilingual Customer Service Representative

Walgreen’s Pharmacy, Pompano FL 2003-2004

Cashier, Customer Service Clerk

Albertson, Colleyville TX 2002

Deli Clerk

Zimmerer Kubota, Irving TX 2001

Bilingual Call Centre Service Writer

Clarion Hotel, Fort Worth TX 2000-2001

Front desk, Night Auditor

WorldWide Flight Services, Euless TX 1999-2000

Flight Dispatcher

Dangerous Goods specialist, Blaine WA 1996-2002

Shipping, Packaging, Documentation

DEMONSTRATED ABILITIES:

Coordination skills:

Extensive experience in coordinating projects involving people and activities

•Skills in explaining to Flight Crew: Weather, Local Procedure and turnaround time

•Proven ability to establish rapport with customers resulting in profitable relationships and quick turnaround

•Extremely dependable in completing projects accurately and on time

•Trilingual (English, Spanish & French)

Operational Skills

•Knowledge of Sabre, Jeppesen, AS400 systems

•Proven ability utilizing Microsoft Office, SAP and JDE

•Coordinated workload of employees

•6,000 lbs Forklift Certification

•PROSERVE

Sales Skills

•Displayed excellent phone manner and customer service

•Provided turning point information to customers to ensure profitable sales

•Courteously helped and serviced customer’s needs according to their demand

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