JULIE PETERS

**** *. ****** ** #*, Elkhart, IA **073

C: 515-***-**** P: 515-***-****

acxuiy@r.postjobfree.com

Job Objective

Professional Summary

Detail-oriented and skilled at setting priorities

Self-motivated, analytical and versatile thinker

Works well independently and as a team member

Ability to focus on specific tasks

Ability to operate Computer and peripherals

Able to use a variety of software packages such as Microsoft Office and Digital Signage

Highlights

Work with Seibel and NEO Validation software

Work with Benefits spreadsheets in QMSCO and SHAW Group

Experience in IBM 4381 mainframe computer, IBM AS/400 mainframe, HP UNIX 9000/800.

Create and maintain documentation.

Troubleshot peripherals, computers and software and directed to correct IT area for solution.

Maintained Office supplies levels.

Acknowledgements

Assisted the Business Professionals of America (BPA) high school groups in their testing processes. Moved DMACC classes for BPA testing.

Demonstrated Photoshop 4 and Windows DOS to college faculty and staff

Certificate of Completion for Iowa Workforce’s “6 Steps Work Readiness Training Program”

Experience

Oct 2015 to Feb 2016 ADP via Kelly Services IT

Implementation Specialist

Completed Service Requests with correct attestations for assigned clients.

Ran validation on client supplied data files as assigned and assigned as directed for review or implementation.

Other small projects as assigned: compare Payflex with OBA spreadsheet; validated and noted the medical dependency withholdings; checked within Seibel/HWSE medical coverage/termination/dependents name(s) and noted on provided spreadsheet; performed QMSCO/HWSE lookups and noted benefit information required; placed requested pay information from QMSCO into provided spreadsheet; created new medical support orders using Part A from the medical support orders, created QMSCO cover sheets and fax all.

1984 to 2015 Des Moines Area Community College,

2006 S Ankeny Blvd, Ankeny, IA 50023

COMPUTER SPECIALIST 06/1996 – 06/2015

Maintained the IBM AS/400 mainframe student programming system along with system backups nightly, weekly and monthly.

Maintained over 200 computers and spare laptops for student and faculty use.

Responded to customer service emails in a timely and effective manner. Troubleshot hardware issues. Reported important problems to management.

Created requisitions for services and supplies needed for classrooms and faculty; Maintained office supplies levels;

Provided real-time support to everyday users of Outlook, Microsoft Office, and classroom technology.

Designed and deployed Hallway monitor displays for the Business Management and Information Technology Department programs.

LEAD COMPUTER OPERATOR 08/1984 to 06/1996

Monitored computer equipment & peripherals: IBM 4381 using MVS/VSE and CICS, HP 9000-800/H70, HP K580 UNIX O/S, High Speed Mail Inserter, Decollator and Trimmer/Burster.

Created daily and monthly job schedules; Manipulated JCL to reflect the requested changes to job streams for creation of the required reports along with backups on a daily, weekly and monthly basis.

Developed and modified documentation manuals for IT staff. Trained new or existing employees on the operations of computer system and new jobs.

COMPUTER OPERATOR 04/1984 to 08/1984

Oversaw the daily performance of computer systems, including IBM 4381. Maintained backups on a daily, weekly and monthly basis for the mainframe computer IBM 4381.

Executed required jobs at specific times for creation of end-user reports as directed by Lead Computer Operator and job schedule. Processed job-created letters and forms for mailing and distribution.

1976 to 1982 Rockwell Collins, Cedar Rapids, IA

DATA ENTRY 1980 to 10/1982

COMPUTER OPERATOR 1978 to 1980

POST COAT OPERATOR 1976 to 1978

LINE WORK 8/1976 to 11/1976

Education

CERTIFICATE – COMPUTER OPERATIONS Kirkwood Community College, Cedar Rapids, IA

DIPLOMA Maquoketa Valley HS, Delhi, IA

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