NWAOZUZU CHIKODI JULIET

Block ***, flat *, Ifelodun unit, Zone E,

Amuwo Odofin Estate, Mile 2, Lagos State

E-mail: acxuh9@r.postjobfree.com

Telephone no: 080********, 070********

CAREER OBJECTIVE

To fashion out more creative ways of sustaining productivity, profitability, competitiveness in my field of study, to discharge my duties diligently and effectively, even amidst of high administration pressure, to work with my co-staff for excellence at all times towards bringing good innovations, to contribute my quota towards the achievement of the organizational general goals and to discharge excellent telephone communication skill.

Personal Bio-Data:

Gender: Female

Marital status: Single

Nationality: Nigerian

Hobbies Travelling, Meeting people, Reading and Game.

Academic Qualifications:

2016 Institute of Customer Relationship Management

Chartered Membership/PGD

2016 Millennium Training Acquisition Limited in

Association with British Safety Council

HSSE Level 1 & 2 (Safety Officers Course)

2016 Millennium Training Acquisition Limited in

Association with British Safety Council

HSSE Level 3 (Safety Supervisors Course)

2012 - 2014 Federal Polytechnic Nekede Owerri, Imo State

Higher National Diploma (HND)

Office Technology & Management

(Upper Division)

2009 - 2011 Federal Polytechnic Nekede Owerri, Imo State

Ordinary National Diploma (OND)

Office Technology & Management

(Upper Division)

2008 - 2009 Community High School Usun Atiat (WAEC)

1998 - 2004 Girls High School Umuahia Abia State (NECO)

2004 - 2005 Diploma in Computer

1992 - 1998 Ugba Primary School Umahia Abia State

First School Leaving Certificate (FSLC)

Work Experience

(2015/2016) National Youth Service Corps

Account Department NYSC State Secretariat

Key Responsibilities Computer Operator

•.Handle all computer work involving corps members Federal and State Allowance

Oct 2014 - Sept 2015 OZB NEW DAWN SHOP (MTN OFFICE) @ NO:27 Owerri Rd, Okigwe. Imo State

Key Responsibilities Customer Care Representative

•.Provide best customer service to client

•.Perform necessary system transactions relating to customer's request

•.Document action taken to resolve client problems eg; retrieving of lost line of clients (SIM SWAP)

•. call center telephony and technology service. etc

Nov 2011 - Nov 2012 Drilling & Completions Unit Chevron Nigeria Limited Peninsula Lekki, Lagos State (Internship Program)

Key Responsibilities Admin Assistance

•.Provides full range of clerical and receptionist services

•.Pick up, receive, open, date stamp and deliver mail

•.Review files, record, and other document to obtain information and respond to requests

•.Make travel arrangement for office personnel. etc

Oct 2009 - Jan 2010 Students Industrial Work Experience scheme (SIWES),

OZB Communication in affiliation with MTN

Ikenegbu Layout.

Key Responsibilities Market Executive

Take the customers through the sale process

Entertaining and building of client relationships

Developed strategies which helped to increase profit

Follow up on initial contacts

Obtain customer information

Respond to questions

Support management in identifying and securing new growth opportunities.

Key competencies

•.Verbal and written communication skill

•.Working knowledge of relevant computer applications; MS-Word, MS- Excel, & Ms Outlook

•.Stress tolerance

•.Knowledge of administration and clerical processes

•.Adaptability

•.Listening Skills

•.Interpersonal skills

•.Attention to details and accuracy

•.Knowledge of customer service principles and practices

Entrepreneurial Skill:

Bead making

REFERENCES

Available Upon Request

Contact this candidate