NICK A. LOVELAND
**** ******* ****, #**** ****: 469-***-****
Plano, Texas 75025 Email: acxucl@r.postjobfree.com
OBJECTIVE
To provide Data Center IT Project Management and Technical Troubleshooting expertise to the Stakeholders of Enterprise Wide IT Infrastructure Networks. Additionally, specializing in Traditional Broadcast Engineering, Digital Media Distribution, Content Management Systems, Project and Workflow Management, Database Installation and Implementation, Full Data Center Migrations and creating all supporting Documentation and implementation for the same.
EXPERIENCE
NTT Data Digital Media Project Manager
Dallas, Texas EDMS Division
Aug 2015-Present
Support State Farm Digital Media Infrastructure with technical applications, troubleshooting and related vendor software/hardware solutions using Agile/Scrum methodologies, and am responsible for the integrity of the IT infrastructure including product selection, development, understanding and managing the infrastructure, performance, and stability of the same. Also implement infrastructure policies, strategies, guidelines, standards, and procedures. Teach and or train others on infrastructure technology, build & maintain highly scalable solutions for digital media assets and Big Data. Develop detailed requirements, design, document, troubleshoot, maintain, and implement digital media solutions within the State Farm IT Enterprise Environment.
NBC Universal Digital Media Project Manager
Englewood Cliffs, NJ DMD Division
Aug 2012-Aug 2015
Was responsible for the deployment, development, troubleshooting, and maintenance of core technologies, workflows, and systems vital to file-based digital workflows. Primary focus was engineering solutions for high speed file transport, video transcode, video streaming and publishing across television and cable properties. Managed a team of Developers, Engineers, and 10 Tier One Support Personnel as well the relationships with the system's customers who were situated internally at entities such as NBC News, NBC.com, NBC Sports & Syfy and externally at companies such as Technicolor, Premiere Digital Services and CaptionMax.
Was responsible for maintaining integrity of all Enterprise Infrastructure Digital Media Assets. Responsibilities also included equipment monitoring and was not limited to handling and supervising of IT Support Personnel.
Was Primary point of contact for NBC/Universal on the East coast for Media Works operators, IT technology partners, and key contacts at each business unit, and as such was tasked to deliver highly technical solutions for the Digital Media Delivery group. This involvement also extended to interacting with other groups and brands including Cable Networks, Studios, and Owned & Operated Stations.
Panasonic Solutions Co. Senior Product Engineer
Secaucus, New Jersey Broadcast Products Division
March 2011-Aug 2012
As the engineering expert, I provided technical support to Panasonic customers, as well as to the sales and marketing staff for broadcast, post-production and various IT related products.
Was Knowledgeable in and support of a variety of 3rd party editing platforms as they pertain to the Panasonic product line.
Was involved in the planning, evaluation, and introduction of new products for the broadcast, production/post production marketplace via focus group and direct client contact (i.e. in-field surveys and NAB sales/engineering-assistance.)
Provide support for sales and marketing personnel by creating key sales presentations, exhibits, and training.
Provide key customer post-sales support including customer operational training including signal flow, application support, and installation support.
Provide competitive analysis, customer workflow understanding, and insight into new technological developments.
Provide Tier 4 level support duties to Field Engineering, Hotline Support and ASMs on all broadcast related product with an emphasis on cameras, NLEs and recording systems.
Work closely with domain factory in Japan, technical services, hardware and software engineers to gain competence in multiple products' operational characteristics, including cameras, monitors, recording systems, non linear editing systems and solid state workflow.
Developed “verticals” uncovering new avenues for sales of Panasonic products.
Proficient in understanding internet and network protocols, encoding technology and content delivery systems including Flash/Silverlight, web apps, and server-scripting.
JVC Service and Engineering Co. Senior Technician
Atlanta, Georgia Pro Products Division
Oct. 2008-Mar. 2011
Diagnosed JVC broadcast products to determine the presence and nature of
defects in software and/or hardware design.
Responsible for Audio/video media encoding and decoding
Extensive knowledge working on media players like Windows Media Player, VLC, QuickTime
Troubleshoot products through the use of required test equipment, tools, and
procedures to isolate the cause of the product’s defects.
The Weather Channel Sr. Broadcast Design Engineer
Atlanta, GA Studio, Broadcast & Head-end
Nov. 2001-Oct. 2008
Provided full support and maintenance at the Broadcast Engineering Management level, to the Engineering Department for all television broadcast systems and equipment used by The Weather Channel and Weather.com.
Supervised and motive the technical staff.
Provided technical support for: Broadcast Operations, Design Graphics, Live On-Air Broadcasts, Production Weather Systems, On Camera Meteorology, STAR Development, SNG Truck Meteorology.
Encoded and decoded Audio/video media with various encoding softwares.
Used Playback streaming media players like Streaming Flowplayer, Jwplayer
Was also responsible for budgeting, capital planning, and personnel management.
Monitored, corrected and improved the quality of the video/audio signal for TWC.
Responsibilities further included resolution of broadcast systems problems,
training operators on new equipment, training new broadcast systems engineers on systems and infrastructure, and participate in critical systems training.
Additional responsibilities included project conception, design, and implementation of new technologies and their integration within the Weather Channel Infrastructure. Examples include the installation of 360 systems video servers to replace existing graphics systems as well as the new Ross Down Stream Keyer Integration with existing TWC equipment for both Weather Channel Production Rooms.
This responsibility required an in depth knowledge of AutoCAD and Visio applications for the purposes of designing newly proposed broadcast engineering projects before implementation.
Required ability to present these ideas verbally as well as on system drawings before a committee of senior Broadcast Engineering staff.
Wexler, Inc. Sr. Broadcast Engineer
Burbank, California Oct. 1995-Nov. 2001
Responsibilities include training other engineers on all in house studio systems as well as daily maintenance of the same, including the technical ability to troubleshoot to the component level the most difficult problems on Digi-Beta, Beta SP, HDW, 3/4", 1", D1, D2 VTRs, cameras, monitors, etc..
Was also called upon to perform the same duties in the field with a variety of clients including the largest post-production facilities, small market off-line/on-line facilities and linear houses.
TECHNICAL CERTIFICATES
MCTS - Microsoft Certified Technology Specialist Windows Server 2012
MCITP – Microsoft Certified Information Technology Professional
Enterprise Windows Server 2008
MCITP - Microsoft Certified Information Technology Professional
Database Administrator SQL 2008
MCPD - Microsoft Certified Solutions Developer - Server 2008
CCNP - Cisco Certified Network Professional – Current to Dec 2015
Rank URSA Gold
Sony DVW-A500 Digital Betacam
Sony HDW-500/ F500 High Definition Studio Deck
Avid Technical Training
Valid FCC General Radiotelephone 1st Class License with Radar Endorsement
Harris Automation Systems Field Service Certified
Grass Valley Profile Certified
FCC HAM Radio Extra Class License – Call Sign AC2KI
EDUCATION
Napa Valley College Napa, California
Associate of Science - Telecommunications Technology
Associate of Science - Electronics/ Computer Science Technology
Associate of Science - Cable/R.F. Communications Technology
EQUIPMENT SERVICED
AND
TECHNOLOGY PROFICIENCIES
Experience with Vagrant, Chef, Rake, TeamCity, and MSTest, Agile/Scrum, Git, Feature Branching, Continuous Deployment, Inversion of Control, JQuery, PowerShell, Microsoft Azure, Message Queuing, NodeJS, and RabbitMQ
Knowledge of UNIX, Linux, Solaris, MAC and Windows XP/NT/7/2008/2012 Operating Systems, and associated networking technology.
Signiant File Based Transport Software
Aspera File Based Transport Software
Rhozet Transcoding Software
Media Fly Content Management Software
Digital Rapids Encoders
Knowledge of MPEG compression systems.
Major Non-Linear Products such as Fast, Avid Media Suite Pro/Media Composer, 3D-Studio, Adobe Premier Pro/ After Effects
Proficient in system design using Visio and AutoCAD.
Web Technology: HTML, DHTML, XHTML, Dream weaver, CSS, Flash, Java Script, Jquery, IIS, REST, Elastic Search, and Windows SQL Server.
Web Security: Single Sign On Authentication, authorization (RBAC), encryption/hashing, SAML, and LDAP, encryption, hashing, secure random number generation, key derivation, digital signatures, etc.
Software known: MS Office, Adobe Illustrator CC,Adobe Photoshop CC, Fireworks MX, Adobe In Design, Coral Draw 12, Sound forge 7.0, Adobe Premiere Pro CC, Adobe After Effects CC, Macromedia Director Mx, Macromedia Flash 8, Swish MX, Dreamweaver 8.
Language: HTML, Java-Script, CSS.
PROFESSIONAL AFFILIATIONS
Society of Broadcast Engineers-New York City Chapter
SMPTE Member
Free and Accepted Mason, Nutley Lodge #25 -Master Mason
United States Chess Federation Member
I am proficient in speaking and understanding Some Spanish.
References gladly supplied upon request.