National City Ca
Lorna Jean C. Sharrard acxu7r@r.postjobfree.com
Administrative Assistant
Jan 2011 - May 2012
May 2002 - Oct 2010
Work History
Work Comp. Coordinator
Shelter Island Medical Group
Schedule appointments and registered patient demographics. Distributed sample pharmaceuticals as prescribed.
Precisely completed and forward all required claims paperwork with all supporting documentation. Explain any modifications including restrictions of job duties. Obtain insurance adjuster information for new claims or referrals if needed. Managed various general office duties such as answering multiple telephone lines, faxing and sending emails, scanned documentation and entered into the database. Correctly coded and billed medical claims for various employers and insurance companies. Accurately posted and sent out all medical claims. Submitted electronic/paper claims documentation in a timely manner. Responded to correspondence from insurance companies. Managed billing invoice statements.
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Reviewed medical records for completeness and filed records in alphabetic and numeric order. Assisted with receptionist duties, file organization, verifying patients' eligibility and claims status with insurance agencies.
Created daily cash reports for bank deposits.
Department Manager
Walmart
Welcomed customers into the store and helped them locate items. Fostered a positive working environment by consistently treating all employees and customers with respect and consideration.
Coordinated and conducted new hire interviews.
Trained and served as a peer coach for new sales associates. Identified individual development needs with appropriate training. Maintained up-to-date knowledge of product and service changes. Facilitated inter-departmental communication to effectively provide customer support. Performed merchandise audits in order to maintain shrinkage control. Tracked inventory of all photo lab products and equipment. Stocked and replenished merchandise according to store merchandising layouts. Maintained established merchandising standards, including backroom warehouse, sales floor and promotional displays.
Completed stock orders and managed inventory levels. Trained fellow-associates in Safety as well as proper handling/disposal using the provided Hazmat Stations.
Processed claims for merchandise returns in order to receive proper store credit. 1993 - 1995
Education
High School Diploma
Sweetwater High School - National City, CA
Skills
Excellent verbal and written communication skills
https://www.visualcv.com/lorna-sharrard
Type 50WPM
Organized, Attention to detail
Multi-line phone system proficiency
Inventory management
MS Windows proficient, MS Outlook proficient
Efficient multi-tasker
Quick learner
Independent worker
Customer service-oriented
References
Available upon request.
https://www.visualcv.com/lorna-sharrard