Human Resource Specialist
Resume:
Melissa J. Dykes
Surgoinsville, Tennessee 37873
*************@*****.***
WORK HISTORY
Dollar General 4050 HWY 25E Bean Station, TN 37708 Job Title: Cashier From: 11/2012 – 06/2013
Duties: Cashier, store upkeep, stocking, pulling items to the front, setting store items.
Aerotek 6810 Deerpath Road Suite 103, Elkridge, Maryland 21075 Job Title: Customer Service Representative From: 06/2012 – 09/2012 Temporary Job with CMD Investments Baltimore, Maryland 21202 Duties: Receiving inbound phone calls on Financial Aide accounts for varies colleges.
Citi Group 541 Sid Martin Road Gray, TN 37615
Job Title: Customer Service Representative From: 07/2008 -08/2012 Communicated with customers about their credit card accounts. Help customers with charges, payments, assist with fraudulent activity, answer questions about interest.
JC Penney 2101 Fort Henry Drive Kingsport, TN 37660 Job Title: Customer Service Cashier From: 07/2007- 12/2008 Bedding Department: Helped customers with bedding purchases, stocked, cashier, looked for items out of stock in store online and/or in other store locations. Employee of the Month achieved December 2008. EDUCATION
East Tennessee State University 807 University Pkwy Johnson City, TN 37614 August 2015- December 2016
GPA 3.2
English Major with a minor in Film study
Graduated December 2016
Bachelor’s degree in English
Achieved the Dean’s list
Walter State Community College 500 S. Davy Crockett Pkwy Morristown, TN 37813 August 2013- May 2015
GPA 3.2
Associates Degree in English
Achieved the President’s list
Graduated Cum Laude
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