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Manager Customer Service

Location:
Northfield, OH, 44067
Posted:
December 12, 2016

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Resume:

April Nelli

*** ********* *****

Northfield Center, OH 44067

216-***-**** acxu47@r.postjobfree.com

An Accounting professional with experience in global financial reporting, month end closing, account reconciliation, credit, accounts payable and receivable, sales reporting, commissions and sales tax. Experience includes headquarters and subsidiary level operations, both domestic and international. Accustomed to working in fast paced environments and has strong analytical and organizational skills.

Oracle ERP 11i (GL, AR, AP, Inventory, Costing)

Oracle discoverer (report writer)

Oracle FSG (Financial Statement Generator)

Oracle ADI (Applications Desktop Integrator)

HFM ( Oracle)

Microsoft Office XP, Word, Excel

Sarbanes Oxley Compliance

Microsoft Dynamics AX

SAP

Great Plains

Professional Experience:

Wodin Inc., Bedford Hts., Ohio May 2014 to present

Steel Forging and Machining Manufacturing

Accounting Manager

Responsible for management of all Accounting and Human Resource functions, and subordinates, including accounts receivable, accounts payable, journal entries, account reconciliation, month end close.

Create timely and accurate customer billings, improved cash flow from refining communication with customers and collection processes.

Cash applications, resolution of customer billing issues, and reconciliation of customer account discrepancies.

Prepare journal entries and monthly accruals.

Analyze, compile, and record entries to reflect business transactions, including all banking transactions.

Preparation of financial statements, yearly administration budget, capital expenditures, cost of goods, and valuation of inventory.

Monitoring of company’s credit rating, establishing new customers credit limits.

Payroll processing and administration, communicating and administrating benefit plans, FMLA, leave of absence policies, and workers compensation.

Conduct new hire orientation/on-boarding and exit interviews.

Promote positive employee relations across the company.

OSHA compliance reporting, Safety Committee Member.

PPG, Strongsville, Ohio February 2011 to November 2013

(Acquired from Akzo Nobel)

Manufacturer of global paints and specialty coatings

Credit Analyst,

Manage credit for 37 corporate stores, in four states, establishing credit lines, and determining credit worthiness for new and existing customers.

Collection of all receivables in portfolio.

Initiate the resolution process of deductions and short pays for returns, and pricing issues, follow-up as necessary.

Development of payment plans for past due accounts.

Maintain knowledge of all bonding and lien laws in assigned states.

Assess problem accounts and make collection recommendations.

Assist manager in controlling receivables to meet, or exceed company’s DSO target.

Microsoft Dynamics AX super user.

Cleveland Motion Controls, Valley View, Ohio April 2008 - February 2011

A $60 million manufacturer of customized motion controls

(a subsidiary of ITT - $10.4 billion)

Staff Accountant, July 2009 – February 2011

Assisted Accounting Manager with achieving goal for two day month end close.

General Ledger, month end transactions, creating and entering standard, recurring and adjusting journal entries, for three companies.

Assisted in preparation of consolidating financial statements for five legal entities including German and UK subsidiaries.

Convert foreign subsidiaries Financial Statements to USD for month end close.

Ran month end FSG Financial Statements for Controller.

Prepared Weekly Metrics and Standard Margin Reports for Management Staff.

Reconciliation of GL accounts for Domestic Operations in Cleveland, OH Boston, MA and Ladson, SC divisions.

Assisted Controller with budgeting & forecasting.

Accounts payable transactions, and reporting, preparation of ACH, Domestic and International wires, including foreign exchange transactions and Positive Pay.

Part of Finance Team to implement processes for Sarbanes Oxley compliance.

Assisted Controller and Accounting Manager with special projects.

Accounts Receivable & Credit Specialist, April 2008 – July 2009

Process all cash applications, credit card transactions.

Auditing of invoices, credit memos, debit memos, customers accounts.

Reporting corporate use & sales taxes.

Calculating monthly commission payments.

Review credit applications to open new account, Evaluation of credit risk of potential customers, Knowledge of D&B.

The Garland Company, Inc., Cleveland, Ohio June 1997 – March 2008

Credit Analyst, November 1999 – March 2008

Customer Service June 1997 – November 1999

Posting entries, Verifying and reconciling input to financial reporting systems output, Processing payments, Data entry.

Computed taxes, Prepared issued and sent out billings, statements, receipts, Adjusted complaints.

Responded to inquires and contacting other departments and vendors to resolve a variety of problems.

Work closely with External Auditors to ensure timely and successful audits/reviews of the accounts receivable reconciliation.

Education:

Bachelors of Science, Accounting, Magna Cum Laude,

Indiana Wesleyan University



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