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Customer Service Manager

Location:
Carthage, MS, 39051
Posted:
December 09, 2016

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Resume:

Kenisha Byrd

*** ***** ****** ~ Louisville, MS **339

Phone: 662-***-****

Email: acxtzc@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational skills, auditing skills and ability to work well with people.

Profile

Motivated, personable business professional with an Associate’s degree. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Management Skills

Report Preparation

Written Correspondence

General Office Skills

Computer Savvy

Customer Service

Scheduling

Accounting

Front-Office Operations

Professional Presentations

Professional Experience

ACCOUNTING AUDITOR/ ADMINISTRATIVE ASSISTANT

Prepare and balance accounting reports that includes the finances of all departments in the casino.

Reconcile daily journals and accounts.

Rapidly learn and master varied computer programs.

ASSISTANT FLOOR MANAGER

Oversee restaurant employees and provide impeccable guest service.

Develop and implement team plans for the restaurant employees.

Filled in for all aspects if needed.

Balanced all receipts from the cash register at the end of shift.

Employment History

SILVERSTAR CASINO – Philadelphia, MS

Accounting Auditor 2002 to Present

SILVERSTAR CASINO – Philadelphia, MS

Slot Floor Assistant, 2000 to 2002

BRANDI’S FAMILY RESTAURANT – Louisville, MS

Food Server/Cashier, 1998 to 1999

SHONEY’S FAMILY RESTAURANT -- Philadelphia, MS

Floor Manager, 1997 to 1998

Education

COLUMBIA SOUTHERN UNIVERSITY – Orange Beach, AL

Bachelor’s Degree in Healthcare Administration, 2016

EAST CENTRAL COMMUNITY COLLEGE – Decatur, MS

Associate’s Degree in Medical Office Technology, 2009

Mississippi Insurance Department Jackson, MS

Life Insurance Producer 10-04-16 through 06-30-18



Contact this candidate