VICTORIA COSTA

*-**** ****** **. **********, ON. (Home)

***-** ***** **. ********, ON. (School)

Cell: 519-***-****

Email: acxts7@r.postjobfree.com

SKILLS SUMMARY

• Organization, time-management, leadership, and strong teamwork skills

• Excellent written skills, strong interpersonal skills with new people, efficient communicator

• Mature work ethics, reliable, and responsible, flexibility in hours and environment

• All Microsoft operating software and applications including Word, Excel, Outlook, and Power-point. Also Mac/Apple operating Software, along with all social media applications

EMPLOYMENT HISTORY

March 2012- April 2016 Sobeys Extra – Burlington, ON Customer Service Clerk, Cash Office Clerk, Community Room Coordinator

• Worked as a customer service representative: answering questions, complaints, suggestions, refunds, and PA announcements to engage shoppers

• Worked as a cash office clerk: role as supervisor over the Front End, counting cash registers, making bank deposits, tracking store sales, following Brink procedures, balancing store safe, balance cash office twice daily

• Worked in the Community room center located within the store: planning and running events for people of all ages (e.g. children’s birthday parties, cooking classes, and health classes for seniors)

April 2016-Present (Seasonal) Within Range Golf Centers Inc. –Burlington, ON. Counter Staff

• Serviced customers at the checkout desk, while encouraging sales of Golf lessons and equipment - Prepared food and beverages for customers – Smart serve certified

• Organized and hosted events held at golf center, such as charities, corporations, and children’s birthday parties

EDUCATION/AWARDS

2013- Present Wilfrid Laurier University – Waterloo, ON.

• Currently completing Honours Communications Degree (4th year)

• Degree courses include Mass Communications in Canada, Public Communications, Advertising, Communication Policy

• Electives in Law, Political Science, History, Languages, and Cultural Studies 2009-2013 Corpus Christi Catholic High School –Burlington, ON.

• Ontario secondary School Diploma

• Recognized as an Ontario Scholar (above 80 average)

• Achieved person goal for an85 average

COMMUNITY INVOLVMENT

• Participant in Relay for Life Burlington

• Volunteered at the Burlington Bed Race for several years

• Tutoring in multiple subjects grades 1-8

*ALL REFERENCES AVAILABLE UPON REQUEST*

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