Norma Odely Regalado acxtk7@r.postjobfree.com

(**0) 862- 0910

Professional Summary:

Norma Regalado has over 10 years of experience doing data entry, administrative assistance and office coordination serving as a primary point of contact for and liaison between management, upper management, and workers. She has done data entry, data researching and gathering, data entry employees’ timecards, assisted customers with inquiries, ordered supplies, revised and approve invoices to be paid. She has excellent written and oral communication skills, problem resolution abilities, and a high level of confidentiality. Her organizational, verbal and written skills are excellent (English / Spanish). She is able to prioritize and multi-task different projects at the same time. She works on tight deadlines and complete assigned tasks on time .She e is professional, team player, reliable, personable, courteous, and very committed in doing the job right.

Skills:

People soft, Lotus, Primavera, Prolog, Window XP, Microsoft Office (Word, Excel, PowerPoint and Outlook), Proficient with all forms of office equipment, Multi-line phones, Data Entry (1000 key stroke), Filing (hard documents and electronically), billing, accounts payable, Excellent oral and written communication, organized, Bilingual (English and Spanish) Typing 45 w/m

Education:

Medical Insurance Billing and Coding - Certificate - Heald College - San Francisco San Francisco, California

Construction Administration - Certificate - City College of San Francisco San Francisco, California

Business English and Computer - Certificate - Mission Language and Vocational School San Francisco, California

English as Second Language – Mission Community College – San Francisco, California

High School – Diploma - Colegio María Inmaculada – San Salvador – El Salvador

Detailed Experience:

TCA Architect – Office Team. - 04/20/2016 - 04/26/2016 - Type: Contract (Reason for leaving: Assignment Completed) - Oakland, CA, Front Desk Coordinator

Supporting the entire office, managing the calendar setting up the conference room, helping with special projects, and answering the phones

Kaiser – AppleOne. - 02/19/2014 - 02/19/2016 - Type: Contract (Reason for leaving: Assignment Completed) - Alameda, CA, Administrative Clerk Support

Source and judgment in identify and classify employees documents into categories; scan documents into the vinaigrette program; indexing documents by categories and committed into Kaiser’s HR data bank.

Employment Gap, April 2013 – February 2014, Family Caregiver; Seeking Employment

PG&E (EGI/GEN) – Rose International, Inc. - 07/31/2012 - 03/22/2013 - Type: Contract (Reason for leaving job: Assignment Completed) - San Francisco, CA, Administrative Clerk Support

PG&E is an Electrical and Gas provider to North of California. Responsible to process and data entry NEM (Non Electrical Meter) applications; distribute projects to processor on daily basis; responsible to assign expedite projects. Answer and Manage GIS (Generation Interconnection Services) customer phone calls; recorded assigned projects on daily basis; create a monthly report on assignments. Maintain appropriate customer files; scanned in order to create an electronic file, search and forward files to processors when needed. Follow all safety and work practices and requirements. Scanned documents in order to file.

Employment Gap, 11/ 2011 - July 2012, Surgery (removed a Hiatus Hernia).

GeothermEx Inc. - 06//2011-10/2011 – Type: Contract (Reason for leaving job: Assignment Completed)

Richmond, CA - Administrative Assistant/Receptionist

GeothermEx is one of the largest, most comprehensive geothermal consulting and services firm in the Western Hemisphere. Responsible for typed reports, publications, emails from/to CEO and letters; interoffice correspondence and miscellaneous documents, opening & sorting mail, sending faxes, photocopying, and filing; processing of employee expense reimbursements and entry of timesheet data into payroll and project management application; answer telephone and handle requests for information and transfer incoming calls to staff; arranged travel schedules and reservations.

Environment: data entry, data gathering, phones, and assistance to CEO. Intermediate: PowerPoint, Excel, Word, and Publisher.

PG&E (CARE/FERA) – Rose International, Inc. - 02/16/2011-06/02/2011 – Type: Contract – (Reason for leaving Job: Assignment Completed) - San Francisco, CA. Administrative Clerk Support

PG&E is an Electrical and Gas provider to North of California. Responsible for open and separate the mail CARE - Residential Single Family Program / FERA program - financial help, low income, middle income, fixed income. Applications into categories; date stamped documents and then returned to the processors; Faxes received are date stamped on the day of their arrival, then distributed appropriately to the processor they are addressed to; Processor returns completed applications back to the mail support team for scanning into the system; Sending Applications to customers when requested by mail or upon receiving customer documents without the application.

Environment: data entry, data gathering, phones, customer service, scanned documents, provides data to Management. Intermediate: PowerPoint, Excel, Word, and Publisher.

Consulate General of El Salvador – 09/2009-09/2012 - Type of Job: Voluntary - Seasonal (Reason for leaving Job: work TPS season and/or they are under staff) - San Francisco, CA. Administrative Clerical Support

The Consulate General of El Salvador, with headquarters in San Francisco, California, United States of America, is attentive to attend any emergency that requires the Salvadoran community. Responsible for Login to internet page of The Department of Homeland Security for TPS applicant; Updated and input information in the online application for each for each TPS applicant; Updated change of address on line to the Department of Homeland Security web page; Make copies to provided records to the TPS applicant; Print out, signed (by applicant and volunteer), and prepare envelope to be mail by regular mail; Entry data into database of the Minister of Foreign Affairs for Salvadorians residing in the Bay Area whom requesting Salvadorian passport; process electronic picture and digital finger prints.

Environment: data entry, data gathering, phones, customer service, process picture, scanned fingerprints. Intermediate: PowerPoint, Excel, Word, and Publisher.

Heald College – 03/2008 – 03/2009 – Type: Temporary/Contract – (Reason for leaving job: Assignment ended) - San Francisco, CA. Executive Administrative Assistant to Professors & Receptionist

Heald College is a regionally accredited for-profit, business-career college California. Responsible for internet search for part time, survivor jobs, and full time jobs for graduated and active students; Maintain Binders for Full time, Part Time, Survivor jobs updated on daily basis; Internet search for internship and/or externship for students close to graduation time; Maintain office documents updated (hard and electronic copies); Provide support to Career Services Director and Advisors; Maintain close contact with professors to ensure accurate data; Post job fairs announcements around the college campus; Email to students’ part time and survival jobs on daily basis.

Environment: data entry, data gathering, phones, customer service, process picture, scanned fingerprints. Intermediate: PowerPoint, Excel, Word, and Publisher.

Morganti Group – 08/2006-12/2007 - Type: Contract (Reason for leaving job: Assignments Completed) - San Francisco, CA. Executive Administrative Assistant to CEO

Morganti is an architect/engineer, offering a full complement of time-tested pre-construction and construction services provided on a localized basis, both domestically and internationally. Responsible for processed payroll on daily basis for each construction field; Processed new hired; Processed invoices and approved payments;

Updated daily report log; Running reports, scheduling meetings, ordering office supplies, Assisting with Accounts payables and receivables, revised, and processed certified payroll for subcontractors; Filed (physical and electronically); Typed reports to Public Work Department of San Francisco, City & County; Federal Bureau of Investigation; and company CEO’s.

Environment: data entry, data gathering, phones, customer service, process picture, scanned fingerprints. Intermediate: PowerPoint, Excel, Word, and Publisher.

Mendelian Construction, Inc. – 01/2000-08/2006 – Type: Permanent/Full time (Reason for leaving: Owner retire and closed business) – San Francisco, CA. Executive Administrative Assistant

Mendelian Construction, Inc., is a general engineering and building company contractor since 1991, Mendelian’s areas of expertise include deep excavation, heavy pipeline, structural concrete & steel, trench support, and demolition. Responsible to processed invoices and approved payments; Maintained and updated daily report log; Processed payroll on daily basis for each construction field; Scheduling meetings, ordering office supplies; Assisting with Accounts payables and receivables; Travel and meeting arrangements; Screening calls, composing letters and reports; Preparing presentations and financial data; Calendaring events and meetings; Received, revised, and processed payroll; typed reports to Public Work Department of San Francisco, California and company CEO.

Environment: data entry, data gathering, phones, customer service, process picture, scanned fingerprints. Intermediate: PowerPoint, Excel, Word, and Publisher.

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