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Quality Engineer Manager

Location:
United States
Salary:
75000
Posted:
December 08, 2016

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Resume:

John P. Naughton

* ******* ** ******* **** NY ***27

Phone number – 716-***-****; 419-***-**** / E-mail address- acxtjk@r.postjobfree.com

Summary

-Experienced in turning projects that are on the wrong path into successful growth oriented futures.

-Resourceful, analytical and individual capable of completing several projects simultaneously.

-Strong team player that prides himself on motivating teams to achieve process and product quality.

-Clear communicator, both oral and written. Interpersonal skills interface effectively with coworkers,

management and customers.

-Reliable, always completes projects and keeps management up to date on project progress.

-Working in unpredictable and hectic environments has always resulted in successful outcomes.

Experience:

2009 – 2016 – Took a sabbatical from my career to assist ailing parents in their golden years. While on sabbatical wrote a series of five books, became an intermediate level Emergency Medical Technician and was a volunteer fire fighter.

Dec. 2014 – Present - Contract position as Supplier Quality Engineer at Northrup Grumman. Primary work tasks have been auditing engineering changes to ensure they are correct and receiving inspection. This is continuous temporary project in which NG calls me to assist when they have peak workload requirements.

Oct. 2011 – Jan. 2012– MINOR TURNAROUND PROJECT

Contract position with Armstrong Pump in North Tonawanda NY – Product line Pumps and valves

TITLE: Quality Engineer

Assist with the recertification of Armstrong’s ISO 9000 registration. Due to some internal problems with their systems their registration expired and they needed someone to assist in the recertification process.

Performed one year’s internal audits in 6 weeks

Passed the Registration Audit

Assisted Armstrong’s corporate offices in Toronto Ontario with their internal audits as they prepared for their surveillance audit.

Nov 2010 – Contract position to assist doing internal audits at Northrup Grumman. This was a 5 week project that we completed in 3 weeks.

Nov 2007 – July 2008 – TURNAROUND PROJECT

Contract position with Parker Hannifin Quick Coupling Division - Product line Check Valves and Quick Disconnect Couplings

TITLE: Quality Manager

Interim Quality Manager for 300 person manufacturing facility. I was asked to support day to day quality activities for several months while the Quality Manager was temporarily reassigned to special projects related to new product launches.

Responsible for 2 shifts of inspectors that performed receiving inspection, gage calibration, nonconforming material, Production Part Approval Process, Initial Sample Inspection Reports, Process Validation, FMEA’s. PFMEA’s, risk Assessment and manufacturing Support.

Improved performance of Quality System Elements such as Internal Audits, Nonconforming Material, Corrective Actions and more.

Supported employee development of all employees with significant job performance results.

Worked to support the implementation of Lean Systems throughout the plant emphasizing the implementation of 5-S in the Quality Department.

August 2006 – Nov 2007

Contract position with Rolls-Royce Energy Systems Division - Product line is 50,000 – 75,000 watt power generators to support oilrig power generation and Gas Compressors and Coolers for pipelines.

TITLE: Quality Engineer, Supplier Quality Engineer and Engineering Coordinator

Structure, Acoustics and Ancillary Value Stream Field Support Engineer. Worked on customer complaints related to field issues. Began by working with containment actions and support of field service installation engineers as they experienced installation problems.

As the containment issues were resolved I analyzed the data from the issues that were being managed and completed Pareto charts that identified the initial actions required to analyze the root cause of the problems and implement corrective actions.

Completed several Value stream Analysis to identify and quantify problem-solving efforts that were needed.

Fluid Lube and Start Value Stream Supplier Quality Engineer. Supported suppliers with quality issues by coordinating root cause analysis and corrective actions. Led root cause analysis for internal field issues. Created Quality Notifications, Quality Information Records, Concessions and Waivers.

Jan 1, 2005 – April – 2006 Laid off during company downsizing activities

DTR America Inc. – Korean Engine Mount and other rubber products supplier to Automotive Industry – (Rubber Molding)

TITLE: Quality Manager

Responsible for all Quality activities for the start up of a 40,000 square foot Distribution Center and Technical Center

Establish customer relationship with all customer contacts at Daimler Chrysler Corporate Headquarters and Assembly plants

Lead the development and implementation of Operating Systems for the distribution center.

Support new product development and Process Sign Offs at manufacturing plant in Korea.

Nov. 2003 – March 25, 2004

Delta USA Corp – Automotive Seats

TITLE: Quality Manager

Manage quality department activities in three plants (Stamping plant, Seat Track Assembly Plant and Complete Seat Assembly Plant.

Implemented an Inspection system, Material Identification system, Production Part Approval Process (FMEAs, PFMEAs and Work Instructions), Corrective Action system, Engineering Change system, Process Validation SPC system and Returned Material Authorization system for all three plants.

Shortly after beginning my employment with Delta USA I learned the company was for sale.

Oct. 2002 – April 2003 - Lear Corp. – Interior carpet (Compression Molding)

TITLE: Program Manager

Worked with tooling suppliers and part suppliers to coordinate on time delivery of tolling, gages, fixtures, prototype parts and production parts. Also coordinated all activities related to supplier part quality.

Managed all aspects of Advanced Product Quality Planning process for the 2005 Taurus Sable. This included all activities from program timing to approving OK to tool prints for new equipment and verifying trial runs off production tools.

Generated Value Added Analysis Cost Structure and Risk Assessment for the above-mentioned programs.

By applying Six-Sigma Methodologies eliminated two product defects.

Quoting and coordinating changes and all engineering activity related to current production of the Navigator/Expedition, Thunderbird, Econoline van, and General Motors vans, Lincoln LS, Taurus and Sable.

Nov. 1997 – Oct. 2002 TURNAROUND PROJECTS

Managed independent consulting business called Business Management Solutions, also worked for several contract agencies. The typical projects I worked were turnaround projects. The following is a list of the results from the efforts of the teams I worked with:

Led a transition team that moved 60,000 square feet of product lines from a competitor. This project involved $60,000,000 in the revenues that were generated for the manufacturing plant.

Improved the engine mount systems (Rubber Molding) for the Chrysler PT Cruiser to an industry first Six-Sigma quality level for engine mount performance. While simultaneously improving delivery performance from an average of 6-8 expedited shipments per day to zero expedited shipments per month. Responsible for establishing a Program Vision and Mission Statement. Also responsible for leading a cross-functional team through product and process improvements. This activity was successful because of the emphasis that was put on to process validation, evaluation and improvement. Risks were assessed from the perspective of on-time delivery and all processes had critical characteristics that were directly linked to product performance requirements. Work Instructions were created the ensured all risks were mitigated and processes were in control and capable of achieving 6 sigma quality levels. At the completion of this 8 month activity only one product characteristic was not at a six sigma quality level.

After completing the Chrysler PT Cruiser engine mount product improvement project, several months later, Daimler Chrysler decided to resource the program to Delphi Automotive. Delphi contacted me and I worked on the transition of the parts from the incumbent supplier to Delphi. My primary responsibilities were to prepare the suppliers for the launch. All suppliers were production process capable in less than four months.

March 1996 – Nov. 1997 KTH PARTS – Manufacture frames for Honda - Asst. Manager of Systems Quality

Completed Strategic and Tactical plans for implementing the QS9000 program.

Led the implementation of quality systems that achieved QS9000 certification in 15 months. KTH was the first true Japanese system to be QS900 registered. Used timelines and program management tools to develop a budget and communicate the program mission, goals and objectives, roles and responsibilities.

As part of the TPM steering committee implemented shop floor metrics.

Two months after leaving KTH returned as a consultant to prepare the company for their first

Surveillance audit.

Summary of Experience from 1988 - 1996

August 1993 – March 1996 – Walker Mfg. Division of Tenneco Auto, Exhaust systems – Quality Engineer

November 1992 – July 1993 – IEC Electronics, Printed Circuit Board Manufacturing – Quality Engineer

November 1989 – April 1991 - O’Sullivan Engineering, Inc. Plastic Injection Molding - APQP Project Engineer

April 1988 – November 1989 – Loranger Mfg. – Plastic Injection Molding – Quality Engineer Leader/Facilitator

Led the Company Wide Team building process by training and implementing six-sigma problem solving techniques to teams that consisted of six to ten employees.

Wrote the training manual that was used to train all employees in problem solving and teamwork. This training manual included both soft skills and technical tools needed to solve problems.

Led team-building activities that used production line operators to improve productivity and quality. This responsibility used lean systems principles to improve quality, improve manufacturing efficiency and reduce the number of line operator’s need for production.

Education: MBA – Executive Management – Ashland University Ashland OH (9/90 – 7/91)

BS – Industrial Technology – SUNY College at Buffalo, NY Aug. (1987)

AAS – Business Administration & Mechanical Technology – Erie Community College,

Orchard Park NY (1977 & 1982)

Other Training and Awards:

American Society for Quality Control certified Quality Engineer (1994 – 2000)

Registered Provisional Auditor for ISO 9000 (1999 – 2000)

Trained in Fords Team Oriented Problem Solving (TOPS), Facilitator Training class, Statistical Process Control and Design of Experiments

Applications/Experience with Team Building & Six Sigma Problem Solving Tools

1988 – Loranger Mfg. – Led the implementation of Team Oriented Problem Solving activities.

Developed the training manuals for all teams. Training manuals included the following topics:

Soft skills involved with being a team member.

Six Sigma Problem Solving skills required to analyze and solve problems. For example Pareto charts, SPC Charts the 5 Why’s etc…

1993 – Walker Mfg. – Used Team Building principles to implement QS9000 Quality System Requirements.

Applied Team Building and Problem Solving Methodologies to improve manufacturing processes to Six Sigma quality levels.

1996 – KTH Parts Ind. – As a member of the Total Preventive Management Team applied the 5S Principles to

improve work place organization and cleanliness.

1997 – Freudenberg – Applied Six Sigma methodologies to improve process from 50% Scrap rates to a 6 Sigma

Quality level.

Delphi - While working on a team that transferred a product line from a competitor worked with the

Shainan methodologies to develop/improve processes to meet automotive requirements.

Lear - During a joint venture breakup applied Six Sigma methodologies to improve processes that were being transferred into a Lear plant. As Program Manager I led the transition of several product lines that required product and process improvements. All the product lines transferred were completed on time, seamless to the customer and met stringent quality requirements.

ACCOMPLISHMENTS

Many successful stories related to process improvements and creating award winning business systems and products. From the 1990 Car and Driver truck of the year (worked on the redesign of the interior trim) to business systems that won International recognition, like the first true Japanese quality system to receive that American automakers coveted QS9000 certification.

Achieved an 11PPM score after the first six months of shipping product at DTR America.

At almost every company achieved 6 sigma quality levels on at least 1 product line.

Led problem solving teams and high performance work teams.

OTHER SKILLS AND TRAINING

Volunteer Firefighter, Certified First Responder, Emergency Medical Technician (Basic and Intermediate)



Contact this candidate