ANDREA M. TAYLOR
acxtfq@r.postjobfree.com or acxtfq@r.postjobfree.com
Cell Phone: 480-***-****
Profile
Service oriented, operational professional with proven ability to multi-task and manage high volumes and support cross-functional teams. Highly adaptable and possessing strong interfacing skills to handle internal business partners, executives, as well as client and or vendor based. Solid ability in building trusting relationships with customers and colleagues.
SUMMARY
Over 12 years of experience in an administrative support role for senior level executives.
Excellent attention to details and
Over 9 years of complex calendar management, scheduling meetings with attention in maintaining recurring meetings, staff meetings, and various meetings for multiple managers.
Over 10 years of extensive experience coordinating domestic and international travel
Over 9 years of experience preparing expense reports and invoices
Over 10 years of professional experience with entire MS Office Suite, including SharePoint
Strong ability to research and utilize internet resources
Produced graphics and PowerPoint slides used by Executive Management for presentations to Industry and business groups as well as internal communication
Utilized MS SharePoint extensively, acting as administrator; uploaded multiple files & granted user access based on need
Processed and monitored designated expense reports and assisted in reconciling corporate credit card transactions ensuring company’s compliance.
Produced PowerPoint slides used by Executive Management for presentations to Industry and business groups and for internal communication
Administrative contact for department procedures, and ensuring policies they are reviewed, current and documented with proper signatures.
PROFESSIONAL EXPERIENCE
Silicon Valley Bank/ Global Technical Talent (Contractor) – Tempe, AZ 04/2016 – 09/2016
Administrative Assistant I
Day to day administrative support includes complex calendar management, scheduling of appointments with high level executives.
Extensive calendaring of internal meetings, frequent partnership and coordination with various business units and administrative team across the organization
Process expense reports, work closely with A/P to ensure timely payments, reconciliation of credit card expenditures.
Coordinate logistics for events, internal and external meetings including booking conference rooms, catering requests, dining reservations, and manage special projects.
Responsible for coordinating leadership and candidate interviews in Sr. Leadership and technical roles.
Provided administrative onboarding for new employees
Set up and maintain files, type correspondence, prepare forms, generate reports and presentations, obtain signatures, scan documents.
Research issues as needed and other general administrative duties.
Provide a professional, highly energized, multitasking demeanor capable of working well in high pressure situations with strict deadlines
Display resourceful thinking, creative and independent solutions, anticipate obstacles
Demonstrate strong solution planning capabilities when faced with scheduling challenges and sensitivities.
Provide flexibility in work patterns in supporting staff with frequent travel.
Honeywell/ PDS Tech Inc. (Contractor) – Phoenix, AZ 07/2015 – 01/2016
Sales Support Specialist/ Admin Support
The Sales Support Specialist is a key team member for the Business and General Aviation (B&GA) Aftermarket Sales Organization and worked closely with the global Area Sales Manager (ASM) and Strategic Sales manager (SSM) organization with the following responsibilities:
Establishing and producing monthly metrics on short cycle sales
Improve Salesforce data integrity – completion of aircraft retrofit modified units loaded correctly, sales assigned to right Area Sales Manager and correlation with daily bookings report, and primary contact information
Work with Contracts and other department for issue resolution coordination.
Working with Business &General Aviation Finance to provide Purchase Order details for retrofit tracking.
Coordination of sales review packets for sales team meetings.
Planning and execution of Channel Partner Sales Meetings.
Planning and execution of annual Honeywell sales conference.
Data preparation for bi-monthly sales meetings.
NuHome Promotions / Contract Professionals (Contractor) - Chandler, AZ 02/2015 – 06/2015
Executive Administrative Assistant
Serves as internal resource to administrators or staff on departmental and company procedures.
Performed complex Outlook Calendaring and experience maintaining recurring meetings, staff meetings.
Attends Executive Staff meeting to ensure delegates tasks are followed through. Report out to CEO of status.
Researches and gathers data for departmental reports.
Coordinates preparation, development and production of major contract document, legal correspondence, and other proposals.
Extends administrative support to Chief Operations Officer, Chief Technology Officer and VP Deployment of Sales and Training.
Extensive use Microsoft Office, Adobe. Experience with Salesforce
Performs various administrative duties for appropriate executive team members, especially for the CEO.
Composes and produces business correspondence and reports.
Reviews and signs materials, as authorized.
Edits documents produced by others.
Ensures confidentiality and controls access to sensitive information, such as staff personnel files.
Responds to inquiries & requests for information requiring knowledge of departmental & company policies & procedures.
Researches information, as requested, and relays official interpretations.
Performs administrative duties associated with scheduling and coordinating meetings and planning events.
Arranges with vendors for services, prepares agendas, gathers and organizes supporting information, and over sees production and distribution of related materials.
Records and summarizes minutes for proper distribution.
Oversees general office operations.
Implements changes or enhancements to procedures to improve productivity, efficiency and service.
Intel Corporation (Contractor)- Chandler, AZ 10/2014 – 01/2015
Sr. Level Administrative Assistant
Provide executive administrative support to the Acting Vice President and extended support within that division.
Extensive use working with Microsoft products (Word, PowerPoint, Excel, Outlook, SharePoint, Windows Live Meeting
Handle details of a highly confidential nature.
Proactive with highly level of initiative to anticipate next steps to support business needs
Strong attention to detail with ability to prioritize and multi-task as well as strong communicator both verbally and in writing.
Use professional concepts and company objectives to resolve complex issues in creative and effective ways
Understands and utilizes the goals and pressures of Executive office to prioritize and meet deadlines accordingly
Work closely with other Administrators at Intel to help facilitate timely and accurate communications.
Arizona Public Service (APS) – Contractor – Phoenix, AZ 07/2014 – 10/2014
Administrative Assistant (Information Technology)
Primary support to the Director of Shared Services team & Director of Enterprise Planning Management and Resource Planning
Assisted in Events and Logistics Coordination (e.g. ordering catering, Conference Room Reservations, preparing agendas)
Extensive use of MS Outlook calendar management
Created and managed Purchase Request and Orders using Material Logistics Information System
Experience in on-boarding new employees
Modified Corporate Organizational Charts using MS Visio
Utilized MS SharePoint extensively, acting as administrator; uploaded multiple files and granted user access based on need
Assist in Enterprise wide effort of Document Standardization of Policies, Processes and Procedures
Created and modified various Excel Spreadsheets
Ordered department office supplies
Maintained confidential records, files and databases in MS SharePoint
Prepared meeting minutes for Web Council staff meetings
The Boeing Company – Mesa, AZ 02/2004- 04 /2013
Senior Administrative Assistant
Assembled and analyzed information, prepared reports, manuals, agendas, correspondence and memoranda
Coordinated and processed domestic and international travel arrangements, monitored designated business travelers’ logistics, generated expense reports and assisted in reconciling corporate credit card transactions to ensure timely and accurate reimbursements
Specially trained and certified as focal in extensive knowledge of travel (domestic and international)
Collected various data and compiled data to provide visibility of status for expense reports, and communicated to management and travelers for expense report review and/or signature
Produced PowerPoint slides used by Executive Management for presentations to Industry and business groups and for internal communication
Answered mail and email inquiries on behalf of the Executive Management using own initiative and followed up with other departments to ensure that requests and direction was followed through and completed
Interfaced with other Assistants to share and/or coordinate workload to work in team environment
Prepared various reports, presentations and edited organizational charts for Change Board Reviews
Processed incoming and outgoing communication and correspondence to ensure proper dissemination of information
Prioritized and scheduled multiple management calendars on a daily basis.
Performed complex Outlook Calendaring and experience maintaining recurring meetings, staff meetings, and various meetings for multiple managers.
Tracked and maintained designated conference rooms schedules for availability
Planned and implemented logistics for internal and external events and venues
Performs other related duties and participates in special projects as assigned
Assisted two Boeing employees with the process of long term international assignments which involved various complex expense reports with spouse and housing through completion
Continued to expense reports via Mesa Plant with employees oversees
Communicated and coordinated with Global Mobility for specific details of International assignment (i.e. work visas, driving permits, etc.)
Participated continuously with organizational leaders in the development and implementation of plans and objectives in preparation and planning of Ethics Recommitment Committee to meet highest participation and attendance requirements
Executed and planned site events of 4500+ employees in Mesa for training and holiday functions for site
Contributed to the development and maintenance of the Administrative Leadership Committee Team and Employee Involvement Team: monitoring project schedule and budget, assists in monitoring and tracking execution of the plan and communicates status of the plan to Site Leader. (Took lead role in 2006)
Assisted to implemented International Travel policies with to V.P. of Apache and specific team members to ensure security and safety of all employees traveling overseas
Assisted with department procedure development by interfacing with the USG, suppliers, partners and customers to ensure policies for non- employee-badges and renewals
Contributed by gathering data from multiple sources to compile reports of moderate scope and complexity for management reviews and tracking performance to plan (i.e. compilation of Site Program Reviews with Executive Management)
Assisted and gathered Proposals, Financials & various reports necessary
Assisted in the research and evaluation of organizational administrative issues of moderate scope and complexity (Implementation of new and previous travel system used by Boeing)
Under general supervision, supported meetings and reviewed to ensure that visibility is provided on appropriate and required information
Certified and trained as Subject matter expert in International Travel and was Focal for current travel systems as well as international and domestic matters
TECHNICAL SKILLS
Microsoft Office, Word, Excel, Outlook, PowerPoint, Visio, SharePoint, Material Logistics Information System, Web Conferencing, Teleconferencing
EDUCATION
Diablo Valley College- Concord, CA (8/1987- 8/1989)
General Education Studies
Villa Nova University – Villanova, PA (2007)
Project Management I & II Certificate
Previous University studies @
California Sacramento State University & Chapman University Extension
Capella University, Minneapolis, MN – online classes
B.S. Degree in Business Administration & Human Resources
Expected Graduation – June 2017