Customer Service Front Desk
Resume:
Emily Gittins
Perry, IA *****
*****.****@*****.***
Phone: 515-***-****
Professional Objective: To obtain a position within your organization that will allow me to apply my strong organizational skills as well as my excellent customer service. Education: High School Diploma- Perry Community School District: 2006 Employment Background:
● Shopko Hometown, Perry, IA
o 2010-2016: Customer Service Associate: Operated cash register, managed the Garden Center each spring/summer, assessed customer needs and concerns, unloaded trucks, stocked shelves, set sale displays each week.
● HyVee, Perry, IA
o 2009-2010: Produce Department Associate: Arranged and stocked produce items and displays. Maintained a clean and organized department. Operated a register, scanner and scale. Frequent customer interactions and recommendations.
● Fairfield Inn & Suites by Marriott, Ankeny, IA
o 2007-2008: Front Desk Associate: Maintained front desk service mostly overnight shift working alone. Flexible, multi-role position including maintaining records of room availability and guest accounts. Maintained log books. Fielded and directed customer comments and concerns. Qualifications:
Sales and Customer Service Experience Front Desk and Multi-lined Phone Experience
Motivated and Dependable Quick Learner
Easily Adapts to Change Flexible With Hours- Willing to Work Any Shift
Effective Listening Skills Strong Communication Skills and Attention to Detail
Willing and Eager to Learn New Things Patient Demeanor References:
Ruth Myers
Customer Service Associate: Shopko Hometown
Previous Co-worker at Shopko Hometown
Julie Scheib
Representative: City of Perry Chamber of Commerce
Housekeeping Client
Douglas M. Shreve, Jr.
Senior Network Communications Engineer: DMS Engineering and Consulting, LLC. Previous Employer
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