Manasi Rath

Phone: +1-647-***-**** Email: acxt42@r.postjobfree.com

LinkedIn: https://ca.linkedin.com/in/manasirath

QA Consulting Project Management Agile Transition

IT professional having 12+ years of extensive experience in Quality Assurance domain; including 6 years of experience in QA Project Management and 2 Years in Agile Consulting for Transformation programs.

Astute planner with an exemplary communication skill, possess strong analytical and Problem solving skill. Expertise in Leading and coordinating cross-functional and cross-departmental teams (40+ resources); Looking for challenging carrier opportunities for Business and IT projects, where I can help to enhance the Operational Efficiency by adhering and implementing Industry Best Practices, Business Transformations and by imparting my expertise in Establishing a strong QA Management Framework, Process Governance model, Agile Consultng and Transition programs.

2 Years and 6 Months of Canadian work Experience, as Test Manager, with CIBC (Toronto) in Credit Cards domain for Data Warehouse applications. Worked on multiple small and large scale projects; such as; CIBC Loyalty Redemption Programme, Mobile Payments Project, CITI Credit Card Migration, Credit Card Product Launch and other Business Transformation projects.

COMPETENCIES

Test Management – Onshore/Offshore ■ QA Framework Setup ■ Practice Management ■ Project Management ■ People Management ■ Establishment of Portfolio Governance Model ■ Stakeholder Management ■ Servant Leadership ■ Establishing Agile Framework - Scrum, Kanban ■ Agile Coaching ■ Cross-Team Coordination ■ Change Management ■ Business Transformation ■ Test Data Management ■ Data Analysis and Decision Making ■ Impact Analysis ■ Compliance Management ■ Customer Relationship ■ User Acceptance Testing ■ Performance Management ■ Business Process Understanding ■ DWH/ETL Testing ■ Defect Management ■ SDLC ■ Test Automation ■ Mobile Testing ■ Training & Development

TECHNICAL SKILLS

Database

:

SQL Server, My SQL, Oracle SQL Developer

Programming Languages

:

VB Scripting

Tools

:

QTP, Autosys GUI for ETL Jobs, Hummingbird, HP ALM, QC, MS Office, Visio, Version One, Target Process, Putty, UNIX Console

PROFESSIONAL MEMBERSHIPS/CERTIFICATIONS/TRAININGS

Actively Pursuing PMI-ACP

PSM I – July 2016

SAFe Agilist (SA) 4.0 – Feb 2016

ITIL Foundation, Aug 2015

PMP Certification, May 2015

Internal Auditor (Quality Process), Nov 2013.

Test Management - Software Testing Estimation: Estimation for Testing Projects, Oct 2013.

CAREER PATH

Trendsutra Platform Services Pvt Ltd, Mumbai Jun 2015 – Apr 2016

Head of Department – Quality Assurance

Tata Consultancy Services Ltd, Mumbai Oct 2006 – Jan 2015

Assistant System Consultant (QA Project Manager)

CIBC (Canadian Imperial Bank of Commerce), Toronto Jun 2010 – Nov 2012

Test Manager – Contract through TCS

Mastiff Tech Pvt. Ltd, Mumbai Aug 2005 – Oct 2006

QA Engineer

Adroit Claretdene InfoTech Pvt. Ltd, Bangalore Aug 2004 – Aug 2005

Software Test Engineer

EDUCATION

MCA - KIIMS – BIJU PATNAIK UNIVERSITY OF TECHNOLOGY, Orissa Sep 2001 – Oct 2004

PG Diploma in Computer Applications - SAMBALPUR UNIVERSITY, Orissa Jul 1999 - Mar 2001

B Sc - GM COLLEGE - SAMBALPUR UNIVERSITY, Orissa Aug 1996 – Mar 1999

KEY PROJECTS

Pepperfry.com – Trendsutra Platform Services Pvt.Ltd.

Project

:

Pepperfry.com

Customer

:

Pepperfry.com

Location /Period

:

Mumbai, India / Jun 2015 – April 2016

Industry

:

Ecommerce Brand. Online Market Place for Furniture

Role

:

Head of Department – Quality Assurance (QA Project Manager)

Activities

:

QA Processes and Framework Establishment

Establish the Quality Standards and Guidelines. Define Quality policy for the Organization.

Set up QA Framework and QA Processes. Evaluate Test Management tools, Automated Test tools to support the QA strategies and processes for the E-commerce brand.

Managing the QA Team (Front End, Back End, Supply Chain and Mobile App). Mentoring the Team for understanding the Product Backlog, Gap Analysis, Risk and Suitability Analysis, Test scenario preparation and prioritization, Test Data Management, Data Sampling etc.

Change Management – Establish and Manage Change Control within QMS and IT.

Establishing Process Governance Model for Assurance Services.

Coordinating with cross functional teams to track and ensure the QA deliverables (for On-Time delivery and no Schedule-Slippage).

Providing Weekly status reports/dashboard, Trend Analysis to higher management.

Organizing Review meeting with the Stakeholders and third party Vendors, to decide the Go/No Go for the releases.

Worked on Business Transformation projects, for CRM implementation (SFDC).

Coordination with Product Owners for the Product Backlog, Prioritization and to coordinate with Tech team to check the Implementation strategies.

Ensure complete test coverage for the assigned project.

Resource hiring at Organizational level for testing professionals.

Agile Coaching/Implementation

Facilitated the team with gap analysis with the existing SDLC model, prepared action plans, helped the teams to address the gaps and proposed the road map for Agile Transformation, as per the Analysis and team readiness.

Proposed tailored agile transformational approach, road-map, processes and plan to execute, as per Organization structure.

Evaluation and implementation of Agile Tools, to facilitate Continuous development and continuous synchronous integration, alignment within the involved teams and portfolio reporting.

Coached and mentored the scrum teams at floor level and the higher management level to influence the required transformation needs.

Helped to Set up Agile Project Management Framework.

Provided training and Coaching for Agile Methodologies, Transformations and Implementation of Agile Frameworks – Scrum/Kanban.

Conducted Scrum events and workshops for the Agile teams. Presented the Value and Benefits Realization through agile enablement.

Worked with teams to facilitate sessions on prioritization, for release and iteration planning.

Mentored on task decomposition (features to user stories), effort estimation (story points), DoD and closure.

Prepared competency development plan, to enable understanding of the Agile Values, Principles, Scrum based approach (Rules, Roles, Artifacts and events) and conducted role based trainings.

Facilitated for defining & maintaining delivery best practices/ Lessons Learned.

Tata Consultancy Services Ltd.

Project

:

CIBC - CPCT QA Testing Projects

Customer

:

CIBC [Canadian Imperial Bank of Commerce]

Location/Period

:

Mumbai, India / Dec 2012 – Jan 2015

Industry

:

Banking/IT. The Canadian Imperial Bank of Commerce is one of Canada’s chartered banks, fifth largest by deposits, was formed in 1961, through the merger of two of Canada’s largest banks, the Canadian Bank of Commerce and the Imperial Bank of Canada.

Role

:

QA Project Manager

Activities

:

Agile Consulting

Worked as a part of the CoE Team for Agile Consulting, to help the executive team and key project stakeholders by facilitating portfolio planning sessions so as to educate and encourage them for the organization-wide agile adoption strategy and rollout plan.

Educated the team to provide input and analyze the progress throughout the project and to map the portfolio level reports. This helped them to check the project health and financial status of agile projects.

Proposed tailored agile transformational approach, transformation road-map, processes and plan to execute, as per Organization structure and customer need.

Provided training and Coaching for Agile Methodologies, Transformations and Implementation of Agile Frameworks – Scrum/Kanban.

Conducted Scrum events for the team, mentored on Agile Project Management concepts.

Coaching and mentoring of teams around Client’s Agile Delivery methodologies

Established and maintained interaction models between all the parties involved directly or indirectly, to align their processes with client’s agile delivery practices.

Facilitated the customers with gap analysis with their existing SDLC model and to prepare action plans. Helped the teams, to address the gaps and analyze the impact. Proposed the road map for Agile Transformation, as per the Analysis.

Designed Career Development Plan for various levels of clients to help them understand and get the required skills as per their roles in the Agile Projects/team.

Facilitated for defining & maintaining delivery best practices through informal communication channels and formal training sessions, as needed.

QA Project Management

Planning and coordinating for E2E Project Management, for the areas of; Scope, Cost, Time, Communication, Quality, Risk, Stakeholder, Resource and overall project integration.

Coordinating with Management for Budgeting, SoW, Billing/Revenue, Contracts, Resource Management and Project issues.

Business transformation and Change Management (implementation of Change control in QMS for IT and Business Solutions).

Coordinating with the Stakeholders, Vendors, Program Managers and leads for Project health reports, Project Metrics and other Dashboards.

Involved in walkthroughs for requirements, design and QA deliverables. Accountable for all the sign offs.

Organizing meetings for Project status, issues/ concerns and future roadmap, Variance status calls, Testing Progress and to keep track of all the QA Deliverables, for each test stage.

Coordination for Test Environment setup, Testing Schedule for different test stages (System Integration Test (SIT), User Acceptance Test (UAT) and set up for TDM (Test Data Management).

Helping and mentoring the team to understand the E2E business requirements, Functional work flow, Gap Analysis, Risk and Suitability Analysis, Test scenario prioritization as per Business need, Cost of Delay, Process Improvements, Defect Prevention methods etc.

Organizing the Go/No Go Meetings.

Ensuring day-to-day support to the project, and the participating teams for successful overall delivery and to ensure the QA deliverables (for On-Time delivery and no Schedule-Slippage).

Project

:

DMDS – DSE – QA Testing

Customer

:

CIBC [Canadian Imperial Bank of Commerce]

Location/ Period

:

Toronto, Canada / Jun 2010 – Nov 2012

Industry

:

Banking/IT/Credit Card Domain/Payment cards/ DMDS/DSE/DWH/ETL

Role

:

Test Manager

Activities

:

Defining Test Strategy and Organizing Testing Kick-off meetings with Business Teams, Senior Managers from QA & Development teams, BA team, Project Manager and Directors from Business team.

Coordination for Test Environment setup, Testing Schedule for different test stages (System Integration Test (SIT), User Acceptance Test (UAT) and set up for TDM (Test Data Management).

Contributing in preparing SRD, BRD, Data Mapping, Error catalogue as Business Analyst.

Involved in various walkthroughs with Business for sign offs on SRD, BRD

Attend Requirements and design walk-through to ensure that the requirements, Design, Code and Test Approach are in Sync.

Preparing and reviewing the QA deliverables (Test Plan, Test Strategy, Traceability Matrix, Test Cases, Test Data, Execution Results, End to End Testing and Test Exit Documents) and follow up with Customer and Business Team for all sign-off.

Helping and mentoring the team to understand the E2E business requirements, Functional work flow, prioritizing Test scenarios as per Business Impact, Cost of Delay, impact of Time to Market etc.

Mentoring and guiding the team for Requirement Analysis, Gap Analysis, Risk and Testing Suitability Analysis etc.

Planning and managing the execution for the API Testing strategies and test approach, for the Business rules and logics validations, both for the manual and the Automation teams.

Coordinating with Development and Testing Team in all stages to ensure the requirements, design and test approach. Assisting the QA team till UAT.

Weekly status report to Customer, Project Team and TCS Managers. Daily status in case of critical Projects (or critical phases of any project).

Coordinate with Management for Project Costs, Estimations, Budgeting, SoW, Resource Movements and other Team issues, for all the Ongoing and upcoming projects.

Keeping track of all required Sign-off, starting from Test plan till the Exit Report. Responsible for uploading all the Testing Phase Sign off forms to Customer Share Point site and keeping track for future Audit purpose.

Ensuring that the team maintains the Best Practices and Lessons Learned documents for Defect tracking using HP QC and Coordination with the Development and Vendor teams.

Experienced in working with Data Warehousing applications. Reviewing, Monitoring and helping the team in DWH/ETL Testing, Execution of Autosys Jobs through Unix Console, Autosys UI and File transfer through Hummingbird. Testing of BI Reports (Cognos) for Business solutions. Provided Technical assistance, as required.

Project

:

ADADS-SPDM

Customer

:

BOEING

Location/ Period

:

Mumbai, India / Jan 2009 – Apr 2010

Industry

:

Manufacturing/IT.

Role

:

QA Test Lead (Automation and Manual Testing)

Activities

:

Developing and documenting software testing plans.

Preparing and reviewing Test Conditions. Coordination for Automation Test Environment setup, Automation Testing Schedule for different test stages (System Integration Test (SIT), User Acceptance Test (UAT) and set up for TDM (Test Data Management).

Test Management (includes Defect Tracking) using Quality Center.

Reviewing: All Deliverables (Test Cases, Results and End to End Testing).

Creating and updating test case documents as needed for the CRs.

Smoke testing, System Testing, Integration and Regression Testing at various environments.

Preparing Prototype for Automation, so as to convince the client to move for Automation.

Coordinating with the application team to identify the independent functionalities, to be automated, by gathering business and functional requirements, and to build future scope of Automation.

Prioritization of the scenarios to be automated as per requirements, so that high priority scripts can be delivered for early execution in a release.

Preparing Automated Scripts using QTP and integrating the scripts in Quality centre for execution.

Script enhancement maintenance and for minor changes in the existing scenarios, which has been automated.

Documenting the automated scenarios and best practices.

Contributing in the team for manual testing (Test case Preparation, Test case execution, Release wise CR Testing) as required. System and Integration Testing.

Project

:

L2O – ISP_SFDC_Config Team – Automation Testing

Customer

:

CISCO Systems, Inc.

Location/ Period

:

San Jose, USA/ Oct 2008 – Dec 2008

Industry

Hi-Tech/ IT. L2O (Lead to Order) tracks the selling process in CISCO from a Lead or Opportunity to the Ordering process. This process is tracked through Salesforce.com (a CRM tool).

Role

:

Automation Test Lead

Activities

:

Preparing and reviewing all Deliverables (Test Conditions, Test Plan, Test Cases and Test Results).

Coordinating with the application teams to identify the regression scenarios to be automated, by gathering business and functional requirements and to build future scope of Automation.

Scripting using QTP. Script execution and Defect Tracking with Quality centre.

Script enhancement and maintenance.

Documenting the automated scenarios and best practice

Project

:

Quality Management Office – Automation Testing

Customer

:

CISCO Systems, Inc.

Location/ Period

:

Mumbai, India/ Oct 2006 – Oct 2008

Industry

:

Hi-Tech/ IT/SFDC

Role

:

Automation Test Lead

Activities

:

Coordinate with Customers, Test Coordinators to understand the Project/Data flow and the Automation requirements.

Conducting Feasibility study, preparing Demo (for Pilot run), Test Plan, Automation Scenarios, Framework Setup, Scripting and Maintenance.

Reviewing: All Deliverables (Test Cases, Results and End to End Testing).

Prioritization of applications and scenarios to be Automated as per requirements

Conducting system and Integration testing. Includes API Testing for the Business layers.

Generating test data using SQL queries and ensuring the correctness and performance of the application.

Test Management and Defect tracking using Quality Center.

Arranging Demo for each Automated application to the internal QA team and the Client.

Coordinating trainings on Automation for other Cisco associates

Coordinating with the on-site lead and offshore team for future prospects of Automation

Documenting the automated scenarios and best practices.

Project

:

World Tavern Poker – Manual and Database Tester

Customer

:

Mastiff Tech Pvt Ltd

Location/ Period

:

Mumbai, India/ Aug 2005 – Oct 2006

Industry

:

IT/Consulting

Role

:

QA Engineer

Activities

:

Requirement analysis.

Preparing and Executing Test Cases as per the SRD and Test Plan.

Conducting SIT and UAT. Database Testing using SQL.

Defect Tracking using Mantis and Test Director.

Status reporting to senior management and customer as per schedule.

Set up meetings to share Test Data, SQL Queries and Test Results.

Documentation for best practices.

Project

:

Office Pulse – Manual Tester

Customer

:

Adroit Claretdene InfoTech Pvt. Ltd

Location/ Period

:

Bangalore, India/ Aug 2004 – Aug 2005

Industry

:

IT/Import-Export

Role

:

Software Test Engineer

Activities

:

Preparing and Executing Test Cases as per the SRD and Test Plan.

Defect tracking.

Daily and weekly status report for Execution, Progress, defects and Test Results.

KEY HIGHLIGHTS

Process Implementation/Streamline

Helped customers in establishing the process Governance Model.

Worked with Senior Managers and Assurance teams to prepare Audit Checklists for the QA/Dev projects.

Worked on multiple Technical Process Improvements, Automation and Agile initiatives, to help the organization in achieving Operational Efficiency and Transformation.

Team Hiring/Building Initiatives

Resource hiring in the Organization Level (for TCS and Pepperfry).

Suggested the HR process; for inclusion of Skilled Technical People for not only the project managed but for other projects within the organisation so as to not to lose out and look for talent again in the market. This ensured saving in time, effort and availability of skilled resources.

Training's - Imparted/Organised

Conducted several trainings on different knowledge areas in Project Management, Automation Aspects and Testing Methodologies for Team Members (150+), Senior Management (offshore and on-shore), Vendors and Customers.

Pre-Sales and New Business

Worked with Pre-Sales for new Proposals for BI and Digital Transformation projects.

REFERENCES

Available on request.

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