Customer Service Sales
Resume:
Timothy Phillips Resume
Wednesday, October **, 2016
5:29 PM
**** ***** *** ***. * Miami Beach Florida 33141
Home: 786-***-**** Cell: 954-***-****
**************@*****.***
Sites: Http://timothy-phillips-p8ra.squarespace.com/new-products/
Http://google.com/+TimothyPhillipsOctAboutStudos
Http://www.facebook.com/timothyfphillips
Professional Summary
Retail sales professional versed in product placement and
Merchandising. Extensive experience in inventory management
And shipment processing. Assistant who consistently meets
And exceeds sales targets. Reliable team player and strong communicator as well.
Retail Sales Associate with more than 2 years in the retail industry.
Areas of expertise includes sales, customer relations & inventory
Management. Accomplished Assistant Store Manager with 2 yrs
Of managerial experience in a retail setting. Areas of expertise include
Sales, management.
SKILLS:
.Customer-oriented, Active listening skills, Consistently meets sales goals,
Credit card transactions, Retail sales, Computer literate, Merchandising,
Stocking, skilled problem solver, shipment processing, personable,
Motivated team player, Natural leader, fast Learner, Highly dependable,
Pays close attention to detail, experienced cashier, shift manager,
Knowledgeable in open & closing procedures, screening new employees
Knowledge, Employee relations,
Assistant Manager/ Shift Manager/ Cashier 01/1999 to 04/2001
Dollar General Store- Tamarac Florida
. Operated a cash register for cash, check, credit card transactions
With 100% accuracy.
. Stocked and replenished merchandise according to store merchandising layouts.
. Cleaned and organized the store, including the checkout desk and displays.
. Alerted customers to upcoming sales events and promotions.
. Identified potential shoplifters and alerted management.
. Trained 4 new sales associates each quarter.
. Completed all point of sale opening and closing procedures,
Including counting the contents of the cash register.
. Handled all customer issues in a gracious manner and in accordance with the company policies.
. Welcomed customers into the store and helped them locate items.
. Educated customers about the brand to incite excitement about the
Company's mission and values.
. Followed up with over 20 customers each week to verify that they were satisfied with purchases.
. Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
. Used time efficiently when not serving customers, including cleaning
Check out area's.
. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
. Verified that all customers received receipts for their purchases.
. Followed merchandising guidelines to present visually appealing displays.
. Mentored new sales associates to contribute to the store's positive
Culture.
. Fostered a positive work environment by consistently treating all
Employees and customers with respect and consideration.
. Cultivated a customer-focused shopping environment by greeting
And responding to all customers in a friendly manner.
. Communicated clear expectations and goals to each team member.
. Recognized and rewarded outstanding work performance to cultivate
A positive and collaborative customer service culture.
. Worked with the management team to implement the proper
Division of responsibilities.
. Strategically scheduled team members to maintain optimal staffing levels at all times.
. Supervised and directed all merchandise and shipment processing.
. Answered customer telephone calls promptly and in a appropriate
Manner.
. Determined customer needs by asking relevant questions and
Listening actively to the responses.
. Maintained established merchandising standards, including window,
Sales floor and promotional displays.
. Preserved a perfect attendance record for 24 months.
Present Job;
Michaels Arts & Crafts Store
Aventura Florida
Prominaide Mall
P/T Cashier for the holidays
customer service, stocking,
Nov, 9th to present date.
looking for more hours and better pay.
Referred By: Leah at store. 9823
Aventura Florida.
store manager: Robert
Detail Technician 06/2005 to 01/2007
RRR Detail Company
Ronald Sargent. 954-***-****
*******@*****.***
Duties: detailing new and used cars that came up for sale or auction.
. Ordered supplies, and did inventory weekly.
. Controlled my own line from start to finish.
Personal Assistant To World Known Artist
Gustavo Novoa. 1992-2010
Duties: Applied myself in all aspects of running a gallery
. Mailing shipping, wrapping of art.
. Delivery of art.
. Customer relations
I am an artist here on Miami Beach for the last 25 years
I have had many one man shows, and group shows.
I have a gallery opening January 1st 2017
At Art Fusion Galleries in the Design District Of Miami Beach.
My art is in homes around the world.
PICTURES OF AT ENCLOSED.
Education
Medical Assistant:
Studied: Phlebotomy 2001-2002
National School Of Technology- Miami Beach Florida
Studied Medical procedures front and back office procedures.
Graduated with honors & a perfect attendance record.
. Honor student Academic achievement Award.
. Coursework in Public Relations.
. Coursework includes. Speech and Communication, sociology
And Psychology.
References :
Robert Hightower
**********@*****.***
Digital Image Specialist.
20 years.
Ronald Sargent
*******@*****.***
Detail Technician
20 years.
Joyce Luig
******@*****.***
Retail Specialist
20+ years
Chad Barry
**************@***.***
20 years.
Contact this candidate