RINAJ RAHEEM KM

Mob: +974********

Email: acxssy@r.postjobfree.com

CAREER OBJECTIVE

To work in a challenging position in an organization, which provides me an opportunity for learning growth and development thereby enhance the knowledge in the field to attain organizational goals.

EXPERIENCE

Worked as Senior Travel consultant in Mystifly consulting Pvt Ltd- Bangalore.

Experience: From 3rd of Feb’2014 to 30th of Sep’2016.

Duties and Responsibilities

Service provider for travel agencies and corporate.

Reservation multiple GDS system

Fare quote for travel agencies.

Ticket issuance and re-issuance.

Ticket Cancellation

Sells and communicates well with clients to build good relationship.

Consistently and regularly corresponding with clients/agents and provide complete travel related services.

Counsels clients/customers on efficient and lowest available fares and provide optimum customer service.

Regularly get in touch with service providers/airlines to ensure smooth operation.

Follows up reservations, bookings, with clients and other different vendors before and after travel.

Achievement in Mystifly consulting Pvt Ltd

Star Performer of the Year 2014-15

Star Performer of the Year 2015-16

Previous experience

Worked as Reservation & Ticketing consultant in Acumen Overseas Pvt. Ltd- Chennai. (Korean Air GSA).

oExperience: 1st of Aug’2013 to Feb’2014

Duties and Responsibilities

Customer Service Provider for KOREAN AIR

Reservation on KALIS system.

Pre-Flight Checking

dFollow Up for Un-ticketed PNR

Meal Update and Advance Seating

Updating Flight load, Revalidation of the Ticket.

PERSONAL STRENGTH

Punctuality and loyalty towards my works.

Strive to achieve all goals common for the organization.

Believe in learning through interaction with as many people as possible.

ACADEMIC QUALIFICATION

Master of Tourism Administration (MTA), KLE’s S.Nijaligappa College, Bangalore University.(2011-2013)

Bachelor of Business Management(BBM.), Mangalore University.(2008-2011)

Intermediate (10+2 SCIENCE): HSE Board, KERALA.(2006-2008)

ADDITIONAL QUALIFICATION

SABRE

GALILEO : Basic

AMADEUS : Basic

KALIS Lite Reservation System. Korean Air Reservation System.

COMPUTER SKILLS

Office Tools: MS-Word, Excel, PowerPoint.

Operating Systems: Windows XP, 7.

LANGUAGES KNOWN

Languages

Read

Write

Speak

English

Yes

Yes

Yes

Malayalam

Yes

Yes

Yes

Kannada

-

-

Yes

Tamil

-

-

Yes

PERSONAL DETAILS

Name : Rinaj Raheem KM

Father’s Name : Abdull Azeez KM

Interests : Movies, cooking, Music

Sex : Male.

Nationality : Indian.

Marital Status : Single.

Date of birth : 01/05/1991

DECLARATION

I hereby declare that the above mentioned information is true to the best of my knowledge and Iam ready to discharge my duties and responsibilities to the best of your satisfaction.

Date: Rinaj Raheem KM

Place: Doha

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