Nicholas Hansen

**** ******** ******, ******, ******** 80211 ~ 616-***-**** ~ acxsni@r.postjobfree.com

Professional Summary

Recent college graduate with great attention to detail, resourceful and flexible, able to adapt to changes and maintain a positive attitude and strong work ethic.

Work History

Human Resources – Sales Representative, 04/2016-11/2016

DISH Network - Denver, CO

Conduct phone interviews with Satellite TV Technician candidates

Schedule interviews for Operation Managers

Used Excel, Outlook, and Word daily

Took inbound sales call and consistently had an above average close rate

Host, 10/2015-02/2016

Hapa Sushi – Denver, CO

Customer service oriented.

Emphasis on teamwork, attention to detail, and multitasking in a fast paced environment.

Server - Host, 08/2013 to 03/2015

Pearl Street Grill – Grand Rapids, MI

Serve and prep food.

Experience with Point of Sale (POS) Terminals

Deliver room service.

Experience working cash register during busy hours.

Training new hosts and servers in providing excellent customer service, food handling techniques, and how to use POS Terminals.

Server Assistant – Line Cook – Alley Coordinator, 03/2012 to 02/2013

Red Lobster – Grand Rapids, MI

Experience in all areas of the restaurant, including dish, FOH, and BOH.

Learned excellent conflict resolution skills in the event of customer dissastisfaction.

Trained new hosts in providing excellent customer service and line cooks and alley coordinators in maintaining food quality during busy hours.

Mover, 06/2007 to 06/2011

Corrigan Moving Systems – Grand Rapids, MI

Heavy lifting and customer service.

Consistently received 10/10 reviews from customer satisfaction surveys.

Education

Bachelors of Arts: Economics, 2015

Western Michigan University – Kalamazoo, MI

Accomplishments

Chosen to attend the DECA International Leadership Conference in 2008.

Skills

Adaptability

Problem Solving

Mathematically Proficient

Creative Thinking Skills

Team Oriented

Reliable

Multitasking

Patience

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