BRANDI M. THOMAS

**** ******* *** **** ***, Fairfield, CA 94533

Phone: 719-***-****

acxsln@r.postjobfree.com/LINKEDIN:https://linkedin.com/in/brandimthomas Professional Summary

Proven, highly accomplished Human Resources Manager transitioning from the United States Air Force with specialization in task/project management, training and development, development of and compliance with policies, mentorship, negotiations, safety, employee/employer relationships, onboarding and effective communication.

Education

Webster University 2017

Master of Science: Human Resources Management

St. Louis, MO, United States

Community College of the Air Force 2010

Professional Manager Certification: Management

Wayland Baptist University 2005

Bachelor of Science: Psychology

Plainview, Texas, United States

Core Qualifications

Operations management Employee relations

Employee/Client-focused Team Management

Quick learner Recognition programs

Solid Microsoft Office skills Employee orientations/On-boarding File/records maintenance Lean and Continuous Process Improvement Reports generation and analysis Experience

Training and development Adaptability

Change management Employee performance reporting

Results-oriented team building Morale, Benefits and Welfare Experience

United States Air Force (1994-Present)

Superintendent (Senior HR Director), 14 Medical Group December 2014 to Current Advises CEO/managers in employee relations, staffing, budget, resource management leading clinic to #1 Best Safety program in Air Force ambulatory care and #1 in patient satisfaction for similar sized military treatment facilities.

Guides 184 staff in daily operations, caring for 19K patients resulting in full 3-year Joint commission Accreditation with the best report surveyors have seen in 15 years! Overhauled/Runs employee recognition program and created/taught professional development training courses restoring value in recognition for employees. Stresses education and professional growth to employees and created avenues to increase job knowledge/formal education, raising the associate level degrees earned from 19% to 38% complete in just one year!

Instituted/facilitates Lean Daily Management, encouraged continuous process improvement and leadership involvement.

Superintendent (HR Manager), 60th Medical Operations Squadron May 2013 to December 2014 Managed/Led largest unit in the Air Force's largest premier hospital, guided/controlled medical operations with 342K visits, 152 procedures, 23K emergency responses and 5K admissions annually.

Revised performance report suspense schedule, reviewed/fortified and ushered 358 reports ensuring a 94% on-time or early rate unheard of for a unit this size. Certified in process improvement, master public speaker, inspection team member, managed staffing of 438 personnel.

Superintendent (HR Manager), 59th Mental Health Squadron April 2011 to May 2013 Managed daily operations for Air Force's busiest Mental Health Unit w/inpatient services, 47K patient visits, 10 clinics/128 Mental Health providers, $130K budget. Evaluated/perfected/oversaw tracking for 148 employee performance reports. Ensured staffing/proper Mental Health technician utilization for 68 technicians. Organized employee orientation and utilization and training workshops. Mental Health Flight Chief (Mental Health Clinic Office Manager) February 2006 to April 2011 Managed Mental Health Clinic, directing 26 staff through care and outreach for 25K beneficiaries commanding a $138K budget.

Attacked critical staffing shortfall, used manning/staffing knowledge to right size clinic. Facilitated $800K ambulance contract, communicating employee benefits and training plan. Earned Chemical Dependency Certification, over 6K hours of direct substance abuse patient care. Processed 25 security clearances for mission critical ambulance and EMT personnel. Implemented/conducted Traumatic Brain injury screenings. Led clinic through Health Services Inspection, clinic had flawless score unseen in several years. Developed training scenarios for real world/war and peacetime response. Initiated "therapy by walking around" increasing access to services 2.6K documented encounters in 4 months!

Led clinic to being recognized as Outstanding Behavioral Health Team. Substance Abuse Counselor/Office Manager March 2005 to February 2006 Provided oversight for the Alcohol and Drug Prevention and Treatment Program providing education, evaluation, prevention and treatment for 27K beneficiaries. Planned and conducted all substance abuse awareness activities, clinical assessments, treatment plans, individual and group counseling for 260 patients annually. Developed and conducted training for 6 counselors, managed $8K budget. Reviewed and ensured clinic compliance with Joint Commission standards. Mental Health Clinic Manager October 2002 to March 2005 Oversaw/provided comprehensive outpatient mental health care for over 27K patients annually. Assigned, scheduled and evaluated performance and wrote reports for 14 staff. Developed and Implemented mental health technician clinic orientation and training plan. Established and enforced work performance standards. Created clinic duress procedures and program, worked with contract company on installation and maintenance.

Mental Health Inpatient Technician/supervisor March 2001 to March 2002 Performed general and specialized psychiatric nursing treatment and interventions in a 12 bed Mental Health inpatient unit servicing 25K patients. Received/Oriented new patients. Appointed Shift leader after first month on job after displaying excellent leadership/people skills.

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