Lumi Marin, B. Sc

H: 905-***-**** / C: (***) *02 – 5124

** ****** *****’s Lane, Markham, Ontario L3P 3H1

EMAIL: acxsl3@r.postjobfree.com

PROFESSIONAL PROFILE:

Senior Manager, Information & Portfolio Solutions

Extensive experience in complex IT environments supporting customer oriented businesses and solutions. Over 15 years of IT experience in project management, business analysis, architecture, design, development and testing applications for customer support, accounting and financial systems.

CORE COMPETENCIES:

Extensive work experience in a global multinational corporation managing complex vendor and partner relations

Strong project management, communication and presentation skills

Proficient in business analysis, technical support and training with a strong “service provider” approach

Effectively acted as liaison and collaborated with all stakeholders and project team members to identify business requirements, training needs and operational improvements/solutions

Proven leadership skills in supervising and motivating technical support team

Extensive work experience in enterprise systems integration using Blackbaud CRM, Microsoft Dynamics GP, Visual Studio, SQL Server 2014, SSIS, SSRS, Oracle, EDI, Microsoft Project 2013, Microsoft Visio 2013, SharePoint

Excellent analytical, problem-solving and decision-making skills

Oral and written communication skills

Strong interpersonal, facilitation, negotiation, and consensus building skills

Extensive experience in the data modeling and development of applications using web based and client server technologies

PROFESSIONAL EXPERIENCE

April 2013 to Present

Plan International Canada, Toronto

Manage the list of activities and projects, determine priorities, impact and risk as well as coordination of work and responsibility

Responsible for the development lifecycle; analyzing, development and implementing new application, enhancements to existing applications and / or integrating new procured applications

Create functional specifications and technical translation for analysis and implementation of solution.

Elicited and analyzed detailed functional and system business requirements for IT and corporate strategic projects

Planned, documented and communicated with stakeholders, subject matter experts, QA and technical teams to foster collaboration and successful implementation of projects

Performed intake assessments for Project Management Portfolio to determine the effort, project scope, performance gaps, deliverables, budget estimates, and viability for potential new projects

Acted as liaison between business, vendors and technical teams to ensure a mutual understanding of processes and applications

Created data workflow designs and user stories to ensure projects are delivering effective operational and systems improvements

Provided input and direction on business analysis processes to ensure continuous improvement and best practices

Conducted training for project stakeholders and team members on new and enhanced software applications

Ensure the successful and timely execution of project tasks and review and validate project deliverables as appropriate

Conduct project status reporting and escalate issues to the Project Management Team for resolution

Support the data mapping between systems and Validate data conversion for associated design area

Oversee the preparation of test scripts based on conditions and business processes

Provide problem / issue reports during testing

Categorize and prioritize issues

Identify, research, and recommend issue resolution

January 2007 to March 2013

Omega Electronics Inc., Toronto, ON

Business Systems Analyst

Active involvement in providing effective analysis and business support in the planning, design, and implementation of IT solutions to meet internal and external requirements. Assist in the execution of the company’s strategic vision through various Business and IT initiatives and continually improve the processes of each business unit.

Reviewing, analyzing, and modifying programming systems including installing, encoding, debugging, and testing to support the organization’s application systems

Supervising and providing training, developing, and maintaining end-user documentation related with administrative system

Development of a website application for scanning, packing, shipping, invoicing, printing of Picking and Packing slips, shipping labels, and invoices according to customer and business unit requirements and standards

Researching, planning, and recommending administrative system and software choices to meet the organization’s business requirements

Developing design considerations, cost analyses, and execution time-lines.

Conducting task analysis and interacting with system users in order to identify areas for the improvement of productivity, integration, and to decrease cost.

Preparing programming and system documentation for other programmers and users in compliance with external and internal standards

Assisting business units in the preparation of business process mapping and departmental procedures.

Design, manage, and administer backend database to meet organization’s requirements for flexibility, portability, and expandability for the uploading of customer profiles, pricing and product assortment.

Work closely with senior management to develop web reports for the analysis of sales, production, and forecasting

Participate in system configuration for use of Samba shares, Linux mail (Postfix), shared printers and network Label Software, using Unix Shell scripts, cron jobs, Windows Batch + jBC(Pick)

January 2002 to 2007

Omega Technologies Inc., Toronto, ON

Systems & Database Administrator

Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participate in technical research and development to enable continuing innovation. Ensure that system hardware, operating systems, database systems, software systems, and related procedures adhere to organizational values, enabling staff and partners

EDI Administrator ensuring all communication between internal users, external trading partners and external communications network providers

Responsible for advanced troubleshooting with new and existing trading partners to solve communication issues. Issues will include, testing and designing new/existing trading partner data maps and monitoring communication system status. Manage and supervise EDI users and related activities with EDI trading partners and 3rd. party VAN providers

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs

Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media. Perform regular file archival and purge as necessary. Ensure startup/shutdown server procedures are functional in case of power/hardware failures. Develop plan and procedures for total disaster recovery

Create, change, and delete user accounts per request including VPN and LTSP clients.

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities Configure / add new services as necessary

Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving complex issues.

Manage and maintain XEN, Mail Server, LTSP Server, Print Server

Hardware and OS support for all PC’s, Laptops, printers, LTSP clients and handheld devices

Install and setup video security system (DVR + cameras)

Management and maintenance of firewall rules, security certificates, user/group access to servers, and registration /renewal of domain names

Negotiation with 3rd. party providers of VANs, Internet /SIP trunks, Software installation, integration and testing

January 1998 to 2002

Myder Inc., Toronto, ON

Software Development

Code and develop software applications based on organization’s and client specifications and needs. Operating systems include UNIX, Linux, Windows Server 2003,XP,Vista. Application and development software include Visual Studio,VB6,Crystal Reports, JavaScript, Perl, XML,HTML.

Coding, testing, and troubleshooting programs that use appropriate database, hardware, and programming technology

Maintaining and modifying programs and making approved modifications by amending flow charts, coding changes and developing detailed programming logic

Writing new program codes using prescribed specifications

Evaluating interrelationships between developed programs

Refining data and formatting it to final product

Analyze client, server, and micro-computer program system based software solutions available and compatibility with company requirements

Meet with management and clients to discuss their specific software needs

Analyzing program performance and taking necessary actions to rectify deficiencies.

Writing and maintaining programming documentation

Maintaining confidentiality concerning information being accessed, stored or processed.

Providing training to employees and staff members

Assisting personnel of other company departments as a computer resource

Education

Seneca College

PMP Tools and Techniques, Business Analysis, Data Warehousing, SQL Administration, Oracle 11g Administration, Java, SSIS/SSAS

Learning Tree

XML, Linux System Administration

Toronto School of Business

Cognos, Informatica

Institute for Computer Studies, Toronto

HTML, JavaScript, Perl, C#, Visual Studio .NET

University of Timisoara, Romania

Bachelor of Science in Mechanical Engineering

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