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Customer Service Professional Experience

Location:
Wichita, KS, 67205
Posted:
December 06, 2016

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Resume:

Kirsten Dean – Sponsel

**** * ********* ** ******* KS 67205

316-***-**** * acxsk9@r.postjobfree.com

Professional Experience:

Textron Aviation - Beechcraft Defense Division, Wichita KS

Financial Analyst/Accountant - Global Mission Support Nov 2014-Nov 2016

●Streamline ICPO process between sister companies.

●Reviewed forecasts monthly for cash, revenue, NOP and was accountable for over 54 mil business in defense entity

●Reconcile General Ledger accounts

●Profit/Loss analysis on Commercial business line.

●Coordination with other business units to ensure monthly goals and projections are met

●Partnered with Program Managers to ensure financial goals were met for AOP

Accounts Receivable Supervisor April 2012-Nov 2014

●Created Project Open Flight to facilitate communication between Sales and Accounting

●Applied networking skills to bridge communication gaps between AR and other divisions of the company, warranty, aftermarket service centers, parts, customer service, etc.

●Managed large portfolio of customer accounts

●Created reporting metrics that allowed management to see trend analysis for A/R and helped improve cash receipts.

●Led a team of 7 individual contributors

●Resolve customer account disputes and assured customers were satisfied.

●Lead a Collections team to hit receivables goals

●Process credit applications to determine businesses viability and credit risk

●Conduct monthly assessments for collections team.

●Reconcile Receivables G/L’s at month end

LD Environmental Consulting, Wichita KS

Accounts Payable/Database configuration Jan 2006-April 2012

●Supervise teams for large database projects.

●Build Databases for Hazardous Chemical information.

●Construct file systems for environmental compliance logs

●Create proposals for potential clients.

Education:

Bachelor’s degree in Business Administration Major in Accounting and Finance

Wichita State University December 2009

Skills:

●Software Proficiencies

oSAP

oMicrosoft Access, Excel and Word

oWeb based programming

oSharePoint

●Efficiently executes process improvements

●Complex problem solving and analysis skills

●Highly Organized

●Excellent communication skills

Volunteer Work:

●Finance Council Board member, St. Francis of Assisi Wichita

●Finance Committee member, St. Francis of Assisi Wichita

●Attendee YWCA fundraisers

●Habitat for Humanity volunteer



Contact this candidate