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Minhye Kwak

*** **** **** ****** *** **G, New York, NY 10019 – 929-***-**** – acxsjx@r.postjobfree.com online portfolio URL : https://www.behance.net/minhyekwak UX Designer

User Experience Design

User Interface Design

User-Centered Methodology

Web & Mobile Environment

Visual Design

Project Management

Client Requirements/Scope

Collaboration/Teamwork

Brand Identity

Marketing Strategies

Analytical, driven and creative user experience designer with more than seven years of experience. Lead design projects and service business needs by creating and enhancing the user experience across all channels including the web, mobile, social networks, print and email marketing. Apply a sharp eye for detail and communicate effectively to determine user needs, creating attractive designs that simplify and streamline business processes. Successful in boosting website traffic. Adept at identifying requirements and specifications to meet and exceed client expectations. Utilize seasoned skills in project management and prioritization to advance multiple projects, completing and achieving deliverables on time and on budget. Blend technical, marketing and problem solving skills to build strong brand identities and drive continuous improvements. Natural team player with a passion for people. Bring Focus, enthusiasm and integrity to new projects. Hold a BA and BE in Industrial and Communication Design.

PROFESSIONAL SKILLS

User Centric Design

Methods

Information Architecture / UX research / User Persona

Flowcharts / Wireframing

Technical Writing /Storyboards

Prototyping / Usability Testing

Graphics & Related Tools

Photoshop / Illustrator / InDesign / Autodesk Maya

Keynote / Microsoft Office Suite

Bootstrap / Github

Brackets / Dreamweaver

Front-end Development

HTML5 / CSS3

Cross browser / Cross device Coding

Responsive Web

Web/mobile accessibility standard/guidelines

CAREER PROGRESSION

KYOBO LIFE INSURANCE COMPANY, Seoul, Korea 1/2014 - 10/2016 UX/UI Designer

Enhanced company online brand and user experience by designing and managing digital channels including the official website, mobile app, social networking services and email marketing system.

Blended technical acumen and visual creativity to drive continuous improvements to UX and UI, generating an outstanding user experience.

Revamped website by leading a brand website renovation, tactically identifying areas for improvement, implementing solutions and reforming to a responsive web. 2 Minhye Kwak

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Achieved seamless and efficient user experience by creating high-qualified wireframes, flowcharts, storyboards and prototypes.

Increased monthly website traffic by 17%, achieving highest monthly traffic rate.

Delivered successful results by collaborating effectively with project managers, developers and team leaders.

Showcased proficiency in design software including Photoshop, Illustrator, Keynote, Sketch and programming languages such as HTML5 and CSS3.

Attained web/app accessibility certification mark by constant validation in accordance with web standard.

Triggered improvements by communicating with leaders and board members on the client side to pinpoint gaps and potential improvements for a user-centered design. FREELANCER, Seoul, Korea 1/2011 – 12/2013

Omnidirectional Designer

Produced successful designs across various media including web, print, editorial, CI/BI, and illustrations.

Boosted brand identities by crafting strategies for impactful marketing in alignment with client needs.

Created designs and concepts based on knowledge of layout principles and esthetic design concepts.

Consistently achieved client satisfaction by strengthening client relationships, identifying client requirements and maintaining full transparency about project costs, timelines and outcomes. INPAINTER, Seoul, Korea 5/2009 – 11/2009

Web Designer

Enhanced and simplified design of e-Customer Relationship Management (e-CRM) system by designing digital contents.

Built and designed reliable, user-friendly and visually attractive website for Ministry of Education, Science and Technology (MEST) of Korean government. CENTER FOR INTERNATIONAL AREA STUDIES (CIAS), Pohang, Korea 2/2007 – 2/2008 Graphic Designer / Branding

Conceptualized powerful brand strategy and created a Corporate Identity (CI) to attract customers, enhance brand visibility and public awareness and increase revenue.

Planned and designed advertising and promotional material as well as publications of the institute. EDUCATION, CERTIFICATIONS & TRAINING

DEGREE

Bachelor of Arts and Engineering in Industrial and Communication Design, 2007 Handong Global University

GPA : 3.94/4.5

Received scholarship for high honors.

CERTIFICATIONS

UX Design Academy, An Advanced Course, 2015

Fast Campus Korea, a National Certification Design Institution Autodesk Maya, A Master Class, 2013

Chung Computer Graphic Academy, a National Certification Design Institution 3 Minhye Kwak

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AWARDS

A Bronze Prize at Calendar Design Contest by Crown Bakery Company, 2005

Created editorial design for calendar based on self-painted illustrations for high-qualified marketing. A Special Prize at International Communication Design Competition, 2004

Developed design concept for anti-war and produced a poster for effective public campaign advertisement.

ADDITIONAL EXPERIENCES

Performed volunteer work in Kandahar University of Afghanistan by supplying computers and teaching graphic tools.

Offered social service in Sihanoukville, Cambodia educating elementary school students with Art and English.

Produced a calendar design through academic-industrial cooperation with SPC Company, Korea.

Participated in campaign for student council as a graphic designer, generated successful result to election.

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