Michael Stanke

*** * ******** *** ● Elmhurst, IL 60126 ● 630-***-**** ● acxsj0@r.postjobfree.com

GENERAL MANAGER

Highly motivated and result focused manager. Self-starter capable of motivating others and leading a team of over 350 employees. Accomplished leader in development of individual and team operational performance through ongoing coaching and mentorship. Proficient in financial management, with proven track record for reduction and maintenance of company costs, as well as increased sales. Exceptional organizational and planning skills.

CORE COMPETENCIES

Employee/Manager Training

Marketing Strategies

Customer Relations Management

Microsoft Office/Outlook Proficient

Profit & Loss Management

Speak/Read Spanish Fluently

PROFESSIONAL EXPERIENCE

Park Grill at Millennium Park, Chicago, IL 9/2014-11/2016

Assistant General Manager

Conducted daily pre-shifts and weekly departmental meetings to ensure organizational goals and efficiencies.

Teach daily/weekly service & beverage classes

Purchaser of food and beverage for 8.5M operation.

Organized and executed multiple concessions based sales events BOA Chicago Marathon, Chicago Jazz Fest, Samuel Adams for the Love of Beer, Shamrock Shuffle.

Supervise and execute all R&M

Worked directly with salaried chefs on menu development including recipe builds and line checks

Conducted orientation for over 200 employees

Volare Italian Restaurante, Oakbrook Terrace, IL 1/2012–8/2014

General Manager

Achievements: Doubled guest counts on holiday and special event dinners through marketing. Increased catering sales by as much as 20%. Decreased liquor, beer, and wine costs. Increased sales of same items.

Reduce and maintain lowered costs of overall expenses, including food, beverage, and labor.

Utilize marketing strategies, including Four Walls Marketing, in order to increase sales through partnerships created in the community and at off-site events.

Managed entire staff of 60 employees.

Oversee Front of House to ensure customer satisfaction and proper practices.

Supervised Back of House to ensure quality and efficiency.

The Melting Pot, Downers Grove, IL 3/2002–12/2011

General Manager

Achievements: Created and executed multiple special event dinners in order to increase guest count from 40 to 120 on off-peak business nights. Created contests and other strategies in order to develop an email database of more than 14k contacts. Certified Sommelier.

Execute all daily operations and cash handling procedures.

Manage all financial responsibility, including paying all invoices for food, wine, liquor, beer, and keeping a balanced checkbook.

Proficient in Data Central/Restaurant Magic, cost analysis software.

Manage and maintain a schedule for more than 55 employees.

Organize and execute outdoor festivals, charity events, and other marketing events in order to increase sales and overall brand awareness.

Create and implement programs to keep employees up-to-date on wine knowledge for increased sales.

Utilize personally created training system, with 90% success rate, in order to train all managers.

EDUCATION

DeVry Institute of Technology, Addison, IL 2002

Electrical Engineering, 2 years completed

REFERENCES AVAILABLE UPON REQUEST

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