STEVEN T. SAMPLE, SPHR

**** ******* ***, ******, ** 75214

Cell 469-***-****

E-mail: acxsic@r.postjobfree.com

https://www.linkedin.com/in/stevensample1

SENIOR HUMAN RESOURCES LEADER

Dynamic, versatile Senior Human Resources Leader with 18+ years of experience in all aspects of staff recruitment and retention and a proven track record of consistently providing outstanding partnership to all aspects of people related activities including talent acquisition, calibration, compensation design, employee engagement, planning, metrics, and employing best practices. This includes both the strategic planning and the tactical implementation. A self-motivated and accomplished professional with the ability to facilitate strategic process improvements that enhance organizational development and implement leading change initiatives that further company objectives and enhance overall team performance resulting in higher employee engagement & greater revenue generation.

Areas of Expertise: Talent Acquisition & Management, Succession Planning, Change Management, Executive & Agile Coaching, Employee Relations, Diversity & Inclusion Management & Compensation Design & strategic HR planning.

The Alternative Board, Dallas, TX April 2016 – Present

Principle

The Alternative Board (TAB) is the largest peer advisory & small business HR consulting/coaching organization in the US. We work with small to medium sized business owners to help them make better decisions on how to spend their time, money and resources. We do this through building peer advisory boards, proprietary tools & 1:1 coaching sessions. TAB is an invitation only, member based organization with approx. 2000 members in the US and another 1000 in western Europe and parts of Asia.

Think Finance, Addison, TX September 2015 – March 2016

Senior Director, Human Resources & Head of HR

Think Finance is a $308M enterprise which has pioneered the Lending as a Service (LaaS) model to become one of the premier service providers in the consumer lending space. With approx. 240 employees in the Dallas & Ft. Worth areas we partner with our customers who are the lenders to enable them to have an on-line presence in the consumer lending space providing them the marketing, underwriting, risk analysis & technology expertise they need. As the Head of HR I am tasked with driving the HR function from both the tactical day to day operations to the longer term strategic initiatives.

Key Accomplishments and on-going tasks:

Member of Executive Leadership team along with CEO, COO, CIO, CFO and Chief Risk Officer

Working with CFO & Board of Directors on long term incentive plan for key leadership and executives as well as quarterly reviews on targets, staff objectives & pay issues

Planning and writing criteria for 2016 short term incentive bonus plan

Completely redesigning current performance management process and introducing “Agile Coaching” and “Frequent Strength Based Check-ins”

Driving cultural change moving from traditional performance management to agile coaching

Working with HR Technology team to reconfigure system to meet new agile coaching needs

Conducting salary review across the organization to ensue competitiveness in our space

Leading effort along with vendor to relocate office space in 2016 to gain more favorable lease terms

Working with CIO to properly align IT structure and cost to ensure competitiveness

ERICSSON, INC, Plano, TX August 2011 – March 2015 Senior Director, Human Resources Engagement Practices & Consulting, November 2013 – March 2015

Serve as the Head of Human Resources for Engagement Practices & Consulting for one of the world’s leading provider of telecommunications equipment and services to mobile and fixed network operators. Tasked with driving, measuring, and tracking all people related activities, including talent planning, talent management, talent acquisition, compensation planning, coaching, metrics, and best practices. During this time I led a team of two HR Generalists.

Key Accomplishments:

Integral member of steering groups comprised of individuals in the same role or position working internationally in other regions around the world

Spearhead all duties related to managing the Business Unit’s personnel agenda in North America

Team lead for two M&A activities of consulting firms, one in Canada and one in Israel.

Piloted new HR Transformational model to test for process and improvements

Designed and executed new incentive pay for EP to better align with global and the regions growth plans

HR lead for team members working internationally in Europe, Israel & the middle east.

Drove and executed new talent pool initiative to better engage the high potential and high performing millennial talent

Led efforts in Jan 2015 to RIF approx. 45 people from EP & Consulting due to missed financial targets in 2014

Awarded liaison role for HRBP’s globally to better align all global EP’s to share best practices

Senior Director, Human Resources Customer Unit AT&T, August 2011 – October 2013

Functioned as the Head of Human Resources for the largest Customer Unit in North America. Oversaw all people related activities within the Customer Unit including talent management, calibration, compensation, senior level coaching, talent acquisition, employee engagement and planning. Served as part of the North American Human Resources Leadership team, reporting to the Regional Vice President of Human Resources.

Key Accomplishments:

Responsible for coordinating all people activities related to reaching the Customer Unit’s financial targets of $2.3B in annual revenue with AT&T

Contributed to the team that was tasked with establishing strategic direction and planning of all Human Resources related activities within the region

Designed and executed new reward & recognition program which led to better employee engagement scores in 2012

Partnered with Executive Coaches to help chosen executives grow in their careers and add greater value to their teams and the business.

Developed high potential talent pools and designed career pathways to enhance those people in those pools.

Blue Cross Blue Shield of Texas, Illinois, New Mexico & Oklahoma, Richardson, TX May 2002 – July 2011

Senior Human Resources Director, HR Services, Solutions, & Talent Acquisition, March 2008 – July 2011

Senior Manager, May 2002 – February 2008

Drove strategic change by developing human resources strategies to spearhead business development initiatives and ensure alignment with organizational needs. Orchestrated corporate talent management and acquisition efforts for assigned areas as well as compensation and planning requirements. Collaborated with other business partners in order to achieve better outcomes for assigned area of business and led a team of 4 managers and a total team size of 17.

Key Accomplishments:

Enhanced organizational efficiency, slashing time to fill in IT jobs by 48%

Improved customer service measures, surpassing satisfaction scores by 90%

Implemented innovative initiatives to the career path development, leading to better definition of job roles and targeting a more specific group of candidates

Led outplacement efforts for more than 300 TX based employees affected by the 2009 RIF

Functioned as a member of the human resources transformation work stream responsible for leading in-sourcing the behavioral health work that resulted in a $25M annual savings

Responsible for initiating a $3M automated web-based recruitment system upgrade, resulting in a drastic transformation away from a simple requisition process into a more thorough and transparent process

Successfully implemented this challenging upgrade on schedule and within budget

Spearheaded a team that handled talent acquisition of more than 700 open jobs in the IT, underwriting, and actuary departments

Developed the corporate talent pipeline, achieving all diversity and AAP goals

Hired and championed a visionary and accomplished employee base, enhancing organizational capabilities by 95%

Authored the behavioral interviewing form and developed its format, leading to better executive-hiring decisions

Collaborated with Mercer Human Resources Consulting to establish pay ranges and guarantee salary competitiveness in conjunction with director of compensation

Originated a two-tiered incentive program dependent on employee skill set and corporate needs

Partnered with business units for developing comprehensive plans related to alignment, engagement, deployment, and talent development

CISCO SYSTEMS, Dallas, TX April 2000 – March 2002

Senior Human Resources Business Partner

Lead a team of six recruiters and one generalist to develop a detailed human capital allocation strategy

Proactively implemented problem resolution tactics and employed problem solving methods to mitigate conflict

Successfully met and surpassed all business objectives established by the Enterprise and Service Provider including executing staffing strategies, implementing training and development classes, performing compensation studies, managing employee relations, and handling benefit issue resolutions

Charged with handling corporate downsizing and successfully transitioning 150 out-placed employees to new opportunities

INTERIM SERVICES (SPHERION), Fort Lauderdale, FL February 1998 – March 2000

Senior Manager, Human Resources

Planned and executed a massive hiring program for the IT, accounting, and treasury departments

Supervised three recruiters, two compensation analysts, and one OE consultant

Independently developed a strategic recruitment program rollout which encompassed the full candidate pipeline and guaranteed all candidates met the strict hiring criteria

Responsible for talent acquisition, adding 150 IT professionals in one year as part of the Y2K disaster prevention program

Implemented process improvements by upgrading requisitions and improving organizational efficiency

PRIMECO PERSONAL COMMUNICATIONS, West Lake, TX January 1997 – January 1998

Contract Technical Recruiter

Spearheaded IT, engineering, and technical recruitment initiatives including managing the entire hiring process from initial contact with recruitment agencies to contract negotiations.

Previous positions include roles as Account Manager for EDP Contract Solutions, Senior Technical Recruiter for Michael James & Associates, and Account Manager with Nightrider/Dallas

Education: Texas Tech University, Lubbock, TX, BA History and Philosophy

Professional Associations: SHRM, Society of Human Resources Management (SPHR)

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