SUMMARY OF SKILLS

Reporting directly to the COO, I am responsible for the development and implementation of corporate strategies for all things Human Resources at ACC. Working closely with the Executive and Management team, I oversee all HR activities in the areas of Talent Acquisition and Selection, Training and Onboarding, Benefits, Employee Relations, Performance Management, and Culture and Recognition.

EDUCATION

Masters Industrial Relations and Human Resources

University of Toronto – St. George Campus

2010

Two year Graduate Program focus on Leadership, Human Resource Management, Labour/Employment Law, Recruitment and Retention, and Training and Development

Bachelor of Arts: Psychology and Sociology

University of Windsor

2008

RELATED WORK EXPERIENCE

Manager, Talent Acquisition and HR

January 2016 – Current

Talent Acquisition and HR Specialist

March 2015 – December 2015

AutoCapital Canada

General HR

Demonstrate leadership by working with the senior management team to develop and implement people strategies

Provide timely, accurate and specific feedback on performance

Ensure all HR procedures and policies are efficiently and effectively implemented (including employment contracts, data collection and maintenance, induction, and exits)

Increase leadership capability and engagement by providing the support and tools managers need to be able to make their own people decisions

Manage and implement HR projects across the business

Talent Acquisition and Management

Full cycle recruitment of Entry Level to Senior Management positions spanning across 4 client groups: Risk/Credit, Finance and Accounting, Sales and Marketing, and Corporate Services

Implementation of Recruitment strategies and process

Ensure timely response to candidates upon receipt of application, through each stage of the recruitment process including communication to unsuccessful applicants

Creation of Job descriptions and salary ranges for all roles across the company

Driving Talent Management strategies in partnership with Executive Leadership and Department Managers

Coaching and development of Department Managers to enable the Managers to drive results through their respective teams, with a focus on development opportunities and leading an effective team

Oversees the objective setting and performance appraisal processes

Acts as a 'change agent' to effectively support cultural transitions in support of strategic initiatives

Assist with recruitment initiatives with other affiliated companies of CEOs

Coordination of onboarding and benefits for new hires

Benefits

Oversee roll out of new two tiered Benefits programs

Partner with Senior Executives for Vendor assessment and selection

Coordinate roll out of new program and develop corporate communications around program

Act as first point of contact for all benefits-eligible employees and ensure correct enrolment

Act as intermediary between Employees and Benefits Administrator to resolve escalations and issues with Benefits coverage and claims processing

Employee Relations, Engagement, and Culture

Work closely with all managers and key personnel to ensure they embody and strengthen culture by setting an appropriate example

Develop and convey the global Employee Value Proposition, and programs which support this, to potential candidates and current employees

Build out Onboarding program for new hires to acclimate to culture and embed buy in to cultural values from the onset of employment.

Develop and implement Employee recognition program to better facilitate engagement and drive recognition as part of company culture

Performance Management

Support managers to conduct Performance Management conversations

Support managers with conducting Development Conversations bi-annually

Advise on behavioural management and disciplinary action,

Review and manage counselling and support provided to staff

Follow up on progress and next steps with Managers and Staff

Health and Safety

Responsible for the organization and development of Joint Health and Safety Committee

Serve as Co-Chair for JHSC and ensure member’s understand their roles and responsibilities as members of JSC

Follow up to ensure certification and training requirements are met for membership

Manage and monitor all Occupational Health and Safety (OH&S) requirements including legal obligations, reviews, policies and procedures

Develop Health and Safety policies and Emergency Response Plans

Additional related duties as assigned

Talent Acquisition Specialist

4 month contract: July 2014 – November 2014

Hyundai Capital Canada (contracted through Head2Head) – Toronto, ON

Responsible for full cycle recruitment of Finance positions in preparation of the launch of the new business

Full cycle recruitment of Entry Level to Senior Management positions spanning across 4 client groups: Risk/Credit, Finance and Accounting, Sales and Marketing, and Corporate Services

Liaise with hiring managers and manage expectations through educating managers on market trends, talent availability, and any challenges to recruitment

Act with urgency and create action plan by pipelining candidates to ensure a speedy process from posting to fill

Develop and update Recruitment Tracking report to demonstrate key metrics and SLA compliance

Talent Acquisition Specialist

October 2013 – May 2014

Reliance Home Comfort – Toronto, ON

Responsible for full cycle recruitment for Sales and Marketing Line of business (Front Line to Senior Management) from source to offer, initiating background checks and coordination prior to onboarding and training – reduce use of external agencies in filling positions

Oversee the recruitment process by coordinating between hiring managers across Ontario and engaging select agencies

Assessing potential candidates and presenting best fit for consideration

Weekly meetings to assess candidate quality and time to fill

Spearheading implementation of social media recruitment strategies – serve as “social media expert” by driving online interaction through various Social Media channels (LinkedIn and Facebook)

Generating creative solutions for talent attraction

Facilitating the creation of a recruitment brand to place Reliance as top of mind and destination of choice within the HVAC industry

Overhauling existing ATS system to create a more efficient and streamlined process

Oversee the Summer Student program. Responsibilities include: coordination with managers, recruiting of students, pairing of students to positions, onboarding across branches, leading presentations – health and safety, responsibilities of roles, etc., post evaluations – recommendations for improvements.

Resource Specialist

October 2013 - Contract

TD Insurance (contracted through Symbiotic Group) - Toronto, ON

Source, screen, and interview active and passive candidates for various roles within TD Insurance.

Administer assessments and coordinate face to face interviews

Conduct reference checks, as required

Recruiter

July 2013 - 2 week contract

Sofina Foods (contracted through Head2Head) - Brampton, ON

Assisted in clearing up backlog of candidates and applications for manufacturing positions

Conducted interviews and testing to select appropriate candidates to fill open requisitions and created a pipeline for future open positions

Completed reference checks

Onboard Human Resources Coordinator

6 month contract - January 2013 to June 2013

Carnival Cruise Lines - Miami, FL

Responsible for all onboard crew related matters and administration of a total crew of 920 employees.

Crew Sign ons and Sign offs and all related matters including accommodation, manning needs, accurate reporting of crew counts and crew needs, employee relations, accounting.

Ensuring that all Customs related matters are completed and communicated in a timely manner

Hosted sign off orientation to prepare debarkation of crew and staff onboard

Liaise with Department Heads regarding all new hires, sign offs, emergency/medical leaves, terminations, etc.

Special projects as required

Talent Acquisition Specialist

8 Month Contract – April 2012 – December 2012

Target Canada (contracted through Head2Head) - Mississauga, ON

Identify talent through active recruitment strategies including cold calling, referrals and internal networks

Educate and influence leadership to select executive candidates that complement the Target brand

Support and track candidates through the recruitment and selection process utilizing Taleo, Monster, and Workopolis accounts

Successfully developed relationships and coached candidates to ensure they receive a branded experience throughout the selection process thereby establishing Target as an employer of choice

Human Capital Administrator

6 Month Contract: October 2011 - March2012

PricewaterhouseCoopers Canada - Toronto, ON

Specialized in off boarding of staff processed voluntary and involuntary departures to ensure all information is communicated effectively and processed in a timely manner

Worked in coordination with Accounting, Payroll, Benefits, National Human Resources, Resource Management, National

and local L&D, HC Managers, other HC Administrators and staff to respond to ongoing queries and issue resolution

Providing assistance and support for assigned processes which may involve the use of PeopleSoft or other systems, significant administration, preparation of reports, manipulation of information and data entry

Utilized PeopleSoft, Service Manager 7 and various Lotus Notes Applications in performing a variety of HR Functions including but not limited to data modifications, employment information changes, terminations, and Parental leaves

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