STACEY SHADLE

**** ********* ******, *********, ** 77461 C: 832-***-**** acxsey@r.postjobfree.com

PROFESSIONAL SUMMARY

Detail-oriented professional with outstanding work ethic and communication skills with a background in

management and business process development. Enthusiastic team player, excited by new challenges to build upon

current knowledge and skills and improve business processes. Experienced in Agile project management in the

software development industry, Information Systems Consulting, change management, quality assurance and

documentation. Current student member of Project Management Institute Houston.

SKILLS

Skilled in Microsoft Office Suite Management

Departmental program development and monitoring Interpersonal Skills

Software Development Life Cycle (Agile and Change Management

Waterfall Methodologies) Technical Writing

Project Accounting Collaboration Software (PACS) Attention to Detail

Team Foundation Server Critical Thinking

Project Management Experience with PL/SQL and Oracle Databases

WORK HISTORY

Quality Assurance Intern, 05/2016 to 08/2016

Black Knight Financial Services: RealEC Technologies – Houston, Texas

Coordinated with Quality Assurance management to improve documentation and training procedures by creating

and updating internal process workflows and diagrams for departmental training.

Performed regression testing and participated in monthly release defect audits for backlog defect items using

software such as Team Foundation Server and Microsoft Test Manager.

Re-designed Quality Assurance SharePoint training page and page layouts, serving as departmental SharePoint

support for all training processes.

Project Management Intern/PMO Coordinator, 05/2015 to 03/2016

Black Knight Financial Services: RealEC Technologies – Houston, Texas

Improved project communication between team members and stakeholders by coordinating PMO Project

Launch Meetings and daily stand-up meetings by distributing detailed meeting minutes and action items to team

members across multiple departments.

Assisted in the management of risk within the FHA Electronic Delivery Appraisal project from internal and

external aspects, such as internal development or testing constraints, and client on-boarding or testing

constraints.

Project timeline tracking for client integration, software testing status, and product roll-out for National

mortgage lenders and appraisal providers such as Wells Fargo, Chase, Citibank, and others.

Documented business processes and analyzed procedures using tools such as Visio and Microsoft Project, to ensure that they would meet changing business needs.

Drafted and managed client communications process designed to keep stakeholders informed of status updates

and changes to the project.

Worked closely with Project Management Mentor to increase knowledge of SDLC, project management tools,

and development methodologies such as Agile and Waterfall.

Presented management with new ideas and options for optimizing the process of attracting and retaining industry

top talent, by researching and interviewing methods as part of organizational Summer Internship project.

Document Control Manager, 06/2008 to 04/2014

Pernix Therapeutics, LLC. (Formerly Great Southern Laboratories) – Houston, Texas

Effectively communicated departmental business objectives and constraints to top management in a continuing

effort to align organizational objectives and goals.

Performed technical writing of department policies and processes.

Executed and monitored company Change Management program

Improved departmental functionality and efficiency by periodic policy and procedure reviews to ensure process relevance.

Established and implemented departmental policies, technical procedures and standards for preserving the

integrity and security of data, reports and access, such as internal Documentation Retention and Archival

Program for efficient searching and referencing of controlled documentation.

Provided development and continued maintenance of Drug Product Master Files for the firm.

Document Control Specialist, 11/2002 to 06/2008

Great Southern Laboratories – Houston, Texas

Assembled new Drug Product Master Files, and maintained 100+ existing Master Files containing relevant

information to the manufacturing and packaging of drug products within the firm.

Assisted in Technical Writing of internal Packaging Operating Procedures.

Assisted in registering drug products with the Food and Drug Administration (FDA).

Reproduced certified working copies of Manufacturing and Packaging Standard Operating Procedures for drug

products.

Developed and produced step-by-step instructional training videos for production processes and Company

Policy and procedures as part of the New Hire Training program.

Performed Quality Assurance product sampling inspections in accordance with the Acceptable Quality Level

(AQL) regulations.

PROJECTS

Expense Reporting Recommendation for Child Advocates, Inc. (University of Houston; September 2016 –

December 2016) Worked on a three-person consulting team in a two-phase consulting to implementation project for

Child Advocates Inc. non-profit organization of Houston. Researched and recommended an internal expense

reporting solution for employee expense tracking and submission. Collaborated to complete project deliverables such

as a Consulting Letter of Agreement, Consulting Report, User Documentation and Acceptance of Work.

Customer Relationship Management Recommendation and Implementation for Executive Service Corps of

Houston (University of Houston; August 2016 – December 2016) Team lead for a four-person project team to

recommend and implement SalesForce Enterprise Lightning + NPSP for Executive Service Corps of Houston

nonprofit organization. Performed thorough research and identified several viable options to improve business

processes and time management for staff based on Client system requirements. Established open communication with

the Client though multiple channels to provide weekly project status reports and deliverables. Collaborated to

produce project deliverables such as, Letter of Agreement, Scope of Work, Gantt charts, User Documentation, and

Acceptance of Work.

FHA Electronic Appraisal Delivery (RealEC Technologies; November 2015 – March 2016) Assisted in the

management and coordination of the roll-out of FHA Electronic Appraisal Delivery service for mortgage lenders and

appraisal providers, such as Wells Fargo, Citibank, Chase, etc. Created process flow diagrams, action items, RACI

and Gantt charts for the Electronic Appraisal Delivery project in order to define and track tasks and dependencies and

provide status updates to applicable stakeholders. Monitored interdisciplinary delivery status of the FHA EAD

Product.

Closing Insight (RealEC Technologies; May 2015 – October 2015) Assisted in developing Closing Insight

communications drafting and planning processes, and developed internal procedure for planning, information

gathering, writing, and distribution to clients. Timeline tracking of internal and external client communications for

Closing Insight product launch through organizational communications matrices and checklists. Assisted in

coordinating project stand-up meetings, producing weekly Executive report presentations, and post-implementation

client support. Clients included: Wells Fargo, Bank of America, USAA, Chase, BBVA Compass, Fidelity, etc.

EDUCATION

BBA: Management Information Systems, Expected Graduation: December, 2016

C.T. Bauer College of Business, University of Houston - Houston, Texas

Personally financed education expenses

Coursework in Information Systems, Business and Marketing

Senior Capstone in IT Project Management

Associate of Arts: General Studies, May 2016

Wharton County Junior College - Sugar Land

Associate's Degree in General Studies

Coursework in Business Administration

Phi Theta Kappa Honor Society

Contact this candidate