Kaozoua Vang

*** ***** ** ******, ** ***** 479-***-**** acxs9f@r.postjobfree.com

PROFESSIONAL SUMMARY

Diversified experience in mortgage lending and reception. Developed interpersonal and communication skills, having dealt with a diversity of professionals, clients, and staff members. Adapt easily to new concepts and responsibilities. Self- motivated, detailed-oriented; function well both independently and as a team member. Experience in Credit Analysis, Loan Review, and Asset/Liability Review. Have strong organization skills and the ability to prepare and make presentations to individuals or groups; a team player with good management, coaching, teaching, and communication skills necessary to promote services or concepts. Proficient in: Basic PC, MS Word, MS Excel, MS Outlook, and MS PowerPoint.

PROFESSIONAL EXPERIENCE

TEMPFORCE Edina, MN

Loan Documentation Specialist 2 2008 – 2009

Assist in receiving, opening mail packages and sorting files in the mailroom to ensure proper routing of mortgage files to be processed.

Consistently maintain quality standards and meet production requirements by performing data entry functions on two loan file types (AS400 and LPS) into the OPERA system with high attention to details.

Verify and contact customers to obtain missing documentations to complete mortgage file before sending to underwriting department for review.

Receptionist 2007 – 2008

Manage receptionist area by maintaining a clean and organized waiting area; greet visitors and respond to telephone and in-person requests for information; direct visitors to the appropriate personnel or department.

Maintain security by following procedures and controlling access to building; monitoring logbook and issuing key cards to visitors, vendors, and employees.

Support Switchboard operators by routing internal and external calls to the correct departments during break hours.

Coordinate and schedule conference rooms for executive and department meetings; troubleshoot conference room A/V equipment to eliminate technical problems during presentations.

GLOBAL EQUITY LENDING Suwanee, GA

Field Loan Coordinator 2005 – 2007

Review loan application and confirm loan program within 24 hours of submission with borrower(s) to ensure information was entered accurately and explain procedure for returning the loan package for processing.

Coordinate between 5 to 20 loans at a time by collaborating with origination team, processing center, lender, and borrower(s) for the successful execution of the mortgage transaction; explaining mortgage loan concepts and products, answer questions about the loan proposal, confirming product selections made by the origination team, evaluate scenarios requested by the borrower or the origination team, and communicate with the processing center to resolve any issues relating to the loan.

Examine loan applications that have been submitted for manual underwriting (ex. generic programs and/or denials) and assist in identifying the new program option, then present the counteroffer to the borrower(s).

Attend web training every 2 weeks on loan products and guidelines from 10 Preferred Lenders to assist Regional Marketing Director (RMD) with training origination team on different loan products available.

Document conversations in the message log for origination team, Processor, and RMD to view loan progress.

Successfully closed an average of 5 to 10 loans per month.

EDUCATION

American Intercontinental University Schaumburg, IL

Associate of Arts 2016

Business Administration

GPA 4.0

Summa Cum Laude

Alpha Sigma Lambda Honor’s society

Contact this candidate