Richard Ngole

**** ***** ***** **

Houston, Texas 77089

832-***-****

acxs8m@r.postjobfree.com

Objectives

Seeking for the position of a Family Nurse Practitioner-BC, in a hospital setting, Clinical setting, Outpatient, or other health care institution where excellent and professional diligent patient care will be provided. With the extensive knowledge that I have acquired, my impact to the institution will make a difference by using my advanced clinical skills and knowledge, in assessing patient disease process, generate a diagnosis, and an effective treatment plan in managing the patients diseases, with an ultimate goal of an effective, and an excellent outcome. My clinical principles of practice, is based on true diligence, professional accountability, maintaining the full principles of Nursing Ethics, collaboration, autonomy, respect, and a standard of Beneficence to the patients, and families. Bilingual in both English and Spanish

Career Summary

I am a Family Nurse Practitioner (FNP) BC. I am currently a hospitalist in an acute care hospital. My scope of duties at the hospital include, assessment of the patients, education of the patients, families, and nurses, ordering of labs, and other test as deem necessary for the treatment of the patient, interpretation of lab results, and implementation of treatment plans based on the results, perform other procedures such as suturing, take the leadership role during Code Blue, and Rapid Response, including insertion of Endotracheal tube. I collaborate my clinical practice with Internal Medicine Doctors, Pulmonologists, Cardiologists, Endocrinologists, Orthopedics, and Critical care. Prior to becoming a FNP-BC, I was a Registered nurse for Twenty five plus years, and my clinical services includes Supervisor/ Director, with a vast knowledge in management, Cardiac Pulmonary Critical care nurse, home health Chief Nursing Officer/administrator, Medical surgical nurse, Telemetry nurse in hospital department/ healthcare facility, outpatient, and capable of delivering the following objectives:

. Leading the daily operations of nursing staff to achieve quality performance and continuous, efficient functioning through exceptional advanced nursing services

. Ensuring patient’s comfort to highest possible degree, while meeting highest level medical care.

. Mentoring and training nursing staff in order to develop professional/ collaborative nursing teams.

. Experience in training new employees and inducting them into the new job.

. Possess good leadership and supervisory skills, flexible and ability to handle multiple tasks simultaneously

. Comprehensive knowledge of the practices, principles and techniques of nursing, possess advanced clinical and technical knowledge required in the field of nursing services, strong analytical, management, communication and interpersonal skills.

. Experience under all kinds of stressful situations

. Good knowledge of all the professional nursing equipment

. Experience in medical recruitment, training and managing nursing staff.

. Experience in Budgeting, Expense management, leadership in core measures, retention of staff, and maintaining of excellent patient satisfaction in my entire Nursing leadership role.

Professional Experience

Family Nurse Practice: 08/13/ 2014-Current: Park Plaza Specialty Hospital

I am a Hospitalist in an inpatient facility. My areas of management includes Critical care unit, IMU unit, Medical Surgical Unit. Duties includes assessments, ordering of treatments, interpretations of labs, X-Rays, ABG’s, other procedures as need arises, team leader during Code, and Rapid Response, education of the nurses, collaboration with the Doctors, and the families in the implementation of patient treatment plan.

Part Time Nurse Instructor, Associate Degree Nursing Program 05/2015

Alvin Community College

Nursing Supervisor (04/10/2010-06/6/ 2014): Kindred Bay Area Hospital

Nursing supervisor duties included: Supervising Critical care unit, Medical surgical unit, Emergency triage nurse, and step down critical care unit

. Administer, supervised, managed, and evaluate patient care personnel

. Direct, educate, coach and mentored nurses to develop/ keep a strong team atmosphere on the units and the hospital as a whole.

. Supervise junior nursing employees in their duties and assigned work accordingly

. Assist in the manpower process by assigning departments to employee as per needs and expertise.

. Evaluate individual employee performance and ensure adherence to all rules and guidelines

. Ensure and improve clinical practices, services and operations by designing and implementing processes, procedures and methodologies to evaluate and improve patient care within assigned department.

. Ensuring that all the health standards are adhered to and that safety is given the first priority

. Planning training sessions for the existing staff as well as the new employees, so that the skills and knowledge doesn’t grow obsolete.

. Planning and dividing work for the nursing staff and monitoring their day-to-day performance to make sure it meets the hospital standards.

.Serves as the in house administrator, handle and resolve any patient related issues, families issues, or any internal crisis.

. Coordinate the needs of physicians and acts as liaison between the nursing staff and medical staff by serving as a mediator to identify clinical and professional educational requirement to promote the development of staff performance.

. Perform human resource responsibilities like interviewing and selecting new employees, promotions, performance evaluation, staff development, salary adjustments, and resolution of employee concerns

. Serve as a clinical resource nurse by educating nurses on their clinical skills, assist in starting intravenous access, patient blood draw, and assist with working with patients on ventilators, and critically sick patients.

Director of Nursing for ICU/IMU UNITS (06/10/2010-07/18/2013): ST Antony Acute Hospital

Nursing Director Duties included: Supervising and Managing the entire operations of IMU/IMU/EMERGENCY ROOM care units. Performed nursing duties in the Emergency room, which included Emergency room triage nurse.

. Handle the tasks of providing leadership to the hospital and nursing departments on assigned shifts

. Ensure consistent use of nursing care process in providing quality care

. Serve as a resource to all staff on the day, evening and weekend shifts

. Responsible for monitoring the utilizing resources to provide cost-effective care

. Provide primary channels of communication for therapist, physicians, caseworkers, and administrator on call

. Resolve hospital crisis and communicate information to the administrative staff

. Interact with patients, patient families, clinical teams, and community resources to positive customer services

. Perform technical and patient care duties as appropriate

. Assist to triage patients, and coordinate patient emergency transfer for higher level of care

. Coordinate patients operation schedules with physicians

. Hiring and Retention of staff

. Budgeting and management of resources for the entire units

. Maintaining excellent patient outcome, and patient satisfaction, through monitoring, and (IMPLEMENTATION OF THE HCAP SCORES)

. Inter- Disciplinary process, and evaluation of employees performance review

Administrator/ Alternate Chief Nursing Officer (05/10/2004-06/03/2010): Kings point Health Care Services Inc Home Health Services

Chief Nursing Officer Duties included working with my nurses directly in providing excellent care to both critical care in Adults, and Pediatrics patients, which included patients on Ventilators, Home Intravenous administration, Wound Vac management, and other duties. The Administrator Duties included some of the duties as outlined below:

. Responsible for the compliance and implementation of the company policies, and to make sure that it is in compliance with the Federal Medicare guidelines of condition of participation, and also the State licensure guidelines

. Took this agency through an Initial survey, and two more subsequent surveys, with a zero deficiency.

. Training of nurses, and the staff on appropriate clinical documentation guidelines

. Serve as a clinical nurse supervisor, and a field supervisor

. Performed quality assurance duties to make sure agency is in full compliance

. Involved with the budgetary operations of the agency

. Serve as a nurse educator

. Serve as a mediator between the State, Medicare, HMO’s, and other payers, and the agency

. Involve with the hiring of new employees, and contract agreement with third parties providers

. Perform clinical field duties to triage spinal cord patients, patients on ventilators, intravenous drips, and wound vac

NURSE DIRECTOR (05/06/1999-05/28/2004): Texas Institute of Rehabilitation and Research Hospital

Nurse Director / Interim Chief Nursing Officer for a Year: Included critical care unit, Spinal cord unit, Traumatic brain injury unit, and orthopedic unit

. Manager for both spinal cord, and Traumatic Brain Injury Units

. Full direction and control of the operation of those units

. In charge of budgeting, financial operations, and the adequate staffing of the units

. Did all of the employees performance evaluations

. Instituted clinical changes, and made my units to be the best and more recognized units by the medical practitioners: (Service excellence as my core and fundamental principles of my leadership).

. Serve as a nurse educator to the staff

. Serve as a resource nurse and mentor to the clinical staff

. Serve as a mediator between the physicians, and the clinical staff

. In charge of bringing change in cost effective management with the usage of pharmacological agents with the collaborative efforts with the pharmacy Director, and the Practitioners

. Responsibilities including entire budgeting of the Nursing department which included 100+ nursing staff

. Took the hospital to a Magnet Status of Excellent Patient Care Services

CRITICAL CARE NURSE/ PROMOTED TO NURSING DIRECTOR OF ICU/TELEMETRY UNIT (05/15/1993-04/20/1999): McAllen Medical Hospital (Total FTs of 102)

. Critical care floor nurse on a Cardio-Thoracic unit with open heart surgical patients

. Provide care to patients with multiple cardiac and pulmonary related diseases

. Also float to medical surgical units/ Telemetry units at times where clinical skills were provided to variety of disease process

. Took over Two Entire Units of ICU/ TELEMETRY consisting of more than 102 plus nurses

. Took the units to a Magnet Status of Patient Satisfactory Excellence through collaborating with my staff, making Team Work concept as the central focus in the operation of my Units

. Budget management, hiring of staff, evaluation of employee performance review

. Instrumental in implementing a process of employee retention, and cost effective management

MEDICAL SURGICAL FLOOR NURSE (05/30/1990-04/20/1993): Westbury Hospital

. Clinical floor nurse who provides professional patient care to Medical Surgical patients/ Telemetry patients/ ICU patients, with diseases ranging from cardiac, pulmonary, endocrine, wound, cancer, and more.

Educational Summary:

Achieved a degree in Psychology: San Jacinto College, Houston, Texas in the year 1988

Achieved a License Vocational Nursing (LVN): Alvin Community College, Alvin, Texas in the year1990

Achieved an Associate Degree in Nursing (RN): San Jacinto College, Houston, Texas in the year 1993

Achieved a Bachelors Degree in Nursing (BSN): Texas Women’s University, Houston, Texas in the year 2003

Achieved a Masters Degree in Nursing (MSN): Family Nurse Practitioner at Walden University in 05/ 2014 (Graduated with Honor).

Accomplishments/ Membership/ Clinical Nurse Recognition

. Won clinical nurse of the year awards in Four of the hospitals that I have worked for outstanding and excellent performance both clinically, and management skills

. Certificate awarded for recognition as a public Health educator to the elders on disease process/ medications management, and prevention of exacerbations

. Certificate as an outstanding Clinical Nurse Supervisor/ Management Award

. A member of the National Home Health Association

. A member of Advanced Nursing Practice

. I am also a Bilingual Nurse (Speaks both English and Spanish).

. Administrator of a home agency, and took the agency through an initial survey, and Two subsequent surveys, all with zero deficiency (My record speaks for itself)

Additional Credentials:

. Wound Management

. ACLS Certification

. Leadership and management Certification (Through Extensive Training)

References

Will be pleased to furnish upon request

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