SHARDAY PETITE

**** ********* **. *** ***, Houston, Texas 77040 (C) 832-***-**** acxs3o@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated customer service specialist with over 3 years of experience in a fast-paced, team-based environment, and I am seeking a management role. I am Skilled in training staff and establishing rapport with clients; I am self-motivated with exceptional communication and computer capabilities.

SKILLS

Creative problem solver Quick Thinker

Exceptional communication skills Strong client relations

MS Windows proficient Multi-line phone talent

WORK HISTORY

NOVEMBER 2015-CURRENT

Program Clerk Cy-Fair School District Houston, Texas

Accept money orders and checks, which I keep record of in a payment log I created using Excel.

I am the Liaison between the parents, administrators of the school, and the program, so customer service is my upmost priority.

a record of every child, and employee in the program using a filing system. I help oversee 4 employees, I make sure that their needs are met, and that reports are being completed in a timely matter.

JULY 2015-NOVEMBER 2015

Summer Pre-k Teacher Helper The Esperanza school Houston, Texas

Helped organize and prepare 36 young children for excellence every day.

Formulated an extensive curriculum that I had to implement daily for the children to succeed to the next grade

My role extended to being a substitute whenever a head teacher was not present.

OCTOBER 2014-JANUARY 2015

Assistant teacher Primrose School Of College Station College Station, Texas

Responsible for the overall supervision and daily class functions of a class of children. Assessed each child's developmental needs on an ongoing basis, and provides an attractive, well-kept classroom that encourages creativity, exploration and decision making by the children

Implemented the approved lesson plans and daily classroom schedule using Primrose curriculum and materials

Provided the children with verbal phrases and acceptance while providing clear and consistent expectations for the children's behavior.

APRIL 2013-MAY 2014

Administrative Assistant SSC Compass Group/Texas A&M College station, Texas Fulfilled work orders, and make sure they were complete.

Helped with on boarding training for new employees, and assisted with online paperwork Used fax, copier, and answer phones, and showed excellent customer service.

Manage employee files, W-4's, I-9, and Medical records using a thorough filing system. Greeted customers entering the store to ascertain what each customer wanted or needed.

Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.

EDUCATION

MAY 2015

Bachelor of Arts: Sociology

Texas A&M University, College station, Texas

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