Mikeiya E.Collins
********@*****.***
Objective :
Seeking a position in Customer Service where my extensive experience will be further developed and utilized.
Qualifications :
6 years Customer Service skills
Written and verbal communication skills, with an eye for detail.
Extremely productive in high volume, high stress environment.
Basic computer skills experience with; Microsoft Office 2007-2010 Word,Excel,Power Point, Access,One Note and Outlook
Self starter
2 years experience in a call center setting
Education :
Ensley Magnet High School
(August, 1995- May,1999)
South University Online (October 2011-Current)
(Bachelors in Business Management)
Relevant Experience :
2 years experience in a call center setting and appointment setting.
3 years experience as a Jewelry department Sales Coordinator and assistant to department manager.
2 years experience as a customer service clerk
WORK Experience
Belk
(April 2014-Current)
Job title: Free People Specialist
Specializing in the brand
Assisting Clients with questions and purchases
Merchandizing and making sale goals
Customer Service and also Cashier
Visuals,Floor plans and sets
Ann Taylor
(January 2013- April 2014)
Job Title : Sales Lead (key holder)
Duties
Keeping up with daily and weekly inventory
Assisting Clients with questions and purchases
Customer Service Supervising
Appointment setting
Merchandizing
Visuals,Floor plans and sets
Event setter
Basic Management duties Key holder open/close store
Wal-Mart Stores
(January, 2004-December, 2012)
Job Title: Jewelry Department Sales Coordinator
Duties
Keeping up with daily and weekly inventory
Assisting customers with questions and purchases
Customer Service and also Cashier
American Red Cross Blood Donor Services
(May 2001- June 2003)
Job Title: Telericruter
Duties:
Answering incoming and making outgoing calls
Appointment setting
Answer frequent questions dealing with the donations
References Available Upon Request
Mikeiya E.Collins
633 Callahan Dr.
**********@***.***
Objective :
Seeking a position in Customer Service where my extensive experience will be further developed and utilized.
Qualifications :
6 years Customer Service skills
Written and verbal communication skills, with an eye for detail.
Extremely productive in high volume, high stress environment.
Basic computer skills experience with; Microsoft Office 2007-2010 Word,Excel,Power Point, Access,One Note and Outlook
Self starter
2 years experience in a call center setting
Education :
Ensley Magnet High School
(August, 1995- May,1999)
South University Online (October 2011-Current)
(Bachelors in Business Management)
Relevant Experience :
2 years experience in a call center setting and appointment setting.
3 years experience as a Jewelry department Sales Coordinator and assistant to department manager.
2 years experience as a customer service clerk
WORK Experience
Belk
(April 2014-Current)
Job title: Free People Specialist
Specializing in the brand
Assisting Clients with questions and purchases
Merchandizing and making sale goals
Customer Service and also Cashier
Visuals,Floor plans and sets
Ann Taylor
(January 2013- April 2014)
Job Title : Sales Lead (key holder)
Duties
Keeping up with daily and weekly inventory
Assisting Clients with questions and purchases
Customer Service Supervising
Appointment setting
Merchandizing
Visuals,Floor plans and sets
Event setter
Basic Management duties Key holder open/close store
Wal-Mart Stores
(January, 2004-December, 2012)
Job Title: Jewelry Department Sales Coordinator
Duties
Keeping up with daily and weekly inventory
Assisting customers with questions and purchases
Customer Service and also Cashier
American Red Cross Blood Donor Services
(May 2001- June 2003)
Job Title: Telericruter
Duties:
Answering incoming and making outgoing calls
Appointment setting
Answer frequent questions dealing with the donations
References Available Upon Request