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Customer Service Office

Location:
Tallahassee, FL
Posted:
December 07, 2016

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Resume:

LEE LAWSON

Tallahassee, FLorida (C) 850-***-**** acxs1w@r.postjobfree.com

professional summary

Marketing Research Specialist who goes above and beyond basic administrative tasks and takes on multiple tasks at once. Excellent work ethic and strength in boosting at once. Excellent work ethic and strength in boosting company morale. work history

Marketing Research Specialist/ Training Supervisor Oct 2014 C urrent C&C Market Research Company TALLAHASSEE, Florida

Currently I conduct research studies in various categories. I interview participants in person, by telephone, and online. I compile data and organize it for our many clients.I am also responsible for training for our employees. Making sure our practices and policies are cutting edge.

Ordered and distributed office supplies while adhering to a fixed office budget. Directed guests and routed deliveries and courier services. Screened applicant resumes and coordinated both phone and in person interviews. Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates. Helped distribute employee notices and mail around the office. Maintained a clean reception area, including lounge and associated areas. Completed data entry, tracked resumes and maintained the applicant tracking system. Screened all visitors and directed them to the correct employee or office. Obtained signatures for financial documents and internal and external invoices. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Education

Diploma 1989

Herndon HIgh School Herndon, Virginia

3.8 GPA

Member of Debate Club

Coursework in Business Administration, Communications and Accounting skills

40 WPM typing speed Professional phone etiquette

Excellent communication skills Articulate and well spoken Customer service oriented Flexible

Accurate and detailed Excellent planner and coordinator Works well under pressure Social media knowledge

Pleasant demeanor Appointment setting

Team building Invoice processing

Advanced clerical knowledge Multi line phone proficiency Conference planning Administrative support specialist Critical thinker Report analysis

Employee training and development



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