Sales Professional
Resume:
Heather Hägg
Tijeras, NM *****
Cell: 505-***-****
acxrzs@r.postjobfree.com
WORK EXPERIENCE
Bloomberg BNA
December 2014 – Present
Tijeras, NM
Bloomberg recruited me from Paychex after a lot of unsolicited pursuit. I wasn’t job hunting, but that didn’t stop their recruiters from persistently emailing and calling me for a meeting. They saw my work experience on LinkedIn and felt that I would be a great fit for Bloomberg. I finally took one of their phone calls and heard them out. I was unable to ignore higher pay and better insurance. My territory is the whole state of NM, the panhandle of Texas down to Midland/Odessa and the area over to El Paso. This year Tucson, AZ was added, as well. I meet with high level executives about their research and compliance needs. My clients are CPAs, attorneys, HR directors, IT directors, CFOs, COOs, payroll administrators and general counsels of large companies. I discuss their needs with them and find them the BNA solution that is the best fit. I also train them and their staff on the software that they have purchased. One sale can be aware from $2k to $25k depending on the products they purchase and number of users they need to have on the service.
Paychex
June 2012 – November 2014
Santa Fe, NM
I was a Sales Consultant for the Albuquerque District. When I started this position I was given a low producing territory in the South end of Albuquerque. Within the first 8 months, I had almost doubled that territory’s sales over the previous year’s numbers. I was then moved to a more lucrative territory in Albuquerque because another consultant left the company and my boss wanted “the best sales person on her team” to run that territory. Those where her words when she offered me that territory. Then in September 2013 our Santa Fe rep moved to a different division of the company which left his territory open. In our office, Santa Fe is considered “the gold mine”. Therefore, that territory is only given to reps with tenure and a proven track record of producing high sales without much supervision. So, my boss gave me “1stdibs” on that territory. I happily accepted it and did very well there, too.I was also a member of and heavily involved with the Santa Fe Chamber, BNI – Santa Fe Chapter, Santa Fe Women’s Networking Group, Santa Fe Green Chamber and National Association of Women Business Owners of New Mexico.
Significant Achievements:
2012 – 110% of quota for the year
2013 – 125% of quota for the year
2014 – on pace to finish over percentage from 2013
Pre-rookie of the year 2012
Rookie of the year 2013
EcoLab
July 2004 –April 2012
Albuquerque, NM / HQ in St. Paul, MN
I worked with EcoLabfor over eight years. My first three years as a Route Manager for the Institutional Divisionrepairing commercial dish machines and a Territory Manager since March 1st, 2007. As both a Route Manager and a Territory Manager I had over 120 accounts that required monthly service visits to insure our equipment was functioning properly. I also surveyed their establishment to insure that their employees were following proper procedures in accordance with health code standards. When I found something in their establishment that needed improvement, I provided them with a solution from our inventory of thousands of products. My job also entails repairing our commercial dish machines, selling/installing our water filtration systems and softeners, installation and repair of our chemical dispensers as well as a lot of driving (in a company vehicle), so travel is not an issue for me. As a Territory Manager I was also responsible for bringing in new business. All of my sales calls were cold calls, business to business. I am ServSafe certified and very familiar with restaurant operations. Also, as a Territory Manager, I provided service and training to laundry, housekeeping and pool/spa customers as well as restaurants.
Significant Achievements:
2011, 102% budget, ranked 3/9
2010, 104% budget, ranked 3/9
2009, 110% budget, ranked 1/9
2008, 112% budget, ranked 2/9
2007, 102% budget, ranked 3/9
2006, 108% budget, ranked 2/6
2005, 113% budget, ranked 1/6
2004, 104% budget, ranked 2/6
ENCHANTED TECH CONCEPTS
September 2000 – December 2015
Tijeras, NM
My husband and I owned a mobile computer repair/graphic design business out of our home. This is something that I have been doing for many years on the side (weekends). I do everything from sales & marketing to web design, brochures and logos. My husband builds and repairs computers& networks. As our business grew, I also hire a couple of sales reps to take over the sales and marketing for me. I managed a team of 2-3 sales reps for 5 years.
LUBY‘S CAFETERIA
February 2004 - July 2004
Harlingen, TX
Position: Assistant Manager
Duties: Customer service, cooking, cleaning, butcher, baker, inventory, ordering, employee training, manage employees, scheduling, catering orders
Work Exp. cont. on next page….
LA PLAZA SELF STORAGE
February 2002 - October 2003
McAllen, TX
Position: Business Manager
Duties: Customer service, AP/AR, hiring employees, training employees, customer contracts, marketing/advertising, foreclosure proceedings, B2B sales
SAFE & SOUND STORAGE (MAZK MANAGEMENT)
August 2001 - February 2002
San Benito, TX
Position: Business Manager
Duties: Customer service, AP/AR, hiring employees, training employees, customer contracts, marketing/advertising, foreclosure proceedings
VALLEY MORNING STAR(newspaper)
July 2000 -August 2001
Harlingen, TX
Position: Graphic Designer
Duties: Ad design, graphics creation, general paperwork
SUPERSPLASH! ADVENTURE WATERPARK
c/o Solutions Unlimited
June 1998 - August 1998
McAllen, TX
Position: Head Vault Supervisor
Duties: Supervised 12 employees, created schedules, hiring, training, cash pick-ups/drop-offs, cash balancing twice a day (manually), supply orders, cash orders, daily/weekly/monthly reporting.
LONE STAR NATIONAL BANK
February 1997 - December 1997
McAllen, TX
Position: Data Processor
Duties: Process daily debits/credits taken in by the bank, balance each batch, balance all batches for the day, sort and file all documents processed
COMPUTER KNOWLEDGE
PC, MA, Word, Excel, PowerPoint, Quick Books, Adobe Photoshop, Painter, Adobe Acrobat, HTML, Dreamweaver, Corel Draw, Adobe Illustrator, scanner, fax, copier, multi-line telephone and I‘m able to pick up any other program rather quickly.
OTHER JOB SKILLS
I have over 8 years of experience in electrical and plumbing as well as over 20 years of experience with carpentry and mechanical work. My customer relations and office skills are excellent due to my past job experiences and I enjoy working with the public. I can type 52 words per minute (by touch). I am also a very dedicated and hard-working employee.
EDUCATION
EDINBURG HIGH SCHOOL
801 E. Canton Road
Edinburg, TX. 78539
Sophomore- Senior years 1991-1994
Graduated 1994
TEXAS STATE TECHNICAL COLLEGE
2424 Ed Carey Dr.
Harlingen, TX. 78550
Associates Degree
Major: Digital Imaging Tech.
Graduated: Aug. 2000
VOLUNTEER WORK
Big Brothers Big Sister – Fundraising Gala
For the past 2 years I’ve been on the Gala committee for the Big Brother Big Sisters organization of New Mexico. I am helping to procure donations for the live and silent auctions.
March of Dimes – Signature Chef Auction Gala Committee
In 2013 I was on the fundraising and Gala committee for the March of Dimes of New Mexico. I help procure donations and featured Chefs for the fundraising event. This was our 1st year having this event in New Mexico and we raised over $40,000.
Basset Hound Rescue of New Mexico
I just started volunteering as the webmaster for the Basset Rescue. I just started to rebuild their site. I do this on the side in my free time. The new site will be uploaded soon.
Watermelon Mountain Ranch
For a year I volunteered with the Watermelon Mountain Ranch (largest no-kill animal shelter in NM). I help every Saturday with dog adoptions. My sales skills really came in handy when trying to find a dog a home.
AdoptaPlatoon.org
Adopt-a-Platoon is a non-profit organization that sends care packages and supplies to soldiers that are deployed overseas. I worked part-time as well as put in some volunteer time with them. I was responsible for matching supporters with compatible soldiers to adopt. I also took care of purchasing items for the care packages that the HQ sent to soldiers as well. I loved knowing that what I was doing was making a soldier‘s day a little brighter in such a dark time.
AFS (American Field Service)
AFS is a worldwide foreign exchange student program. I was the orientation coordinator for the Rio Grande Valley for six years. I coordinated all the events and orientations for AFS and I also ran the orientations. I had to quit because of lack of time in my busy schedule with college.
McAllen Chamber of Commerce Ambassadors Committee
As a member of the McAllen Chamber of Commerce Ambassadors Committee I meet and greet new members, recruit new members and attend ribbon cuttings/grand openings for Chamber of Commerce members. I received an award for Ambassador of the Month for March 2003.
HOBBIES
My favorite hobby of all is cooking, but I also love to paint, go fishing and camping. I evenhave many years of experience incarpentry, plumbing and electrical work. I have been doing it since I was a kid on the farm and I have used those skills in my job at EcoLab. I still fix things around my house, too.
REFERENCES
Chris Copeland
EcoLab – Territory Manager
Friend / Former Co-worker
Paul Constantine
Sysco Foods – Account Manager
Friend / Referral Partner
Felicia Yates
Hartford – Account Executive
Friend / Former Co-worker
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