email: acxrz2@r.postjobfree.com

PROFESSIONAL SUMMARY

Solid understanding of ACA Legislation and guidelines

Knowledge of Public Health at Federal, State and Local levels

Working knowledge of benefit plan designs including Defined Contribution and QHD plan design

HSA, HRA and FSA plan funding option knowledge

Extensive knowledge in group and individual life and disability insurance

SKILL SET

Ability to work effectively in a team environment and independently with little guidance

Motivated Self-starter

Organizational skills that allows for multi-tasking to achieve objectives and meeting deadlines

Strong working knowledge of Microsoft Office 2010, including Word, Excel and Power Point

Strong customer service skills with internal and external customers

Outstanding communication skills with peers, as well as internal and external clients at all levels

License life and health producer with State of Connecticut

WORK HISTORY

INSURANCE CENTER OF NEW ENGLAND Agawam, MA

Benefits Administrator February 2015–Current

Request updated census information for upcoming benefit renewal

Work with vendors to produce customized plan designs for client benefit renewal

Prepare power point presentations for pre-renewal client meetings

Organized open enrollment; preparing benefit packets or instructional online enrollment guidance

Communicate any benefit updates and EAP information throughout the year

Design customized client HR employee intranet website using Zywave software

Assist internal and external employees with disability and FMLA paperwork

New employee Onboarding

Service clients with questions about FMLA, disability, paid time off and qualifying life events

Cobra administration

Case management of individual life insurance policies

METLIFE Bloomfield, CT

Case Manager October 2005-October 2013

Direct contact with Financial Advisors/Brokers with updates on process procedure

Request client medical records using HIPPA laws

Review medical records and lab reports to help determine medical rating of policy

Request additional medical information as requested by underwriter to continue medical review

Order additional medical testing and work with client to ensure that best offer available is provided

Previous Employment

NORTHWESTERN MUTUAL West Hartford, CT

Sales Assistant May 1997-October 2005

EDUCATION & LICENSES

GOODWIN COLLEGE East Hartford, CT

Bachelor of Health Administration, December 2014

Licensed Life and Health Producer, State of CT

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