RADOLPH A. ANDERSON

** ********** ********

Old Harbour Glades, Old Harbour P. O. Box # 564

St Catherine, Kingston Jamaica Tel #1-876-***-****, 1-876-***-****, 1876- 983-0120

acxrw7@r.postjobfree.com

Objective: To be an Asset to any Engineering or Industrial team that will allow me to utilize my Engineering and Interpersonal Skill Sets to meet their company’s objectives and contribute to its high service standards.

Experience: ESTAC Industrial Agencies Ltd September 2015-April 2016

• Industrial Generator Maintenance

April 2016-(Present) December 2016

• Technical Sales Representative

Jamaica Public Service Co. Ltd. (LDC location) Feb. 2014-March.2015

• Revenue Protection Technician

• Field Service Technician

• Meter Reading

• Street Light Maintenance

• Pole Planting

• Vegetation Management

• Substation Maintenance (battery testing, oil testing, breaker, re-closer, transformer, scanning and Tap Changer maintenance).

January 2013-December 2013 Jamaica Defence Force

• Performing Electrical Installations, Maintenance and Pole Line assistance

1993-2010 Agro Grace / Hardware & Lumber Ltd.

Distribution Centre Supervisor

• Inventory management-perform weekly stock counts, update purchase orders and in-transits

• Receive and off load containers

• Dispatch delivery trucks to outlet stores

• Manage and monitor Formulation Plant

• Perform on the job training for new and existing staff members in areas of Customer Service and Warehousing Techniques

• Resolving customers queries internal and external

• Provide excellent customer service at all times to internal and external customers

• Assign tasks and provide coaching and mentoring to direct reports

• Complete performance appraisal reviews for direct reports

Senior Distribution Representative

• Inventory management-perform weekly stock counts, update purchase orders and in-transits

• Receive and off load containers

• Dispatch delivery trucks to outlet stores

• Perform on the job training for new and existing staff members in areas of Customer Service and Warehousing Technique

• Resolving customers queries internal and external

• Provide excellent customer service at all times to internal and external customers

• Assign tasks and provide coaching and mentoring to direct reports

Customer Service Representative

• Processed routine transactions such as invoicing, filling Sale’s Rep. purchase orders, replenish stock and maintain display areas

• Assist customers by giving technical support

Qualification: The National Council on Technical and Vocational Education and

Training (NCTVET) / National Vocational Qualification of Jamaica

Diploma in Industrial Electrical Maintenance

Jamaica Defence Force Citizen Security and Justice Programme

Certificate of Participation

National Association of Safety Professionals

Certificate in Emergency Wardens’ Course

UWI School of Continuing Studies

Certificate in Supervisory Management

Customer Service Academy of Jamaica

Certificate in Train-the-Trainer

Education: 2011 – 2013National Tool & Engineering Institute (HEART TRUST)

January 2013-December 2013 Jamaica Defence Force

2004 UWI School of Continuing Studies

Awards: December 2013 (Most Discipline) Jamaica Defence Force/Citizen

Security and Justice on the Job Training Programme

January 2013 National Tool & Engineering Institute (In recognition of

Outstanding and Significant Contribution in the Construction of

Gazebos)

2011 – 2012 National Tool & Engineering Institute (Achievement in

Electrical Maintenance – Level 11 Academic Year)

November 2011 Ministry Of Education In recognition for (Outstanding

Parenting)

January 2010 Safety and Emergency Management Systems

(Top Emergency Warden)

Hobby: Writing Poetry, Motivational Thoughts, Songs and Fishing

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