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Customer Service Management

Location:
Houston, TX
Salary:
Open
Posted:
December 05, 2016

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Resume:

Andrea Talley

Night Attendant

Houston, TX *****

acxrnr@r.postjobfree.com - 832-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Night Attendant

Extended Stay America - Houston, TX-July 2014 to November 2016

• Greeted, registered and assigned rooms to hotel guests, while verifying customers' credit and established means of payment for accommodations.

• Processed guest check-in/check-out, room inventory and availability

• Operated and monitored washing and drying machinery. Conducted inventory of linens and cleaning supplies.

Ordered linens as needed

Volunteer Youth Coordinator

Knights Football and Cheer Organization - Houston, TX-May 2008 to November 2011

Ability to work independently or with a group of people toward a common goal. General knowledge of basic business concepts and principles Experience working with a youth organization

Front Office Coordinator

Endocrinology Clinic - Houston, TX-February 2008 to January 2009

• Greeting and registering patients. Provide professional patient management and confidential file review.

• Maintain medical records, scanned all documents into Med iSOFT

• Filed documents to maintain an organized and efficient office environment

• Daily phone calls with various diagnostics centers for patients results.

Specimen Technician

Quest Diagnostics - Houston, TX-June 2002 to November 2004

• Receive specimens brought to lab from medical personnel and patients. Spin down and ready samples for testing

• Running basic lab tests, verifying patient information as and performing specimen centrifugation as necessary.

Performing added on test for patients as the doctor's request

COMMUNITY INVOLVEMENT AND RELEVANT ACADEMIC ACTIVITIES

EDUCATION

Business Management

Lone Star Community College - Houston, TX

January 2014 to Present

Certification in Business Administration

Texas School of Business - Houston, TX

September 2007 to August 2008

SKILLS

Leadership Development (5 years), General Office Skills (5 years), General Management (4 years), Customer Service Skills (10+ years), Clerical (3 years), Organizational Skills (6 years), Inventory Control (5 years), Team Building (8 years), Office Management (2 years), Strategic Planning (4 years), Shipping And Receiving (2 years), Order Processing (2 years), Team Leader (6 years), General Management (5 years), Medical Terminology (1 year), Administrative Duties (4 years)

ADDITIONAL INFORMATION

Skill Profile

• Customer service skills to offer an excellent client experience.

• Exceptional communication, relationship building and leadership skills.

• Organize and maintain merchandise in stockrooms. Record product data and monitor product distribution.

• Trained new team members

• Knowledge of handling general administrative and clerical tasks

• Inputted new shipment orders to manage inventory.

• Performed various inventory audits.



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