CAROL RYANS

** ******* ****** **********, ** ****1 / 862-***-**** Cell / acxrc7@r.postjobfree.com

RECEPTIONIST / ADMINISTRATIVE ASSISTANT

Dedicated receptionist who thrives in learning to develop new skills and knowledgeable in various software programs. Skilled at answering all volume of incoming calls while handling all various clerical functions. Worked on a daily basis with the owner to insure the office ran smoothly. Flexible and hardworking with the drive to succeed.

Experience

ADMINISTRATIVE ASSISTANT American Color Litho – Jersey City, NJ 1994–2014

American Color Litho is an art, design, and printing firm that works with large corporations, non-profits, and designers to produce printed materials. Projects included catalogs, magazines, newsletters, and large format posters. I managed the office when the owner was out or on vacation.

oAnswered phone calls and directed calls to appropriate parties

oAnswered clients questions regarding the status of their projects

oWelcomed clients and vendors

oPrepared invoices, estimates, and memos using word processing software

oPerformed general office duties, such as email, faxing, filing, and scanning

oWrote job tickets and purchase orders

oScheduled FedEx, UPS, and messengers

RECEPTIONIST Consumers Digest – New York, NY 1992–1993

This location is a sales office for Consumers Digest.

o Answered phone calls and directed calls to appropriate parties

o Welcomed clients and vendors

o Prepared call sheets, expense reports, letters, and memos using word processing software

o Produced mass mailings once a month

VOLUNTEERING The Community Chest of Englewood since 2016

I have been working in the office handling tasks that include answering telephones and filing. Creating Excel spreadsheets and using MS Word to produce all types of correspondences. Also working on special projects.

VOLUNTEERING Visiting Homemaker of Hackensack since 2016

I have been working in the office handling tasks that include processing weekly narratives, filing, and answering telephones. Scanning large volume of documents on a monthly basis. Also working on special projects.

Computer Software

Microsoft Office (MS Word, Excel, PowerPoint) WordPerfect, Lotus123, Quick Books and Outlook Express.

55 WPM

Education

The Wood School – New York, NY

Vocational Training

Secretarial Program – Word Processing Diploma