Executive Administrative Assistant

Melissa D. Maddox

**** ******* ***** ****, ********, AL 35023

205-***-****/**********@*****.***

Professional Summary

Respected and self-motivated Senior Administrative Executive Assistant offering in-depth experience in administration of vital business projects and processes. Excellent communicator and team builder with strengths in daily operations management, accounting and customer service. Possess more than 20 years' experience in coordinating operation needs and administrative support.

Skills Administrative Support Strong Organizational Skills Customer Service Attention to Detail

Accounts Payable Team Builder

Order Entry & Invoicing Excellent Communication Skills Maintain Customer/Vendor Files Ability to Multitask

Work History

08/2000 to 11/2016 Senior Administrative Executive Assistant Contact Network LLC - Birmingham, AL

• Purchasing, Accounts Payable, Accounts Receivable, Purchase Order Processing, Payroll Support, General Ledgers, Sales Assistant, and HR Assistant.

• Excellent Customer Service Skills, High organizational skills, proficient computer skills and knowledge of relevant software (Great Plains, Connectwise, Microsoft Outlook, Office, etc.)

• Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

• Processed travel expenses and reimbursements.

• Created expense reports, budgets and filing systems.

• Assisted with team building initiatives and overall support for maintenance of organizational and employee morale.

• Researched, proposed and implemented vendor services to decrease costs to organization.

• Directed administrative functions for the directors, principals, consultants and key managers.

• Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.

• Located and attached appropriate files to incoming correspondence requiring replies.

• Frequently used word processing, spreadsheet, database and presentation software.

• Prepared vendor invoices and processed incoming payments.

• Received, screened and routed incoming calls.

• Maintained standard operating procedures for employees.

• Provided complete meeting support including preparing materials and taking notes.

• Dispatch field technicians, scheduling, effective time management, and travel logistics.

• Backup for 24/7 Help Desk.

• Training of inter-office personnel.

• Vendor quotes for large/small projects and builds.

• Managing day to day operations.

• Department of Transportation projects and certified payroll reporting. Melissa D. Maddox

5901 Warrior River Road, Hueytown, AL 35023

205-***-****/**********@*****.***

Work History cont’d

03/1998 to 08/2000 Office Manager/Administrative Assistant Pro Call/One Call H & A – Homewood, AL

• Office Manager

• Scheduling & Dispatch

• Quotes (vendor/customer)

• Customer Service

• Accounts Payable/Receivable

1995-1998 Advantage Associates Advertising, Inc - Birmingham, AL Receptionist/Accounting Assistant

1990-1995 American General Finance, Inc - Hoover, AL Customer Service Representative

1989-1990 Winn-Dixie - Fultondale, AL

Cashier/Key Holder

*

Education

1990 High School Diploma: Fultondale High School - Fultondale, AL 1988-1990 Headway/Headstart Hair Salon - Homewood, AL

References (Professional & Personal)

Michele P. Boner 205/283-6401 B’ham, AL Anna F. Wheat 205/277-7538 B’ham, AL Wayne Curry 251/583-0113 Mobile, AL Ricky Odom 205/243-6960 Hueytown, AL Jim Christian 205/965-2693 B’ham, AL Kyle Godwin 205/222-0685 Hoover, AL

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