April S. Connor
Rialto, CA
acxqxp@r.postjobfree.com
OBJECTIVE STATEMENT
An Army veteran with experience and education in both Medical Assisting and Phlebotomy searching for
an entry level Phlebotomy opportunity where my professional training will benefit the hiring companys
productivity goals while adding leadership and stability to the organization.
TECHNICAL SKILLS
Patient Identification Specimen Labeling
Vaccutainer System Specimen Transport
Butterfly Techniques Customer Service
Skin Puncture Procedures Universal Infection Control
Blood Composition Telephone Etiquette
Centrifuge HIPAA/OSHA Guidelines
Finger/Heel Sticks Excellent Bedside Manner
Venipuncture Procedure Medical Terminology
Urinalysis Charting/Filing
ADDITIONAL SKILLS
Office Management Experience Customer Service Principles
Experience with MEDIC software Insurance Verifications
Microsoft Office: Word, Excel, Outlook IDC-10 Terminology
EMR Centricity & Allscripts Medical Coding
EMPLOYMENT HISTORY
Quest Diagnostics September 2016
Phlebotomy Extern
Performed over 100 draws utilizing venipuncture techniques
Received training on Quest policies and procedures and performed well in competency
assessment including greeting patients, venipuncture and specimen handling
Maintained immaculate work area per company standards, interacted efficiently with the team to
ensure patients were assisted in a timely manner
Corona Temecula Orthopedics Association August 2015 to July 2016
Medical Assistant
Responsible for patient triage
Maintained patient medical record in EMR (Allscripts)
Casting and Bracing as needed
Prepared injections
Responsible for the removal of sutures and staples
Obtain authorizations through patients insurance
Greater Chesapeake Orthopedics and Sports Medicine May 2007 to
December 2014
Medical Secretary July 2012 to December 2014
Responsible for patient scheduling
Responsible for coordinating and scheduling surgeries
Monitor and manage workers compensation and IME claims
Familiar with FMLA, Time-off, and ST Disability procedures
Office Manager September 2010 to July 2012
Assure that office schedules are complete
Responsible for office equipment and supplies
Vendor relations
OSHA compliance
Patient liaison
GE Healthcare October 2005 to April
2007
Courier
Responsible for accurate and safe delivery of blood products
In charge of sanitation and sterilization of all surfaces
Ability to perform laboratory tests with 100% accuracy
Provide responsible delivery of all products with a 100% safety record
US Army February 2002 to September 2005
Juliet 63, Large Generator Maintenance
Troubleshoot generator malfunctions
Provide recommendation for repair
EDUCATION
US CollegeRiverside, CA Graduated: September 2016
Phlebotomy
Maric College Pomona, CA Graduated: April 2007
Medical Assisting Diploma