RESUME

BAKSHINDER

SINGH

OBJECTIVE

WORKING

EXPERIENCE

AND

RESPONSIBILITIES

To make optimum use of my strengths and capabilities in the organization and to contribute maximum to the success of the organization.

Currently Working as Radial service executive at APOLLO TYRES

INDIA LIMITED,looking after whole Haryana state.(DECEMBER 2014 to Present).

Working in a dynamic profile imparting exposure of both Sales & Service,

Customer Service - After sales:

Complaint and MIS management to minimize response time and hence ensuring esteemed Customer satisfaction.

Handling Customer complaints and educating them about tire.

Responsible for governing the PCR Goodwill budget.

Product Performance :

Responsible to perform technical studies under the Umbrella of CVM to analyze the product performance of own product and comparing with that of competitors.

Technical support to Plant & Technology by inspection and evolution of product and recommendation on Fact Data Basis

Continuous engagement with the Plant and R & D team over the product performance.

Technical Training :

Responsible for building capability of the Team and Business partner on the category

Empowering training to the technicians and Service advisors at the OEMs.

Market intelligence:

Responsible for capturing the market in intelligence for PV category

Responsible for keeping the track the competitors activity, new product launches on new vehicle.

Analysing the impact of the competitor’s movement in the market.

Campaign participation / Demand generation:

Responsible for coordinating OE service managers for the joint service campaigns. Prospecting the high potential customers and attaching them with authorized dealer.

Motivation of the commercial fleets over the superiority of the Apollo over the competitors

Brand Marketing / Sales support / Dealer development:

Motivating the dealers to become the Apollo exclusive network.

Initiating Counter specific activities at the Apollo Points/Zones/Super zones.

Branding and Marketing activities for the PCR category to establish the brand.

Analysing the market for the new dealership prospects.

Regular engagement with the competitor’s sales network in order to eventually convert them to Apollo.

1

EDUCATION

PERSONAL

DETAILS

INTERNSHIP AND

TRAININGS

GRADUATION: B.TECH

B.tech under Affiliation of Kurukshetra University, kurukshetra in Mechanical Engineering in

2014 with 65% aggregate.

SECONDARY EDUCATION: 12 TH

CBSE with 65% marks in year 2010.

PRIMARY EDUCATION: 10 TH

Passed under affiliation of CBSE with 60%% aggregate marks in year 2008.

Father’s Name SATINDER SINGH

Date Of Birth : NOV18, 1992

Contact Details: 819-***-**** acxqv5@r.postjobfree.com

Permanent Address: 90,MODEL TOWN AMBALA CITY HARYANA

1.Six weeks minor training in Larsen & Toubro Ltd, Rajpura (Punjab) thermal power plant

2.Six month training in Bangalore Metro Rail Corporation Limited

3.Induction training In Limda Plant, Gujrat in APOLLO TYRES LTD.

4.Soft skills training in TECHNICAL IN MADHU

PARTICIPATIONS

1.Blood donation thrice for Red cross society and lions club.

2.Organizing various cultural events of college like college festivals, annual parties, competitions, guest lectures, inter-college activities

3.Active participant in inter college activities.

DECLARATION I hereby declare that all the above mentioned details are true to best of my knowledge.

Date:

Place:

(BAKSHINDER

SINGH)

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