AREAS OF EXPERTISE

Scrum, Kanban, XP Practices

Agile Principles

Tasking Meetings/Retrospectives

Iteration/Sprint Planning

SDLC

Conflict Resolution

Budget Planning

Risk Management

People Management

Stakeholder/Vendor management

Change Management

Release Management

PERSONAL SKILLS

Passionate

Forward thinker

Focused

Organized

Excellent Team Player

Strong communication skills

Nitin Bhatia – Scrum Master

Address: 1838, Bridlington Court, Mississauga, ON L5N 7L1

M: 647-***-****; E: acxquf@r.postjobfree.com

PERSONAL SUMMARY

Masters in Computer Applications (MCA) offering over 12 years of experience in IT with first-rate skills in Agile methodology, leadership and Scrum Master directing full cycles for complex, ERP, web/software and mobile/digital project implementation and initiatives.

Professional Scrum Master Certification expected 09 December 2016.

Strong experience working with Agile and Waterfall methodologies.

Possess very strong communication and inter-personal skills.

Led teams of more than 25 scrum members in Agile environment including Software Developers, QAs, Team Leads and Product Consultant.

Successfully led various high complexity projects worth over $5m with timely delivery and exceeding clients’ expectations.

Having progressive career path starting as Java/.NET Developer up to successfully handling the Team Lead, Project Leader and Scrum Master roles.

Extensive exposure to Banking, Insurance and Financial domain with solid understanding and work experience in Capital Markets, Asset Management, Wealth Management and Regulatory projects.

Supported various high profile clients in North America (including Canada), Europe and Asia Pacific, such as –

oBanking – Alterna Savings/Bank, RBC Capital Markets, Scotia Bank, BMO, Royal Bank of Scotland, Barclays Plc. London, Lloyds TSB Bristol, Falcon Switzerland

oFinancial Services – TD Waterhouse London, A J Bell London, Schroders London, Blackrock Australia, Vanguard Australia

oInsurance – Sun Life Insurance Canada, AXA Insurance London, Aegon London

Worked directly with the Steering committee comprising of Senior Management (Directors and VPs) and the C-Suite (CIO, COO) on the weekly and monthly status reporting of various projects and resources, and managing the half-yearly and yearly budgets and revenues.

WORK EXPERIENCE

Alterna Savings/Bank – Toronto ON Nov 2016 - Present

(Client of Assurance Software)

Alterna Savings & Credit Union Ltd. is a Canadian credit union, formed in 2005, which provides full daily banking services, loans and mortgages, investment services and business banking.

Technical Business Consultant (Contract role)

Duties

Provide professional, specialized skills that include the configuration, and operation, of software, and related infrastructure in support of both the Crisis Management function and the Business Continuity program.

Assist the department with analysis and design related to the testing and rolling out of products in support of Business Continuity as well as supporting the business units in completing BIAs & BRPs.

Ensure the information collected in the CMBC systems is such as BRP/BIA plans, Risk Assessments, Training documentation, and Emergency Notification Contacts are properly maintained. Also assist in centralized reporting and administration of the CMBC unit; and serves as a one of the departmental interfaces with internal and external counterparts.

Qsome Tech Pvt. Ltd. – Bangalore, India May 2015 – Sep 2016

A specialist software testing company with proprietary technology & algorithms for risk-based test planning & management, test automation with Selenium & Appium, easy & scalable execution and an analytics dashboard for reporting & issue identification.

Consultant – Scrum Master

Duties

Facilitated all Scrum events including Sprint Planning, Daily Stand-Up, Sprint Review, Sprint & Release Retrospectives.

Acted as a Coach and mentor to help build a high performance team.

Supported the team with removing impediments, creating working agreements, DoD and the creation of relevant metrics to track progress and improvements over time.

Represented the team at the Change Approval Board.

Led the development and deployment of Smart Test Dashboard –

oA Flagship product of Qsome developed in Jargon and Python with MySQL database, and hosted on cloud (using AWS).

oThis tool provides a single platform to conduct all types of testing such as Load Testing, Cross Browser Testing and Automation testing using Selenium and Appium, thereby reducing the need to hire multiple QA resources of different expertise – hence saving clients’ HR costs and efforts.

Sapient Consulting Pvt. Ltd – Delhi, India October 2014 – April 2015

Sapient (now Publicis.Sapient) is marketing and consulting company that provides business, marketing, and technology services to clients. The company operates three divisions, Sapient Nitro, Sapient Global Markets and Sapient Government Services.

Program Lead (6 months Contract)

Worked as a Program Lead on full time deputation at Sapient (client of SDIL Pvt. Ltd). Deputed to work for Global Shared Services (GSS) team that caters to all the three major divisions in the organization Sapient Nitro, Sapient Global Markets and Sapient Government Services. The GSS team comprises of all the major HR and IT functions within Sapient globally.

Duties:

Led the Oracle HRMS, EAI (Enterprise Application Integration) and Taleo development teams working on and maintaining various Fusion Middleware projects for the overall HR applications of Sapient globally.

Structured and led key stakeholders, in house resources and third parties such as PeopleFluent (the leading total workforce HCM technology company) and Avature (the leading global provider of CRM for recruiting) working on integrated, multi-track SaaS Digital projects with budgets of over $3m.

Partnered with other delivery leaders to lead teams of 75+ people with over 25 direct reports including Project Leads, Track Leads & Domain Leads. Clarified and communicated project objectives and success criteria. Ensured key project and program-wide roles and responsibilities are defined.

Developed and managed the processes (e.g. EOI, RFI, PFP) for the acquisition of business solutions and external project staff

Led and worked on the revenue models, P/L, costing and budgeting from projections to completion. Weekly reporting to Executive Steering Committee including Program Director, BU Directors and CIO, to provide progress updates and escalate RAID entries that require executive steering group decisions for the program to progress.

Morningstar Inc – Delhi, India April 2010 – October 2014

A leading provider of independent Investment and Financial research in the United States and in major international markets. Morningstar also offers Investment and Financial management services & analytical tools online through its B2C websites.

Scrum Master

Led technical delivery related to Morningstar’s suite of global investing websites, capital markets, online retail investment and regulatory products, and professional software solutions compatible with both desktop and mobile (Android and iOS).

Duties:

Led the integration of Hemscott’s UK website to Morningstar UK after the acquisition of Hemscott PLC by Morningstar UK in late 2009. Successfully retained more than 85% of the Hemscott subscribers, thereby generating annual revenue of approx. £200,000 for Morningstar UK.

Led and mentored 2 Scrum and 1 Kanban team of .NET developers working on various Morningstar Retail websites with both distributed and co-located teams.

Migrated 3 projects from Waterfall to Scrum within 6 months.

Coached the teams to create clear and concise epics/stories.

Worked with the technology leads to identify cross-team dependencies and manage inter-team tasks.

Supported both onshore and offshore Product Owners. Assisting them with various activities including communicating updates and impediments as well as with backlog grooming and release plan maintenance.

Facilitated Scrum of Scrum for onshore teams in UK and Europe.

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by up to 35%.

Measured & created following metrics “Iteration Say / Do Ratio (based on Story Points),” “% of User Stories with Story Type (Technology/New Feature/ Support)”, "Velocity delivered by the teams”.

Worked effectively with other Scrum Masters. Actively participated in Scrum Community of Practice which provided trainings on Agile best practices at all the levels and measured the maturity level in the Agile teams across organization.

Saved Cost for the business unit by at least 30% by setting up 4 new projects and hiring teams of 35 members including developers, project managers and QA testers for the UK & US based business units and saved substantial cost for the company. Nominated for Global Value Award for taking this initiative of helping other businesses in setting up their development teams in Delhi office.

Sopra Steria Limited – Delhi, India Jan 2007 – Mar 2010

Technical Project Lead

Worked on integration of Steria’s HR and Payroll automation software onto Lloyds TSB system ‘as a service’, which massively helped them to process the employees’ payrolls, bonuses and increments in a much faster and accurate manner.

Duties:

Managed a team of 4 onsite developers and coordinating with the offshore Project Lead. Responsible for work allocation among the team members, review of work estimations, & monitoring work progress and deliverables.

Coordinated with clients to define, interpret and clarify business requirements across services, platforms and integration needs. Responsible for Analysis and Design of enhancements and new requirements

Involved in Coding and Development of the functionality in C#, ASP.NET, Java, J2EE, Oracle 9i and SQL Server 2005

Involved in Test Planning, Test Case writing, preparation of test data and executing them at different levels of testing based on F-specs and BRD. Responsible for review of estimation, Test Cases, Test Plan, Defect Report and daily tasks of testing resource

Also involved in providing the training to Lloyd’s end-users (in HR department) on the new system

Earlier Employment – Delhi, India

Worked as Team Lead (Java, J2EE) with CMC Ltd from June 2006 – December 2006

Worked as Senior Software Engineer (Java, J2EE) with Elixir Computech Pvt. Ltd from November 2004 – June 2006

Worked as Software Developer (Java, J2EE) with Datanova India Pvt. Ltd from June 2004 – November 2004

EDUCATION

Masters in Computer Science

2001 - 2004

Indraprastha University

Bachelors in Science (Computing)

1998 - 2001

Delhi University

TECHNOLOGY SUMMARY

PROJECT MANAGEMENT - JIRA MS Project QuickBase SharePoint SVN Confluence UML- Use case diagram, Activity diagram and Sequence diagram MS-Visio Business Reporting using Google Analytics and MDL

TECHNOLOGY - Java J2EE Struts Jargon Python C# ASP.NET VB.NET node.js AJAX Android iOS VB 6.0 VBA Macros XML HTML 5.0 CSS

FRAMEWORKS - Agile Waterfall

ARCHITECTURES - SOA MVC J2EE JSP/Servlet Struts

DATABASES - MySQL SQL Server Oracle Informatica DB2

APPLICATION SERVERS - Apache Tomcat 5.0 JBoss 1.3 Weblogic 7.0.2 IIS 5.0

WEB SERVERS/APIs - Athena XOI RESTful SOAP Java Web Server

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