Timilla Jones acxqre@r.postjobfree.com

**** *. ******** ****** • Kansas City, Kansas 66101 • 816-***-****

Summary

Dynamic detailed-oriented individual, eager to begin an exciting position centered on or around people. Proven skills in diverse business and social environments. The desire to exceed company/organization goals and expectations through hard work and dedication.

Work Skills

Caregiver

Assisted in the general nursing care of the elderly in a long-term care facility.

Performed duties in care of patients in nursing home under direction of nursing and

medical staff.

Answered signal lights, bells, and intercom system to determine patient’s needs

Bathed, dressed, and undressed patients.

Transported patients, using wheelchair and assisted patients to walk.

Served and collected food trays and fed patients requiring help.

Changed bed linens, ran errands, directed visitors and answered telephone.

Learned all aspects of a leader and developed a dedication for nursing

Maintained an awareness of all promotions and advertisements.

Assisted in floor moves, merchandising, display maintenance, and housekeeping

Assisted in processing and replenishing merchandise and monitoring floor stock.

Sales Associate

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, total purchases, and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

Client Support Agent

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers' problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Work Experience

02/15-06/15 Caregiver Home Health Care Duncanville, TX

11/13-02/15 Preschool Teacher Duncanville Academy Duncanville, TX

05/13-11/13 Sales Associate Auto Zone Balch Springs, TX

2012-2013 Caregiver Custom Caregiver Duncanville, TX

2012 Client Support Agent Novo 1/Pitney Bowes Ft. Worth, TX

2001-2012 Childcare Viola’s Daycare Kansas City, KS

Education

Diploma JC Harmon High School Kansas City, KS