Donna McCalister-Anderson

acxqnw@r.postjobfree.com

**** **** **** **. #***

Dallas, TX 75254

Daytime: 214-***-****

Objective

To secure a challenging position that will capitalize on my Analytical and Leadership skills.

Skills: Forensic Compliance and Audits, Fraud Detection Risk, Infrastructure, SMTP- PHP, BSA, AML, SAR, KYC, OFAC, FCRA, UDAAD, TRID, HELOC, M/I, Claims, Life/ Mutual Funds, Security, ISO, Life, Annuities Insurance, Cyber Life, Microsoft, PeopleSoft, Excel, SharePoint, AS400, Visio, SharePoint, Access, Salesforce, Statistic Molding, Adobe Analytics, SQL, SOX, PEGA, COBIT, RSA Archer GRC, DMS, Cadence, Highly Motivated, Strong Analytical and Problem Solving Skills

Certs: PMP, Lean Sigma, CAPM, PMI, ITIL v3, Scrum Master

Education

International Business & Risk Richland College Dallas, TX

Experience

USAA – Contract Plano, TX 11/2014 – Present

Lead Sr. Forensic and Regulatory Compliance Analyst

Due Diligence of Risk and Quality Control. Proficient in multiple platforms in MS Office and related technologies. SOX, BSA, AML, SAR, KYC, OFAC, Fraud risk rules and quality issues. Sound knowledge of Mortgage and Banking Regulatory products, perform risk assessments, Forensic Compliance and Audits, making decisions and recommendations regarding deficiencies. Investigate fraudulent, illegal, or improper activities that could cause losses to or claims. RSA Archer data feeds and imports. Data migration, Manipulation, Cyber Security and Data transformation, Life, Annuities Insurance, Cyber Life

Fair Lending, HELOC, HMDA, SCRA, RESPA, TIL, S.A.F.E. Act. Handle multiple and evolving tasks as a result of new engagements or re-prioritized deadlines.

Bank of America – Contract Dallas TX 3/2012 – 11/2014

Lead Sr. Compliance/Business Analyst

Lead worker operations, training and assisting team members while serving as a resource, Experience delivering IBM/ Rational, Blue Print Toolset, JAD sessions, Agile, Waterfall SDLC process, Infrastructure, SMTP- PHP, SLA/BP Mgmt.

Verify all documents, manual calculate income, assets, confirm loan decisions, Meet HELOC, HMDA, RESPA, FNMA, FHLMC, FHA/VA, USDA government and investor guidelines for accuracy. Forensic Compliance and Audits.

Identify components that may indicate potential, misrepresentation, SOX, BSA, AML, SAR, KYC, OFAC, Fraud risk rules and quality issues as well as staying abreast of regulatory and developments. Arching Products, Investigate fraudulent, illegal, or improper activities that could cause losses to or claims. RSA Archer data feeds and imports.

Client Onboarding, transaction monitoring referrals. Account Setup, where required Credit Risk reviews, facilitate requirements gathering and negotiation of documents. Data migration, manipulation, Cyber Security and Data transformation. Complete and update International Addendums for Commercial Banking (CB) countries - new and renewing. Interpret regulatory compliance policies procedures as well as Due Diligence

Accurately record and review audit conclusions in QAS - (Quality Assurance System). Analyze and report on loan quality issues with correct actions, while professionally communicating both verbally and in written format to internal and external customers. Organizing data, track, report and manage internal control gap issues, as wells as mitigation plans. Audit files to ensure compliance with control procedures and ensure compliance with firm policies, Define current process and workflows for department being audited, as well as determine if loan meet policy and product guidelines approved by DOJ

Caliber Funding Irving, TX 2/2011 – 3/2012

Compliance/ Business Analyst

BP Mgmt. making workflows more effective and adaptable for an ever changing environment, Origination, verify and processing all documents, manual calculate income, assets, confirm loan decisions

Experience delivering IBM/ Rational, Blue Print Toolset, JAD sessions, Agile, Waterfall SDLC process, Meet HMDA, RESPA, FNMA, FHLMC, FHA/VA, USDA government and investor guidelines for accuracy

Forensic Compliance and Audits, Monitor files for investor suspensions, as well as identify for components that may indicate potential, misrepresentation, SOX, BSA, AML, SAR, KYC, OFAC, Fraud risk rules and quality issues. Complete and update International Addendums for Commercial Banking (CB) countries. Investigate fraudulent, illegal, or improper activities that could cause losses to or claims. Data migration, manipulation and Data transformation.

Coordinate and verify with investor, internal and external parties for required and missing documents needed to close file as well as determine alternative solutions for non-curable suspensions. Audit files, accurately record and review data.

State Farm Insurance Irving, TX 3/2004 – 2/2011

Lead Senior Specialist

Lead worker, training and assisting team, represent company at industry meetings, catastrophe’s and committees. Build and maintain relationship with Agents, Field Executives and Field Officers. Issuance of new lines, renewals, endorsements, review contracts, filing of claims, Life, Annuities Insurance, Cyber Life, Compliance and Audits, Appoint and term Agents, salary reimbursements as well as SOX, E & O, Drafting correspondence to Agents, AFE’s and AFO’s

Texas Adjuster License - All Lines, Cyber Life/ Policy Administration System, Life/ Mutual Funds.

Underwriting Assistant

Ensure policy transactions are issued and changes are recorded accurately, Rating and entering transactions for commercial lines, quotes new business. Cyber Life/ Policy Administration System, Life/ Mutual Funds, Maintain relationship with Agents, AFE’s and AFO’s regarding processing of business, Answering questions regarding policy status, billing and credit checks, Endorsements, cancelations and renewals and pricing, drafting correspondence.

ACS Dallas TX, 1/2001 – 12/2003

Accountant

Review contracts to ensure invoices aligned with contract obligations, Maintain relationship with vendors and negotiate term of contract. SOX, BSA, AML, SAR, KYC, OFAC, Fraud risk rules and quality issues, Compliance and Audits, Complete and update International Addendums for Commercial Banking (CB) countries. Drafting correspondence to vendors regarding billing, Research and reconcile statements, Compile and analyze financial information, Assist with month end close process. Review and verify the accuracy of billing.

Ernest &Young Dallas, TX, 1/1999 – 12/2000

Accountant

Investigate fraudulent, illegal, or improper activities that could cause losses to or claims.

Clear suspense and assist partners regarding expenses, Audit and review expense reports. BSA, AML, SAR, KYC, OFAC, Fraud risk rules and quality issues, Complete and update International Addendums for Commercial Banking (CB) countries. Research and reconcile statements, Compliance and Audits, Compile and analyze financial information. Drafting correspondence partner regarding expenses not covered by firm or IRS.

Conduct semi-monthly and year end audits primarily focus on obtaining documentation required by Firm Policy and IRS guidelines.

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