Manikandan Sivasankar

Email: acxqmc@r.postjobfree.com Mobile: 415-***-****

PROFILE SUMMARY

●Project Manager with ten years of experience in leading large scale implementation projects. Diverse experience as a business analyst for complex software projects through all stages of the Software Development Life Cycle, Business Analysis and Interaction Design with emphasis on Business Systems, Gap Analysis and Quality Assurance of application software and product testing.

●Individual with strong analytical, coordinating, organizational and interpersonal skills to work in diverse work settings.

●Experience in gathering user requirements, preparing and analyzing Business Requirement Documents (BRD), System Requirement Specification (SRS), and propose changes as per various internal and external requirements gathered for process improvement.

●Strong understanding of Financial and Supply Chain business processes and a champion of compliance, consistency and efficiency in implementing best practices and quality audit & process governance.

●Experience in managing teams onsite and offshore for large projects with budgets over $5 million

●Excellent Skills in Performance Management to support strategic planning, goal setting, accountability, enhance decision making, and improve customer service and also Project Planning based on Cost Benefit and ROI analysis.

●Experience in complex BI Reports, Dashboards, Project Management, Change/Incident Management, Maintenance, upgrade, Fix pack/Service pack installations, and Root cause analysis, Resolution Methods Time/ Cost/Budget Management.

●Experience in Tableau and JIRA Dashboards in latest Design and Presentation.

●Creation of metrics, attributes, filters, reports, and dashboards. Created advanced chart types, visualizations and complex calculations to manipulate the data. Act as a Point of Contact in Data Interoperability, Analytics and BI and Production Support issue resolution.

●Collaborator with cross functional departments / team to assure seamless communication. Strong team player with excellent communication skills.

●Provided strategic and tactical direction, setting market penetration and revenue goals that integrate the competitive, supply chain, and merchandising realities of the market.

●Experienced with Software Development Life Cycle (SDLC) models (such as Waterfall, Lean, Sashimi, Rapid Prototyping, Spiral Model, Evolutionary Delivery Model), Iterative Models (RUP Rational Unified Process) and Agile Programming Methodology (such as Scrum).

●Hands on experience in using Informatica, Teradata, Oracle, DB2, SQL Server 2000, OLAP, and Business Objects on major data warehouse implementations.

●Excellent presentation skills in preparing contingency plans, review logs, forecasting and planning work schedules with excellent comfort level in using Microsoft Project

●Conducted AS IS studies of business processes and proposed SAP integrated solutions. Configured and tested the proposed ERP Business Solutions.

●Proven track record in building brands and organizations domestically and globally. Classically trained in CPG brand management, sales management, customer marketing, corporate communications, and executive level general management.

●Demonstrated abilities to transfer skill sets across industries, functions and trade channel while adding significant value in each assignment.

●Demonstrated ability to work actively in different phases of SDLC in teams, fostered cooperation and collaboration among individuals in the work unit and helped team resolve conflicts constructively.

●Remarkable experience in process audits and knowledge of QA audit procedures, systems, and operations.

●Strong Project Management skills and familiar with government regulations.

PROFESSIONAL EXPERIENCE

Western Union, Montvale, NJ

Project Manager

Managed, planned, directed and coordinated multiple technology projects and teams simultaneously to ensure that project goals were accomplished.

Collaborated with cross functional departments to assure seamless communication.

Developed project status reports and all other project management documents to keep the team apprised of goals, conflicts and status

Resolved consumer experience and interaction problems: frontend and backend, i.e. usability redesign, changes, database relationships changes.

Involved in the development and implementation of a graphically rich Consumer Interface for WU POS Tablet application in iOS and Android devices.

Delivered heuristic evaluations, content models, wireframes and screen flow diagrams.

Specific duties included capacity planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, release planning, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring.

Designing interface to Order Management to create “Send” and “Pay” money transfer for outside processing.

Identified the format of data loaded into the data warehouse/data mart, from systems that furnished extracts.

Collaborated with cross functional departments to assure seamless communication.

Developed project status reports and all other project management documents to keep the team apprised of goals, conflicts and status

Anthem, Wallingford, CT

Project Manager

Created project plans including timelines, deliverables, estimated costs, resources, tasks, and task dependencies in MS Project.

Guided various project wireframes, style guides, personas, scenarios and process flow diagrams from highly technical use cases as a part of consumer experience using Lean process.

Created Ad hoc Reports using End User module in Business Objects.

Managed, planned, directed and coordinated multiple technology projects and teams simultaneously to ensure that project goals were accomplished.

Enhanced client satisfactionanddroveareductionincostsduetomisseddeadlinesbydevelopinganautomated early warning, notification, and escalation system for key critical client processes, which met client infrastructure needs and business process governance.

Managed, planned, directed and coordinated multiple technology projects and teams simultaneously to ensure that project goals were accomplished.

Lead teams through training, release planning, iteration planning, project tracking, daily stand ups, customer demonstrations, iteration retrospectives, and daily issue resolution.

Gordon Food Service, Wyoming, MI

Project Manager

●Worked with the business community to define business requirements and analyze the possible technical solutions for USDA regulated Commodity Management project.

●Created project plans including timelines, deliverables, estimated costs, resources, tasks, and task dependencies in MS Project.

●Played a critical role in defining and differentiating the newly created food service division’s “Go to Market” strategy for GFS Marketplace via a collaborative and consultative approach providing valued added channel / consumer insights, strategic support, and traffic driving programs to build value.

●C Level Management Consulting practice specializing in the areas of Strategic/Corporate Planning; Brand Strategy; Sales Management; Business Development; and Organizational Management on CPG market.

●Working with business analysts, architects and impacted system owners.

●Requirements Gathering and System Integration Work flow and Quality process governance in test automation.

●Played key role in enhancing client’s Web reporting system, reducing time of delay financial tracking analysis by 30%.

●Purchasing, Setting up, and configuring a Tableau Server and MS SQL 2008 R2 server for Data warehouse purpose.

●Executed the preparation,distribution,trackingandfilingofquestionnairestoevaluatesupplierqualitysystems for compliance.

●Reviewed already created User Stories in each sprint cycle also known as Business requirements document based on the inputs received.

●Involved in weekly walkthroughs and inspection meetings to verify the status of the testing effort and the project as a whole

●Facilitate meetings with developers, system analyst and testers to collaborate resource allocation and project completion.

●Create and maintain automated and manual test suites. Prioritize bugs, and develop reproducible cases

●Participated in various meetings and discussed Enhancement and Modification Request issues

●Ensured to communicate company expectations and requirements to suppliers.

●Ensured to update knowledge of current best practices in Supplier Quality management.

Navteq /Trapster/Nokia (HERE), Carlsbad, CA

Project Manager Maps Division

Modified ERP system to improve efficiency and increase profits by planning, organizing and conducting detailed management analytical studies to define problems, identify deficiencies and improve solutions which impact the company's' effectiveness, and provide the basis for management decision throughout the Full System Life Cycle

●Managed end user expectations by working directly with the clients to gather project requirements (business cases) utilizing the JAD (Joint Application Design) session methods and development of the use cases and storyboards, facilitation of analysis workshops, creation of test cases and diligent management of user acceptance testing (UAT) for Quality Audit (SOX) and process governance.

●Provided post implementation support, documentation, user manuals, training and conducting post implementation project review meetings to extract lessons learned and validate project success.

●Applied Cognos 8 BI and used their existing data investment to identify report on and analyze costs of trade, staff performance, risk management, branch profitability, loan performance, customer profitability and more. Facilitated several discussions and meetings between business users, developers and QA analysts.

●Involved in weekly walkthroughs and inspection meetings to verify the status of the testing effort and the project as a whole.

●Worked closely with a Functional team to identify and document process differences between HHSAS PeopleSoft and CAPPS Financials

●Designed, developed and supported BI solutions, Involved in Debugging and monitoring, and troubleshooting issues.

●Connected Tableau server to publish dashboard to a central location for portal integration.

●Connected Tableau server with SharePoint portal and set up auto refresh feature.

●Created visualization for logistics calculation and department spend analysis.

●Assisted & created project plans including timelines, deliverables, estimated costs, resources, tasks, and task dependencies in MS Project.

●Prepared weekly project status reports and kept management, key stakeholders and others informed of project status and related issues

●Drove process from the selection of an Intranet design partner to the design, development, deployment, training and support of company wide Intranet.

●Participated in various meetings and discussed Enhancement and Modification Request issues.

●Enhanced client satisfactionanddroveareductionincostsduetomisseddeadlinesbydevelopinganautomated early warning, notification, and escalation system for key critical client processes and infrastructure needs of clients.

CareFirst BcBS, Columbia, MD

Project Manager

The purpose of the project was to enhance and integrate the CareFirst website by improving navigation and reducing the number of access points. This is a front end application that will be used exclusively to enter, edit and view provider and practitioner information directly in the three legacy systems PA & R, PIMS and FACETS.

Responsibilities :

●Guided various project wireframes, style guides, personas, scenarios and process flow diagrams from highly technical use cases as a part of consumer experience using Lean process.

●Resolved consumer experience and interaction problems: frontend and backend, i.e. usability redesign, changes, database relationships changes.

●Involved in the development and implementation of a graphically rich Consumer Interface.

●Delivered heuristic evaluations, content models, wireframes and screen flow diagrams.

●Specific duties included capacity planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, release planning, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring.

●Created Ad hoc Reports using End User module in Business Objects

●Developed project status reports and all other project management documents to keep the team apprised of goals, conflicts and status

●Release Presentations to the project team and also conducted walkthroughs on quality audit processes.

●Assisted & created project plans including timelines, deliverables, estimated costs, resources, tasks, and task dependencies in MS Project.

●Participated in various meetings and discussed Enhancement and Modification Request issues.

Esurance, San Francisco, CA Jan 2007 – Jan 2009

Project Manager

Responsibilities

●Managed project and inter project resource plans; maintained project budget.

●Used MS Project to manage schedules, deadlines and resources and collaborate on the project.

●Coordinated with various offshore clients and customers to ensure smooth transition of the new process to the various impacted teams.

●Gathered and closed all reporting data requirements for report development, the parameters as well as (KPI) key performance indicators from all Business Units for the OLAP data warehouse with assistance from the Business Objects Team.

●Monitors a team comprised of both CAPPS Financials Project Team members, agency SMEs and training staff to conduct change management and training.

●Provided post implementation support, documentation, user manuals, training and conducting post implementation project review meetings to extract lessons learned and validate project success.

●Developed and managed data mining procedures and methodologies to benchmark revenue, profit levels, exceptions trends and thereby providing insight into business metrics driven by specific criteria to support all functional areas of the business by providing continuous intelligence for optimal decision making purposes.

CIT, Fremont, CA Oct. 2005 - Dec. 2006

Sr. Business Analyst

Responsibilities:

●Involved in analyzing the Business requirements and System specifications to understand the ERP Application.

●Developed Test cases and Test Scripts based on the requirements and documented Test Cases corresponding to business rules and other operating conditions.

●Performed Smoke, GUI, Integration, Functional, Regression, Redundancy, Data Integrity, System Compatibility, installation and User Acceptance Testing.

●Used Table Checkpoints to check values of object properties, Image checkpoint for property values of an image and information in a table respectively

●Actively involved in Bug Life Cycle and reported bug through Quality Center.

●Upon successful system testing, wrote release notes for the next level activities and designing and executing the UAT plan and execution

●Developed queries in SQL to retrieve data from tables and to test data integrity.

●Performed back end testing on UNIX to check the log files and permission etc.

●Analyzed, reported and kept track of defects using Quality Centre.

●Utilize HP Quality Center for defect managements.

●Close interaction with Team members, developers, business analysts and project management.

EDUCATION

●M.Sc. (IT) from Annamalai University, India

●MBA from IGNOU, New Delhi, India

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