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Data Entry Customer Service

Location:
St. Louis, MO
Salary:
13.50 hr
Posted:
December 02, 2016

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Resume:

CHRISTINE ADKISSON

**** ******** *******

St. Louis, Mo. 63113

314-***-****) acxql8@r.postjobfree.com

Objective: Seeking employment with a service-oriented industry. Strong interest: developing a career path: Data Entry, Logistics, Accounting, Customer Services, Admin Assistance, Assembly-line worker, Management, and. Open minded and will consider other opportunities.

Qualifications

Skills include: Freight Payment Analyst, P/R Accountant Clerk, Customer Services/Returns specialist, order processor, data-entry (SAP, GTM, MDM, Oracle), Master Record support representative, team-leader, expeditor, Assembly-line clerk, Production Assistance, mail clerk. Utilize skills work well in a team environment and fast learner.

Education

2012-2013 Forest Park Community College – Medical Billing and Coding

1995-1997 AAS/Degree in Science - Diploma/Customer Services

(Stevens Institute of Business & Arts College - St. Louis, Mo.)

Graduate - Beaumont High School - St. Louis, Mo

Experience

10/15-09/16: Professional Employment Group – Contractor for Enterprise Holdings, Inc.

Responsiblities:

Data entry of warranty and transportation damage claims

Reconciliation of Warranty submissions

Sorting, filing, and pricing of warranty and transportation damage claims

Filing of appropriate backup to claims submitted according to manufacturer requirements

General clerical and administrative tasks

Seek to improve job performance through self-assessment, skill development, training and goal setting

Perform miscellaneous job-related duties as assigned

02/15-09/15: Acro Service Corporation Inc. – Contractor for Eaton-Bussman - Shipping clerk II:

Responsiblities:

Entry of master data queries and delivery history within the SAP PM Module

Set up shipments for client companies and secure carriers for these loads.

Prepare records of goods shipped

Create bills of lading; post weight and shipping charges.

Maintain files of shipping records.

Verify correctness of shipments against bills of lading, invoices, etc.

Coordinate inbound/outbound shipment activities to ensure 100% customer satisfaction using all modes of transportation: (Federal Express, United Parcel, DHL)

10/2014-01/15: Macy’s Galleria, St. Louis, MO – Holiday Seasonal Retail-sales Part-time:

Responsiblities:

Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area

Handle all returns courteously and professionally

Demonstrate knowledge of store products and services to build sales and minimize returns

Suggest additional merchandise to compliment customer selection

Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores

Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy’s tablet app

Assist customers in all aspects of service fulfillment (i.e. BOPs), and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, MBA, or Personal Shopper

Regular, dependable attendance & punctuality

10/2014-01/15: Above All Temp Services: Warehouse clerk – contractor: Graphic Printing

Responsibilities:

Regular, dependable attendance & punctuality

Handle job responsibilities in accordance with the Company’s Code of Business Conduct, the Corporate Compliance Agreement, appropriate professional standard and applicable state/federal laws.

Assembling goods on a production line, paking goods ready for shipment

Cleaning and maintaining work areas

Must possess the ability to lift up to 50 lbs.

05/2012-12/14: Robert- Half Accountant Temps/ Officeteam: contract out to: Zielensky Accountant Consultant, Panera Bread Headquarters, Feed and Seed, Bunge N.A.

Responsibilities:

Performs a variety of administrative duties.

Supports one or more members of management and/or staff in a business or functional unit.

Work generally requires knowledge of company and/or business/functional practices, policies, programs and/or product line. Resolves routine and non-routine inquiries.

Responsibilities include calendaring, document preparation and management, correspondence, travel arrangements, and meeting/travel coordination.

Maintains confidentiality.

10/2013-2/2014: Macy's Galleria, St. Louis, MO- Holiday-Seasonal Sales Associate Part-time:

(Reference: 10/2014 Macy’s Holiday-Seasonal Retail Sales Part-time job description)

06/2005-1/2012: Bunge North America, St. Louis, MO. - Controllers Department: Administrative Assistance/Account clerk/Master Data Entry Clerk

Responsibilities:

Answering phones and e-mails; distributing in-coming mail; metering outgoing mail; photocopying; faxing documents; delivering items

Calendaring, document preparation and management correspondence, travel arrangements, and meeting/travel coordination.

Experience with Microsoft Excel, Word and Outlook

Communicate with clients to receive remits to apply payments

Post payments into the accounting system; including lockbox, ACH, wire and credit card payments

Assist credit to perform credit inquiries

File journal entries, general ledger reports, investment reports and tax forms

Create and post journal entries, general ledger reports and month end bank reconciliations

Organize correspondence and schedule meetings

Organize equipment files, both hard copy and electronic files

Entry of master data (functional locations, equipment) within the SAP PM Module

Entry of work order history within the SAP PM Module

Input purchase requisitions within SAP as required from faxes and e-mails

Manage hard copies of Controlled Documentation to ensure documents are kept up to date

Manage the establishment and maintenance of Confidential Disclosure Agreements with site contractors

Work overtime for months-end bank reconciliations and sometimes work from home when needed.

Other duties as assigned

2005-(6 months): Robert-Half International: clients- Emerson Motors Technology, St. Louis, MO (6 months) temp. Production Assistance: data- entry (Oracle/JD/Edwards computer systems) and mail-clerk.

2005-2004 Assembly-line: Ford Motor Co., (body shop) St. Louis Assembly Plant - Hazelwood, Mo.

Build and assemble sport utility vehicles, specifically the Mercury Mountaineer, the Ford

Explorer and the Lincoln Aviator.

1997-2004 Federal Mogul Automotive, St. Louis, Mo.:

Freight Payment Analyst, Export/Customer Services/Transportation/Master-data SAP Processor/Data Entry/Returns Specialist:

Responsibilities:

Set up shipments for client companies and secure carriers for these loads.

Prepare records of goods shipped

Create bills of lading; post weight and shipping charges.

Maintain files of shipping records.

Verify correctness of shipments against bills of lading, invoices, etc.

Communicate in a timely manner with customers and carriers concerning shipments, inquires and concerns via email and phone.

Work with customer service to obtain disposition for rejected components.

Coordinate inbound/outbound shipment activities to ensure 100% customer satisfaction using all modes of transportation.

Entry of master data (functional locations, equipment) within the SAP PM Module



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