Professional Summary
Highperforming, strategicthinking professional with over 15 years progressive experience in
developing resultsdriven strategies, and building the teams and resources necessary to deliver
accelerated revenue, return on investment, business development, and project oriented business
goals. Highly skilled at relationship building with clients and teams; exceptional writing,
presenting, and interpersonal communication skills. Adept at assessing needs, generating options,
and implementing solutions in collaboration with clients and stakeholders.
Experience
Assistant Store Manager Sept 2015 August 2016
Longchamp, King of Prussia, PA
Top Sales Performer leading my team with over 200K in sales during the first half of 2016
Utilize leadership skills to provide support to the store manager including: running the daily
operations of the store, supervising employees and leading sales efforts during the manager's
absence.
Ensure that customers received outstanding service by providing an attractive shopping
environment and knowledgeable, friendly associates who were responsive to customer needs.
Assist the store manager in recruiting and retaining top tier talent helping to build a dedicated
and successful team of employees.
Developed and implemented performance development and training initiatives, which
optimized staff performance and resulted in continuous surpassing of sales quotas.
Store Manager Jan 2011 April 2015
Swarovski, 1421 Walnut Street, Philadelphia, PA
Promoted from Assistant Manager to Store Manager to oversee startup and daily operations of
brand new and only Crystal Forest boutique in Philadelphia.
Grew sales revenue to over 600K in only 8 months during our first year.
Consistently increased sales volume by 30% each year following opening.
Nationally recognized for highest Consumer Conversion Percentage in the United States during
2012, 2013, and 2014.
Cultivated and built an extremely loyal client base and increased number of VIP clients to over
100 within 12 months of opening.
Planned and executed two of the most financially successful Swarovski Stylist Events of 2013.
Hosted several professional marketing photo shoots in boutique with celebrities for "Get
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Caught in Swarovski" marketing campaign launched in Philadelphia exclusively before going
national.
Philadelphia District Merchandise and Visual Merchandising Liaison.
Create a Selling Culture in the Store, ensures Associates are trained in the Swarovski
Experience" Training Program and other selling techniques.
Oversee retail store operations to company standards; ensuring effective implementation and
maintenance of programs as well as meeting financial and operational objectives.
Evaluate daily operations on an ongoing basis and makes recommendations/initiates action to
enhance productivity, efficiency, effectiveness and profitability.
Retail Support Manager Aug 2009 Jan 2011
Joan Shepp, 1616 Walnut Street, Philadelphia, PA
Responsible for creating and maintaining an inviting and luxury environment for both clients
and staff
Created marketing/PR campaigns, including new product introductions and existing product
development
Planned special events and marketing programs with owners to establish community
recognition.
Designed store window displays and visual merchandising throughout boutique.
Public Relations Intern Jan 2011 Apr 2011
Michael Kors, New York, NY
Planned and executed Fall 2011 Runway Show at Mercedes Benz Fashion Week.
Managed projects and served as primary liaison between VIP, PR coordinators, and Special
Events coordinators to ensure clarity of goals and quality of work as well as adherence to
deadlines.
Selected and styled pieces from several Michael Kors collections to be featured in National
publications such as Vogue, Vanity Fair, and InStyle magazine.
Wholesale Intern Sep 2010 Dec 2010
Fendi, New York, NY
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Worked with the national Wholesale team during major selling campaigns and assisted in all
administrative aspects of the department.
Created numerous selling and training PowerPoint based on international buyers' seasonal
orders.
Created buying sheets and assisted sales executives during Market Week appointments in Fendi
showroom.
Visited and consulted with local retailers to train employees and ensure products and
presentation meet Fendi standards.
Collected, cataloged, and priced several hundred Fendi pieces from several collections for
sample sale.
Wholesale/Public Relations Intern Sep 2008 Sep 2010
Oscar de la Renta, New York, NY
Worked closely with wholesale manager during multiple Market Week presentations at Oscar
de la Renta showroom.
Dressed and styled models to represent and mirror runway presentation during Market Week
appointments.
Assisted in selection and presentation of new collections to international buyers.
Mortgage Loan Processor March 2007 November 2008
Paramount Mortgage and Capital, LLC
Provided support to loan officers and underwriting teams by ensuring timely, judicious and
accurate processing of residential and commercial mortgage loans
Reviewed and verified borrowers' income, credit reports, employment histories, property
appraisals and title insurance information to prepare loan applications for underwriting
submittal
Ensured compliance with company policies, underwriting guidelines and lenderprogram
requirements
Coordinated effectively with title companies to ensure smooth closings
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Education
Bachelor of Science: Fashion Marketing
Art Institute of Philadelphia
Outstanding Achievement in Fashion Marketing Program
Best Portfolio in Fashion Marketing Program
Presidential Scholarship Recipient
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Carl Hildenbrand
354 Rively Ave Collingdale, PA 19023
Phone: 215-***-**** EMail: acxqiv@r.postjobfree.com