Jeremiah Keller, PMP

Mililani, HI ***** 850-***-**** acxqgu@r.postjobfree.com

https://www.linkedin.com/in/jeremiah-keller-pmp-0653a5b6

IT System Manager / Cyber Security

IT Assurance Manager Enterprise Architect Technical Project Manager

Dedicated and versatile IT professional with strong background developing and maintaining complex highly secure DoD IP LAN / WAN Data & Voice network infrastructures. Expert in overseeing technology improvement initiatives, aligning technology services to optimize system resources and implementing proven IT security policies. Experience in establishing short- and long-range IT Service Management and ITSM goals, objectives and procedures. Excel at executing key operational strategies and proactive “outside the box” technical solutions to optimize performance. Proven ability to manage and lead technical staff to translate needs into solutions and coordinate internal/external technology resources to realize deliverables. Adept at troubleshooting and evaluating issues and recommending solutions to support robust IT systems.

Core competencies include:

•System Implementation

•Helpdesk Operations

•Network / System Monitoring

•Risk Mitigation Specialist

•Cyber Security Strategies

•IT Security & Backup Solutions

•Data Analysis & Fine Tuning

•Troubleshooting & Resolution

•Project Management

•Disaster Recovery Planning

•User Training & Support

•Current TS-SCI Clearance

Technical Proficiencies

Certifications:

Project Management Professional (PMP), ITIL Foundations, Cisco Certified Network Associate – Routing & Switching (CCNA), CompTIA Security+, CompTIA Project +

Platforms:

Windows, MS Server 2008, Exchange Server, SQL Server

Tools:

SharePoint, SQL, Active Directory, Solar Winds, MS Office Suite (Word, Excel, Access, Outlook, PowerPoint), NetAPP Storage

Network:

TCP/IP, DNS, FTP, VPN, LAN / WAN protocols, DHCP, IP Routing, RIP, OSPF, BGP, VPN

Hardware:

IBM / Dell / HP Workstations / PC’s and Servers, Cisco Routers / Switches / Hubs, Fiber / CAT5 / CAT5E / COAX cabling, Video Teleconferencing

Professional Experience

United States Army, Schofield Barracks, HI

Information Systems Manager ( September 2015 to present)

Maintained and supported technology resource and IT systems to support 1200 users. Directed team in integrating and maintaining all secure and non-secure local area networks (LAN), video teleconferencing / digital systems, and collaborative web-based software. Developed automation policy to address, implement, and establish priorities for computer system goals and objectives. Advised managers and staff on IT policies and system implementation

Selected Accomplishments:

Selected to be the unit Information Assurance Manager and Knowledge Management Representative

Implemented updated information assurance inspection criteria for subordinate units ensuring proper security policies were followed.

Provided technical oversight and leadership in evaluating issues and devising / implementing critical troubleshooting strategies to ensure system operated at maximum performance.

Drove process to increase cyber security processes, proactively identified and resolved potential email phishing scams and cyber threats directed at members of the organization

United States Army, Ft. Stewart, GA

Built a strong career of excellence and achievement through series of progressively responsible positions, ultimately directing team of 90 professionals in completing a variety of high level projects and mission assignments.

Senior Operations Director (2013 to 2015)

Promoted to direct and manage all aspects of team operations, training and leading members to execute critical project objectives worldwide. Interfaced with senior leaders to coordinate logistics, troubleshoot issues and recommend solutions to drive team to achieve all program goals. Supervised, trained and mentored staff regarding proper care and operation of equipment and electronic systems valued at $8M.

Selected Accomplishments:

Played key role in coordinating transfer of over $10M in assets and transitioned staff to new assignments.

Managed implementation of Sexual Harassment Assault Response and Prevention (SHARP) Program, working with staff and family members to ensure adherence to DoD requirements and local police to assist victims.

Credited for building strong, cohesive team consistently recognized for handling and successfully completing the most challenging missions, achieving all mission objectives.

Planned and executed Field Training Exercise program that resulted in unit readiness rating increases.

Played key leadership role in the unit wining the Commanding General's “Best Mess” Award.

Drove process to create and institute a Culinary Warrior of the Month program that both motivated food service teams and operation supervisors / leaders to improve skills.

United States Army, Ft. Stewart, GA / Afghanistan

Information Assurance / Communications Manager (2011 to 2013)

Coordinated and supervised day-to-day IT communication operations, including transferring, installing and configuring critical technical equipment and network resources for and seven security teams. Interfaced with team leads to define program and user needs and devise strategies and solutions to install equipment needed to support mission objectives. Worked with IT vendors to set up and maintain entire platform while ensuring system complied with current Information Assurance regulations and policies.

Selected Accomplishments:

Served as Communications Advisor for two Provincial level Afghanistan National Security Force communication sections, identifying and resolving any/all IT issues quickly and effectively.

Advised Senior Managers and executive staff on upgrading and improving communications infrastructure.

Credited for successfully relocating entire network/telecomm infrastructure three separate times, building, tearing down, setting up and configuring data / voice network/video/mobile equipment and wiring.

Implemented strategies to strengthen company’s IT infrastructure and platform by resolving group’s technical issues and maintaining video teleconference capabilities in extremely harsh environments.

United States Army, Ft. Bragg, NC / Emirate of Qatar

Company Executive Officer (2011 to 2011)

Served as senior Product Development Manager leading 12 specialists in designing and producing all print, audio, audio-visual and multi-media resources to support Central Commands Military Information Support Operations throughout numerous countries. Managed project scope, coordinated and assigned tasks and monitored job performance. Drove process to publish all support elements on time and to the highest quality standards.

Selected Accomplishments:

Instrumental in developing and training strong team of dedicated employees consistently honored for exceeding expectations and producing / maintaining superior audio-visual resources.

Selected as top 25% in rated peer group, skilled in managing director level projects from initial planning phase to final product release, ensuring on time achievement of all project benchmarks.

ADDITIONAL EXPERIENCE

Operations Manager (‘10) • United States Army, Ft. Bragg, NC

Directed 80 member team in creating / producing audio, graphic, animation and web-based resources to support the Army’s Media Production Company. Managed operations and care of $20M of media production equipment and facilities.

Media Print Team Supervisor (‘09) • United States Army, Ft. Bragg, NC

Supervised production and distribution of numerous print products; coordinated training of 20 employees.

Network Operations Center Director (‘08-‘09) • United States Army, Ft. Bragg, NC

Led team of 30 technicians in installing, operating, and maintaining satellite nodes / specialized communication equipment; evaluated, monitored and reported on system status.

Aircraft Armament Systems (’96-‘07) • United States Air Force, Multiple Locations

Educational Background

Pursing Masters of Information Technology - Virginia Tech, Blacksburg, VA (Expected 2019)

Bachelor Business Administration - American Intercontinental University, Illinois (2006)

Professional Development

Information Systems Management (ISM) Training (2015) • Signal Captain Training (2011)

Signal Basic Officer Leader Course (2008) • Commanders Safety Course (2013)

Unit Movement Officer Deployment Planning Course (2010)

Basic Networking Concepts (2008) • Airman Leadership School (2001)

Missile and Space Facilities Apprentice (ICBM) (2001)

Contact this candidate